Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
Lokalizacja
Zmień lokalizacjęCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Returned a granite baking tray that had a 10 year guarantee when the coating started to peel off. Exchanging it was easy.
Excellent service and such a huge choice of items. Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
Reakcja na opinię
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Zjednoczone Królestwo
4,8
Doskonała
403 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Bordon
Thank you for your positive review! We're glad to hear that you enjoyed our service and found our store to be very nice. Your feedback is greatly appreciated.
Very helpful and friendly staff
24 lutego 2025
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're so happy to hear that you found our staff helpful and friendly. We strive to provide excellent customer service and appreciate your feedback.
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're so happy to hear that you found our staff friendly and helpful. We strive to provide excellent customer service, and we appreciate your feedback.
The man who served us was great
The man who served us was great. Really helpful and friendly...........nothing to fault.
21 lutego 2025
Odpowiedź od ProCook - Bordon
We're so happy to hear you had such a positive experience! Your kind words about the staff member's helpfulness and friendliness mean a great deal to us. We truly appreciate you taking the time to share your feedback; it helps us recognize and celebrate the excellent service our team provides. We strive to create a welcoming and supportive environment for every customer, and your review confirms we're achieving that goal in this instance. Thank you again for your wonderful feedback; we hope to see you again soon!
Excellent customer service from the…
Excellent customer service from the lady who was working on Wednesday 19th Feb. Really helpful 👌
19 lutego 2025
Odpowiedź od ProCook - Bordon
We're so glad to hear you had a positive experience with our team member. We appreciate your kind words and will share your feedback with them.
Great customer cervice
Really supportive customer service ! I was looking for a set of pasta bowls in a particular colour and the guys checked stock level and searched until
They found what I was looking for!
15 lutego 2025
Odpowiedź od ProCook - Bordon
We're so happy to hear about your positive experience with our customer service team. It's wonderful to know that they were able to go the extra mile to help you find the perfect pasta bowls. We strive to provide our customers with the best possible service, and we're thrilled that you were satisfied with the assistance you received.
Odpowiedź od ProCook - Bordon
We're so glad you had a good day at our store! We strive to create a positive and enjoyable experience for all our visitors.
Very good quality merchandise
Very good quality merchandise and friendly, helpful staff
13 lutego 2025
Odpowiedź od ProCook - Bordon
Thank you for your kind review! We're delighted to hear you found our merchandise to be of high quality and that you appreciated the friendliness and helpfulness of our staff. We strive to provide our customers with excellent products and service, and your feedback is a great encouragement to our team.
Great customer service
Great customer service, slight problem with wrong product but was dealt with promptly, love the whole range of products! Will definitely be going back as there’s everything you need. Lovely sales persons😊
13 lutego 2025
Odpowiedź od ProCook - Bordon
Thank you for your kind review! We're delighted to hear you had a positive experience and appreciate our customer service. We strive to provide a wide range of quality products and are glad you found everything you need. We're also pleased that our sales team was able to quickly resolve the issue with your order. We hope to see you again soon.
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're delighted to hear that you find our products great and our service helpful. Your feedback is truly appreciated.
They were very helpful and pleasant.
12 lutego 2025
Odpowiedź od ProCook - Bordon
We're so glad to hear you had a positive experience. We appreciate your kind words and are committed to providing excellent service.
Great Customer Service
The salesman was extremely helpful and friendly and we found exactly what we needed at a great price.
12 lutego 2025
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. We strive to provide excellent customer service and competitive pricing, and we appreciate you taking the time to share your feedback. We hope to see you again soon.
Quality over quantity
Products are well made and heavy duty. I now don't consider buying inferior quality kitchen equipment. You get what you pay for.
10 lutego 2025
Odpowiedź od ProCook - Bordon
Thank you for your kind words. We appreciate your feedback and are glad you're satisfied with the quality of our products. We strive to provide durable and reliable kitchen equipment that meets your needs.
Really great products fast service with…
Really great products fast service with friendly staff
3 lutego 2025
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're so glad to hear that you had a great experience with our service. Your feedback is truly appreciated.
Good quality utensils at a fair price
Good quality utensils at a fair price. Not a particularly pro-active assistant.
2 lutego 2025
Odpowiedź od ProCook - Bordon
We appreciate your feedback on the quality of our utensils and pricing. We strive to offer competitive prices and high-quality products. We understand your experience with our assistant and will use your feedback to improve our customer service.
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're delighted to hear you found our staff helpful and appreciated the selection of items. Your five-star rating is truly appreciated and serves as wonderful encouragement to our team. We strive to provide excellent service, and your feedback confirms we're on the right track. Thank you for taking the time to share your positive experience.
Great customer service and staff were…
Great customer service and staff were very friendly!
25 stycznia 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.