Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Zobacz więcej
Reakcja na opinię
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Zjednoczone Królestwo
- 0117 2055040
4,7
Doskonała
248 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great selection of cookware
Great selection of cookware. I was able to get what I wanted and the process was smooth.
16 listopada 2025
Odpowiedź od ProCook - Cabot Circus
We're happy to hear that you found what you wanted and that your shopping experience was smooth. Thank you for your positive feedback!
Absolutely love proCook
Absolutely love proCook! The staff are very helpful and knowledgeable, can’t fault their products.
15 listopada 2025
Odpowiedź od ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and found our staff helpful and knowledgeable.
Odpowiedź od ProCook - Cabot Circus
We're glad you found our shop nice, and our team helpful and friendly. Thank you for your positive feedback; we appreciate it.
Odpowiedź od ProCook - Cabot Circus
We appreciate you sharing that our service was great and our staff was knowledgeable! We are so glad to hear it.
Great service and friendly.
Great service and even ordered me a £10 discount, so that was a nice surprise!
A very good quality knife. 👍
8 listopada 2025
Odpowiedź od ProCook - Cabot Circus
We're so happy to hear about your great experience and that you were pleased with the quality of the knife and the unexpected discount! Thanks for your review.
Odpowiedź od ProCook - Cabot Circus
We appreciate your positive feedback; we're so glad you value our wonderful discounts and good product.
It’s like my favourite place to be
Literally every single time I go into the Bath branch the team are so lovely. I came in to get a few essentials because the bath store is always so well stocked and every time it’s a great experience
3 listopada 2025
Odpowiedź od ProCook - Cabot Circus
We're so happy to hear that you find our Bath branch team lovely! It's great to know you appreciate the store's stock and have a great experience each time. We appreciate your positive feedback!
Fantastic service sorted out the…
Fantastic service sorted out the problem with my frying pan,brilliant company to deal with. I would recommend this company,customer service is 100%.
3 listopada 2025
Odpowiedź od ProCook - Cabot Circus
We're happy to hear that we sorted out the problem with your frying pan. We appreciate your recommendation and positive feedback regarding our customer service!
Overall …
The employees were helpful and friendly
Found what I needed and price was good enough, shop well organized
29 października 2025
Odpowiedź od ProCook - Cabot Circus
We're happy to hear that our employees were helpful and friendly! We appreciate you noting that you found what you needed at a good price and that our shop is well-organized.
Good selection of all things kitchen
Good selection of all things kitchen. Well displayed. Good service!
23 października 2025
Odpowiedź od ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy you liked our selection, display, and service.
Odpowiedź od ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service and very happy with the…
Good service and very happy with the pan so far.
25 października 2025
Odpowiedź od ProCook - Cabot Circus
We appreciate your positive feedback. We are so happy you liked our good service and are very happy with the pan so far.
Odpowiedź od ProCook - Cabot Circus
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
The purchased spatula wiped out black…
The purchased spatula wiped out black particles
12 października 2025
Odpowiedź od ProCook - Cabot Circus
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Odpowiedź od ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Extremely knowledgable and excellent…
Extremely knowledgable and excellent customer service.
Would definitely go there again.
12 października 2025
Odpowiedź od ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our team knowledgable and our customer service excellent.
A very well presented store with lots…
A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable.
I managed to replace my 17 year old casserole pan with exactly what I needed. And a 25 year guarantee as well! Keep up the great work Thank you
7 października 2025
Odpowiedź od ProCook - Cabot Circus
We're happy to hear that you had a great experience in our store! It's wonderful you found exactly what you needed with such a fantastic guarantee. We appreciate your kind words about our team and your acknowledgment of their knowledge and helpfulness. Thank you for your positive feedback!
Odpowiedź od ProCook - Cabot Circus
We're glad you found our newly laid out shop easy to navigate and that you could easily see and hold items. Thanks for your positive feedback!
Excellent & really helpful
9 października 2025
Odpowiedź od ProCook - Cabot Circus
We appreciate you letting us know about our friendly and helpful service; it means a lot to our team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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