Very helpful staff as had a detached handle from saucepan lid. Gourmet pan set 5 years old still in good working order 👌
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Zobacz więcej
Reakcja na opinię
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... Zobacz więcej
Wandered in for a browse with friends. Great selection of quality goods. Made purchases I hadn’t intended! The sales assistant was helpful without being pushy and had good knowledge overall. A nice... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Zjednoczone Królestwo
- 01392 712609
4,9
Doskonała
526 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Staff were great very helpful worked…
Staff were great very helpful worked with us for over an hour as we were buying gear to kit our motorhome fleet out.
And got a great discount
13 czerwca 2026
Odpowiedź od ProCook - Exeter
We're so pleased our staff could assist you with kitting out your motorhome fleet and that you received a great discount!
Helpful staff
A very helpful and knowledgeable member of staff advised me on my purchase without being pushy
16 czerwca 2026
We had an issue with a pan set…
We had an issue with a pan set delivered- staff int he shop were really helpful and sorted a replacement immediately
25 maja 2026
Great experience shopping at Procook in…
Great experience shopping at Procook in Exeter, we have used their products for years and they are absolutely great, the service we had in the shop was second to none the assistant was extremely helpful and knowledgeable he even helped me carry our purchase back to the car. Definitely worth going in store and getting your hands on the pans before you buy them.
11 czerwca 2026
Wandered in for a browse with friends
Wandered in for a browse with friends. Great selection of quality goods. Made purchases I hadn’t intended!
The sales assistant was helpful without being pushy and had good knowledge overall. A nice shopping experience.
8 czerwca 2026
Odpowiedź od ProCook - Exeter
We're glad our salesperson was helpful!
Fabulous shop with friendly staff
Fabulous shop with friendly staff, have purchased several baking tins from there and have been very happy with all of them.
30 maja 2026
Odpowiedź od ProCook - Exeter
We're so happy you love our shop and found our staff friendly! We appreciate your satisfaction with your baking tins.
Very polite staff welcomed us in let or…
Very polite staff welcomed us in let or dog come in was great. And the result was we made a purchase. And will definitely come back
30 maja 2026
Odpowiedź od ProCook - Exeter
We're so glad you and your dog had a wonderful experience with us and made a purchase! We look forward to your next visit.
Nice helpful staff good lots of…
Nice helpful staff good lots of products to choose from
25 maja 2026
Odpowiedź od ProCook - Exeter
We're glad you enjoyed our products and found our staff helpful!
Need I say more
28 maja 2026
Odpowiedź od ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very good service in the shop
Very good service in the shop. What I bought was perfect for my needs after the assistant gave me advice.
23 maja 2026
Odpowiedź od ProCook - Exeter
We're so glad our team's advice helped you find the perfect item. Thank you for your kind words!
Odpowiedź od ProCook - Exeter
We appreciate your kind words about our helpful team.
Odpowiedź od ProCook - Exeter
We're glad you enjoyed our service and products!
Utility Knife
I was very pleased with the young sales assistant,she was very patient and so helpful,nothing was to much trouble. That's why I gave Five Stars .
19 maja 2026
Odpowiedź od ProCook - Exeter
We're so happy to hear our sales assistant provided such patient and helpful service! We appreciate your wonderful five-star feedback.
The young lady who served me.
The young lady who served me.
She took me to exactly the item I needed, in fact every time I purchase something from ProCook and this lady serves me she knows where everything is.
She is very friendly, has time to talk to you and always makes you feel welcome.
23 maja 2026
Odpowiedź od ProCook - Exeter
We're happy to hear our team member provided such excellent service, helping you find exactly what you needed. We appreciate your positive feedback.
Love precook
Love precook - bought a Pizza tray absolutely essential for No soggy bottom!! Of a pizza
Bought a house warming of Bottle opener
Great addition to Exeter shopping polite staff
Thank you
17 maja 2026
Odpowiedź od ProCook - Exeter
We are so happy to hear you enjoyed your recent visit and found our staff polite. We appreciate your kind words about our pizza tray and bottle opener!
Very pleasant helpful staff.
Nice bright store, very good , helpful service , very pleasant staff.
I bought three knives in the 3 for £10 offer, to give to family members, as I was very happy with the one I bought for myself a while ago.
21 maja 2026
Odpowiedź od ProCook - Exeter
We're so glad you enjoyed our bright store and found our staff pleasant and helpful! It's wonderful to know you're happy with your knives and shared them with family. Thank you for your kind words.
Nice bright store
Lovely store layout but not much in the way of special deals highlighted - always tempting ! Staff pleasant and knew where things were.
12 maja 2026
Odpowiedź od ProCook - Exeter
We're glad you enjoyed our store's layout and found our staff pleasant and helpful. We appreciate your feedback about special deals!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.