Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... Zobacz więcej
Lokalizacja
Zmień lokalizacjęCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... Zobacz więcej
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
Reakcja na opinię
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Zjednoczone Królestwo
4,8
Doskonała
437 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was replacing a vegetable knife
I was replacing a vegetable knife. I asked the assistant where/how I should dispose of the unwanted knife. She advised that I could hand it in at my local Manned Police Staion or at the local tip, provided it had a blade acceptance policy. Great advice. Great service.
18 sierpnia 2026
Choice was good.
22 sierpnia 2026
Fantastic customer service
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her to bring a box of pasta bowls over as I had already taken the last of the Bordon stock. So a very BIG Thank you to both staff they are a credit to the company and could teach the staff at John Lewis in Chichester how to deal with customers.
18 sierpnia 2026
Brilliant as always the girls are…
Brilliant as always the girls are always happy and smiling nothing is to much trouble
14 sierpnia 2026
Love the pro cook shop at Bordon
Love the pro cook shop at Bordon - trouble i always end up buying something
14 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
The cook ware is great
The cook ware is great, but for me the staff were lovely and so helpful ( country market,Bordon )
7 sierpnia 2026
Odpowiedź od ProCook - Bordon
We're so glad you're enjoying your cookware! We're especially pleased to hear that our team at the Country Market in Bordon provided you with such lovely and helpful service. Thank you for your kind words!
Good customer service
Good customer service. Managed to get what I needed at a good price.
3 sierpnia 2026
Odpowiedź od ProCook - Bordon
We're so glad you received good customer service and were able to find what you needed at a great price! Thank you for your feedback.
Salt and pepper mills
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchased salt and pepper mills which are rechargeable and have proved to be superior to the ones we already have.
27 lipca 2026
Good quality kitchen items
Good quality kitchen items
Well displayed and very attentive and helpful staff at the Country Market store
31 lipca 2026
Very helpful Sales Assistant
Very helpful Sales Assistant, good advice, attentive without being pushy.
Great products will definitely be back to buy other things.
24 lipca 2026
Good quality, sensible prices
Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
20 lipca 2026
Amazing customer service and fantastic…
Amazing customer service and fantastic products! So pleased with my purchase.
16 lipca 2026
Excellent service and such a huge…
Excellent service and such a huge choice of items.
Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
28 czerwca 2026
Odpowiedź od ProCook - Bordon
We're so pleased to hear you've consistently received excellent service and found our staff friendly and helpful. It's wonderful that the items you've purchased have been well-made and long-lasting.
Efficient and polite service
23 czerwca 2026
Odpowiedź od ProCook - Bordon
We appreciate your kind words.
Product exchange
I had to return a glass item within the guarantee period which had developed a fault line. It was exchanged without any hassle. The assistant was extremely helpful and courteous.
16 czerwca 2026
Odpowiedź od ProCook - Bordon
We are so glad to hear that we could assist you with your return and that our team provided such helpful and courteous service. Thank you for your positive feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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