We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the s... Zobacz więcej
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Lokalizacja
Zmień lokalizację25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED Chatham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we... Zobacz więcej
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The staff were excellent especially Angela at the dockside branch, she helped me decide on the right knives and sold me the right frying pans which was perfect for what we needed and will go back for... Zobacz więcej
Outstanding Customer Service provided, along with brilliant advice. Extremely knowledgeable staff are on hand to deal with any questions you may have. We are having a new kitchen fitted with a beautif... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED, Chatham, Zjednoczone Królestwo
4,8
Doskonała
424 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I've purchased some saucepans from here…
I've purchased some saucepans from here before, great quality and staff very helpful 👌
8 kwietnia 2026
Odpowiedź od ProCook - Chatham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our saucepans high quality and our staff helpful.
Just popped in for a browse on Easter…
Just popped in for a browse on Easter Monday and brought some handy kitchen scissors. Lovely shop and friendly staff member.
6 kwietnia 2026
Odpowiedź od ProCook - Chatham
We're happy to hear that you enjoyed browsing our shop on Easter Monday and found some useful kitchen scissors. We appreciate your positive feedback about our shop and staff!
Odpowiedź od ProCook - Chatham
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Friendly helpful staff
20 marca 2026
Really good experience, the staff were so helpful
Really good experience with the staff. They were very knowledgeable and helpful, and were more than happy to advise me on my needs. I will probably not shop anywhere else for cookware.
21 marca 2026
Odpowiedź od ProCook - Chatham
We're so happy to hear about your really good experience with our knowledgeable and helpful staff. It's great to know they were happy to advise you on your needs!
Want good kitchen ware....go Pro Cook
The help received from very pleasant staff was very refreshing and would thoroughly recommend a visit to chatham store.
21 marca 2026
Odpowiedź od ProCook - Chatham
We appreciate you sharing your positive experience! We're so happy to hear that our pleasant staff were helpful, and you'd recommend a visit to our store.
Odpowiedź od ProCook - Chatham
We appreciate you letting us know about our knowledgeable staff and good customer service; it means a lot to our team.
Quality tells, for both the products & the people.
Friendly & knowledgeable staff helped make the buying experience easy. I know from past experience that ProCook's quality is good, I came here this time based on a Which "Best Buy" review, it was a pleasant surprise to find a 30% discount.
I can highly recommend.
16 marca 2026
Amazing and caring customer service
Amazing and caring customer service, first time visiting this store, would highly recommend for product's and service
11 marca 2026
Odpowiedź od ProCook - Chatham
We appreciate you taking the time to share your positive experience! We're so happy to hear that you received amazing and caring customer service during your first visit.
Great customer service.
9 marca 2026
Staff were most helpful and courtesy…
Staff were most helpful and courtesy with regard to my purchase
10 marca 2026
Odpowiedź od ProCook - Chatham
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and courteous regarding your purchase.
Odpowiedź od ProCook - Chatham
We appreciate you letting us know our staff was knowledgeable and happy to help; it means a lot to our team.
Quality goods
Quality of goods, current deals, very good value. Staff very helpful. Good choice of products.
8 marca 2026
Odpowiedź od ProCook - Chatham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with our products, deals, and staff.
great service
I had a list of items which the very helpful member of staff took and sourced everything from the store room thus saving me a lot of time. Both ladies were very helpful and so made my shopping experience very good.
I have always had good service from Procook whether I order online or go in store.
5 marca 2026
Odpowiedź od ProCook - Chatham
We're happy to hear that the staff were helpful in sourcing your items, saving you time. It's great to know that you consistently receive good service from us, whether online or in-store, making your shopping experience very good.
Odpowiedź od ProCook - Chatham
We're happy to hear that you found the item you wanted quickly and easily. Thank you for your positive feedback; we appreciate it!
Lovely shop and good quality cookware
Lovely shop and good quality cookware . Looked everywhere for an egg poaching pan and could not find one.
Very pleased with my purchase.
2 marca 2026
Odpowiedź od ProCook - Chatham
We're so glad you loved the sales promotion and found it beneficial. Thank you for sharing your positive experience with us!
Great customer service and experience
Great customer service and experience, very friendly and welcoming, and very helpful 😀
23 lutego 2026
Odpowiedź od ProCook - Chatham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our customer service friendly and helpful.
Really bad experience in store…
Really bad experience in store absolutely fine just forgot to mention they shared my card details and set up a reoccurring transaction to their named charity without advising me or seeking my permission to do this !!! Not good at all caused issues as thought card had been cloned so cancelled
19 lutego 2026
Odpowiedź od ProCook - Chatham
We appreciate you bringing this to our attention. We're concerned to hear about your experience with the recurring transaction and the sharing of your card details. We'll investigate this issue further. Thanks for your feedback.
procook chatham
sales assistant gave us time to browse and was very helpful when asked
29 stycznia 2026
Odpowiedź od ProCook - Chatham
We appreciate you sharing your thoughts! We're so happy to hear that our sales assistant was helpful when asked and gave you time to browse.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.