Very helpful assistant faye. Very good product knowledge too, offering several product options without being pushy. Answered all of our questions without any hesitation. Very happy customer
Lokalizacja
Zmień lokalizacjęUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Bought a set of knives at ProCook on Wednesday. The staff were very knowledgeable and helpful. I would definitely return to buy other kitchen items.
Reakcja na opinię
I have a bad heart , and I’m waiting for surgery at Freemans Hospital . A lady assistant called Victoria / Vicki in the Dalton Park shop , was so kind and helpful. I bought what I needed and with... Zobacz więcej
Reakcja na opinię
Lots of choice. Good quality. Most products were perfect, scales, salt and pepper grinder, glass oven casserole dish, cutlery. Unfortunately small frying pan ( ideal size for a fried or poached eg... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Zjednoczone Królestwo
4,9
Doskonała
824 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very helpful assistant faye
Very helpful assistant faye. Very good product knowledge too, offering several product options without being pushy. Answered all of our questions without any hesitation. Very happy customer
31 maja 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
The staff were very knowledgeable of…
The staff were very knowledgeable of the products and the shop is very well presented
31 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so glad our team was knowledgeable and our shop well-presented. Thank you for your kind words!
Helpful and welcoming staff
23 maja 2026
Odpowiedź od ProCook - Dalton Park
We appreciate your kind words.
Excellent service and very helpful…
Excellent service and very helpful staff, very happy with the service and the items I purchased.
30 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so happy you enjoyed our excellent service and helpful staff! We appreciate your kind words about your purchases.
Kitchen knives
Bought a set of knives at ProCook on Wednesday. The staff were very knowledgeable and helpful. I would definitely return to buy other kitchen items.
28 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so pleased you found our staff knowledgeable and helpful! We look forward to welcoming you back for more kitchen items.
Friendly professional staff
23 maja 2026
Odpowiedź od ProCook - Dalton Park
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff was very helpful and…
The staff was very helpful and friendly. Will definitely be back again.
27 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so glad our staff was helpful and friendly. We look forward to your next visit!
Odpowiedź od ProCook - Dalton Park
We appreciate your kind words about our staff.
confidence.
I have never found any issuses with this store regarding staff, quality or price. Total confidence in buying here.
22 maja 2026
Odpowiedź od ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you have total confidence in buying here.
Helpful and friendly staff
17 maja 2026
Odpowiedź od ProCook - Dalton Park
We appreciate your kind words.
Very good service.
Was impressed with the range of quality cooking implements available in store. Got exactly what I was looking for and the staff were very helpful and knowledgeable regarding my purchase.
20 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so pleased you found exactly what you needed and were impressed with our range of quality cooking implements. We're glad our staff were helpful and knowledgeable.
Treasure her
I have a bad heart , and I’m waiting for surgery at Freemans Hospital
. A lady assistant called Victoria / Vicki in the Dalton Park shop , was so kind and helpful. I bought what I needed and with amazing kindness, helped me back to my car with my goods . To have someone like that to day, is very rare ..
Treasure her x
19 maja 2026
Odpowiedź od ProCook - Dalton Park
We are so touched to hear about the exceptional kindness you experienced. It's wonderful that our team member provided such thoughtful assistance, especially during a challenging time for you. We truly appreciate your positive feedback.
service was quick asked me if needed…
service was quick asked me if needed anything else i was fine bought some knives spot on
17 maja 2026
Odpowiedź od ProCook - Dalton Park
We're happy to hear our service was quick and that you found exactly what you needed! Thank you for your positive feedback.
Went out back to check if they had an…
Went out back to check if they had an item that was being discontinued was over the moon they had some still in stock
9 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so glad we had the item you were looking for! We appreciate you taking the time to share your positive experience with us.
Shop looks great from outside.
Shop looks great from outside.
Staff pleasant and knowledgable about my chosen product.
Quick efficient service.
I will recomend to my family and friends.
15 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so happy you enjoyed your experience with us! It's wonderful to hear our staff were knowledgeable and provided efficient service. Thank you for the recommendation!
Great store
Lovely store always very clean and very tidy.great selection of products and fantastic quality. The staff are always really helpful and friendly .we got the kettle and toaster deal.very impressed
15 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so glad you enjoyed your visit! We appreciate your kind words about our clean store, product selection, and quality. We're happy our staff were helpful and friendly.
Odpowiedź od ProCook - Dalton Park
We appreciate your kind words.
Recently bought quite a few pans and…
Recently bought quite a few pans and things for our new kitchen. the staff have been very good with advice and good with our dog who came along. very pleased with everything so far
12 maja 2026
Odpowiedź od ProCook - Dalton Park
We're so pleased to hear you're happy with your new kitchen items and our team's helpful advice. It's wonderful that your dog felt welcome too! Thank you for your kind feedback.
The assistant that dealt with my…
The assistant that dealt with my purchase was very helpful.
7 maja 2026
Odpowiedź od ProCook - Dalton Park
We appreciate you letting us know our assistant was very helpful with your purchase.
Service was very good
6 maja 2026
Odpowiedź od ProCook - Dalton Park
We are glad you enjoyed our service. Thank you for your positive feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.