I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Zobacz więcej
Bought a set of Kitchen knives. Decent range of types and prices. Excellent advice given in store complete with a selection of veg to test the knives. Not cut myself...yet!
very helpful sales assistant told us pros and cons of frying pans we purchased left us alone to consider our potential purchase and then actual purchase, both ladies were very friendly staff and hel... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Zjednoczone Królestwo
4,9
Doskonała
935 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Braintree
We appreciate you sharing that our products were excellent and our staff was very helpful; it means a lot to our team!
Good quality and service
Staff are always friendly and helpful,we have bought from ProCook several and products are always good quality.
16 marca 2026
The products I bought were porcelain
The products I bought were porcelain. I was told they were stoneware. Stoneware was what I wanted.
13 marca 2026
Excellent service and very good advice…
Excellent service and very good advice given by knowledgeable staff.
11 marca 2026
The customer service is amazing at the…
The customer service is amazing at the braintree branch always a warm welcome .
Products are brilliant never disappointed
8 marca 2026
Good retail experience
Good selection, had what we were looking for, the sales assistant was helpful and reminded us that there was a 20% discount that day on the goods we were buying so overall a good retail experience
3 marca 2026
Odpowiedź od ProCook - Braintree
We're happy to hear that you found what you were looking for! We're also glad the sales assistant was helpful and that you had a good experience with the discount. Thank you for your positive feedback.
Help full shop
Very helpful and told us which ones were on offer. Beautiful knifes and forks set
7 marca 2026
Electric salt & Pepper Mills
Easy purchase, additional discount if you bought a pair. Excellent value
26 lutego 2026
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback! We're so happy to hear that you found the purchase easy and of excellent value with the discount.
Such helpful staff
Such helpful staff, everyone had great advice and knowledge. Will definitely be returning to add to our collection
2 marca 2026
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were helpful and knowledgeable.
Staff knowledgeable regarding the…
Staff knowledgeable regarding the products and able to help us with our purchase.
23 lutego 2026
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff assisted you with your purchase.
Excellent choice of products
Excellent choice of products. We bought 2 pans and they look like very good quality.
25 lutego 2026
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to share your feedback! We're so happy to hear that you find the pans to be of very good quality.
very helpful sales assistant told us…
very helpful sales assistant told us pros and cons of frying pans we purchased left us alone to consider our potential purchase and then actual purchase,
both ladies were very friendly staff and helped when needed.
28 lutego 2026
Odpowiedź od ProCook - Braintree
We're happy to hear that the sales assistant was very helpful, explaining the frying pans' pros and cons. It's great to know our friendly staff helped when needed and left you to consider your purchase.
A great wedding present
Checked this potential wedding present out in-store in Braintree then had to confirm colour and size with the gift recipients. We made use of the ProCook online service and the casserole was delivered promptly and safely within a matter of days. Very happy customers and recipients.
13 lutego 2026
Odpowiedź od ProCook - Braintree
We're happy to hear that you found the perfect wedding present! It's great to know that our online service ensured prompt and safe delivery of the casserole dish. Thank you for sharing your positive experience with us.
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback regarding our good products and knowledgeable, friendly staff; we are so happy you enjoyed them!
Lovely staff and really helpful
Lovely staff and really helpful. Smiling staff really makes a difference xx
22 lutego 2026
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to leave us this great review! We are so happy to hear that our lovely and helpful staff made a difference.
Found exactly what I needed.
19 lutego 2026
Odpowiedź od ProCook - Braintree
We're happy to hear that you found what you needed. Thank you for your positive feedback; we appreciate it.
Great product and very good price.
24 lutego 2026
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback on our great product and very good price; we are so happy you are pleased!
Helpful and polite young man
The young man who served in store was extremely helpful and polite. I purchased a 12 piece dining set he pointed out there was also pasta bowls and matching mugs that wasn't on display he showed them to me so I purchased them aswell .Good quality. For my son who's starting up a new home. The shop itself is very inviting and items are nicely displayed. A very good shopping experience.
22 lutego 2026
Odpowiedź od ProCook - Braintree
We're happy to hear that you had a very good shopping experience. We appreciate your positive feedback regarding the helpful service you received and the quality of the dining set and matching items for your son's new home. Thank you!
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback regarding our good product range and helpful staff; we are so happy you enjoyed them!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.