Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
Lokalizacja
Zmień lokalizacjęCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Returned a granite baking tray that had a 10 year guarantee when the coating started to peel off. Exchanging it was easy.
Excellent service and such a huge choice of items. Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
Reakcja na opinię
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Zjednoczone Królestwo
4,8
Doskonała
403 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fabulous Japanese-style knives made…
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several deals in the knife section but I wanted 3 specific knives and didn't get any discount - maybe consider a multibuy deal across all knives for next year's Black Friday - buy 3, get 10% off or similar
23 listopada 2024
Never disappoints…excellent
Very attentive and knowledgeable staff and excellent products. Pro Cook never disappoints.
26 listopada 2024
I would have liked to see a med sized…
I would have liked to see a med sized processor, and i thought the one i brought was in the black friday price range, but i must have been mistaken. The person who served me gave all the relevant details of what i required the processor to do. i have used it, it is great, except with my painful hands a job to close and open the lid, very stiff.
22 listopada 2024
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Good selection of cookware at a…
Good selection of cookware at a reasonable price. A VERY helpful and friendly assistant made the shopping experience even better
17 listopada 2024
Odpowiedź od ProCook - Bordon
Thank you for your positive review! We are delighted to hear that you found a good selection of cookware at reasonable prices. We are also thrilled that you had a positive experience with our staff. We strive to create a welcoming environment where our customers feel supported and informed. We appreciate your feedback and hope to see you again soon.
Great price
21 listopada 2024
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Friendly and helpful customer service…
Friendly and helpful customer service and excellent range of products!
16 listopada 2024
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We are delighted to hear that you found our customer service team friendly and helpful, and that you were impressed with our product selection. We strive to provide a positive shopping experience for all our customers, and your feedback is greatly appreciated.
Staff helped me find the product I…
Staff helped me find the product I needed quickly and it was in stock.
15 listopada 2024
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're delighted to hear that our staff was able to assist you in finding the product you needed quickly and that it was in stock. We strive to provide our customers with a positive and efficient shopping experience.
Very knowledgeable young man
I bought two as frying pans.
The young man was very helpful but not pushy, even though it was nearly closing time he took time to answer my questions and give honest advise. Thankyou
15 listopada 2024
Odpowiedź od ProCook - Bordon
We appreciate your kind words about our staff. We are glad you found our team helpful and knowledgeable. We strive to provide excellent customer service and are happy to hear that our team member was able to assist you. Thank you for your feedback.
Excellent Choice and quality items
Choice.
helpful supportive assistant.
Delightful shopping displays.
Large open carpark
9 listopada 2024
Odpowiedź od ProCook - Bordon
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know you found our assistant helpful and supportive, and that you enjoyed our shopping displays and convenient parking.
Great friendly staff who understood the…
Great friendly staff who understood the product.
8 listopada 2024
Odpowiedź od ProCook - Bordon
Thank you for your kind review! We're delighted to hear that you found our staff friendly and knowledgeable about our products. We strive to provide excellent customer service and appreciate you taking the time to share your feedback.
Odpowiedź od ProCook - Bordon
We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad to hear that you had a positive experience.
Phoned the Bordon store to see if they…
Phoned the Bordon store to see if they had the steamer I wanted in stock. They only had one & put it to one side for me to collect the following day. Didn't require payment until I picked it up.
Very polite and professional staff.
29 października 2024
Odpowiedź od ProCook - Bordon
We appreciate you taking the time to share your positive experience. We're glad to hear that our staff was helpful and professional in assisting you with your purchase. We strive to provide excellent customer service and are pleased that you found our team to be accommodating.
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Wide range of products
Looking for kitchen items? You will most likely find it here.
16 października 2024
Odpowiedź od ProCook - Bordon
Thank you for taking the time to share your experience. We appreciate your feedback and are glad you found what you needed.
Good range and displays
Good range and displays, and good value products. Very good customer service, and we weren’t hassled or pushed!
11 października 2024
Odpowiedź od ProCook - Bordon
Thank you for your positive review! We are delighted to hear that you found our product range and displays appealing, and that you felt our products offered good value. We are also thrilled to hear that you received such great service from our staff. We strive to provide our customers with a positive shopping experience, and we appreciate you taking the time to share your feedback.
Lovely green tea pot with no drips!
7 października 2024
Odpowiedź od ProCook - Bordon
We appreciate your kind words about our green tea pot. We're glad you're enjoying it!
Knowledgeable helpful friendly .
4 października 2024
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Bordon
We appreciate you taking the time to share your feedback. We're glad to hear that you found the experience more positive than your previous visit. We strive to provide excellent customer service at all our locations.
Odpowiedź od ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Second bad experience
We have just had our second lot of kitchen utensils from procook. The first were tainted and stained when my wife cooked a bolognaise. We returned them and got a diff set. Now when she cooked some chutney the business end has turned green, what awful material they must use. They are now ruined, please don't waste your money
21 września 2024
Opinia niezależna
Odpowiedź od ProCook - Bordon
We're sorry to hear about your experience. Please call us 0330 100 1010, Option 2, or please use our live chat facility so we can resolve this for you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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