We went to ProCook to get some kitchen knives, while looking, we were approached by a member of staff. Who asked us if he could help, although we knew what knives we wanted. It was nice that he engag... Zobacz więcej
Lokalizacja
Zmień lokalizacjęBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wide range of choices and reasonably priced. Very happy with the Gourmet ceramic 24cm frying pan I purchased to replace an old one I had and considering getting an additional larger one too.
Friendly staff. Happy to help out as I picked up the wrong pan so did a stress free exchange. I brought the stainless steel frying pan and honestly wouldn't buy any other frying pan. No need to keep c... Zobacz więcej
Reakcja na opinię
We went to get all the stuff we needed to fill a kitchen as we've just bought our first house. I just wanted to shout out Erykah from the Bluewater store as they were so helpful and made sure we got e... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Zjednoczone Królestwo
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff willing to check items in…
Helpful staff willing to check items in case of damage etc
3 czerwca 2026
My husband and I came into ProCook for…
My husband and I came into ProCook for a specific item. Sharon was there to understand and assist us.
She showed us several products and wow did she have incredible product knowledge. Explaining, demonstrating and not only how to use the products best, but also how to care for them to get the best out of them. She was honest and able to answer all of our questions.
We left over the moon with our 5 items purchased.
This was for sure the most memorable customer service experience we have had in a long time. A huge Thankyou to Sharon, she is a asset to ProCook Bluewater. We will for sure be back for future products :)
7 czerwca 2026
Friendly & very knowledgeable about…
Friendly & very knowledgeable about products enabling us to buy the right thing.
29 maja 2026
Great staff
As always in ProCook, the staff were very helpful and offered good knowledgeable advice
25 maja 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
friendly staff and beautiful products
friendly staff and beautiful products, 10/10, would visit again
31 maja 2026
Odpowiedź od ProCook - Bluewater
We're so glad you enjoyed our staff and products! We appreciate your kind words.
The shop is very well laid out and easy…
The shop is very well laid out and easy to find things and the staff were very helpful
26 maja 2026
Odpowiedź od ProCook - Bluewater
We're so glad you found our shop well-organized and our staff helpful! We appreciate your kind words.
On this occasion
On this occasion, pro Cook had the pans we were looking for. The offer was attractive and we were keen to take advantage. Additional items had to be purchased as the offer threshold was not met initially, a very good marketing ploy!!
25 maja 2026
Odpowiedź od ProCook - Bluewater
We're glad you found the pans you were looking for and appreciated the offer! We hope you enjoy your new items. Thank you for your feedback.
Staff were helpful in advising me on…
Staff were helpful in advising me on getting the best deal for the saucepans I bought. Plus the 20% off because it was bankholiday.
25 maja 2026
Odpowiedź od ProCook - Bluewater
We're so glad our team could help you find a great deal on your saucepans! We appreciate your kind words.
Lovely Young lady (lexis) was extremely…
Lovely Young lady (lexis) was extremely helpful, knowledgeable and polite.
27 maja 2026
Odpowiedź od ProCook - Bluewater
We're so glad our team member was extremely helpful, knowledgeable, and polite. Thank you for your kind words!
Helpful and knowledgable staff member
Helpful and knowledgable staff member. We were very pleased with our purchase and the help we were given. Thank you
26 maja 2026
Odpowiedź od ProCook - Bluewater
We're delighted our knowledgeable team provided excellent help and that you were pleased with your purchase. Thank you!
Odpowiedź od ProCook - Bluewater
We really appreciate your kind review.
Odpowiedź od ProCook - Bluewater
We appreciate your positive feedback.
Bought the tri-ply stainless steel pan…
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had in mind which wasn’t suitable for our type of cooking and hob. The pan itself and a solid quality unit which also looks great!
16 maja 2026
Odpowiedź od ProCook - Bluewater
We're happy to hear that our team provided helpful advice, guiding you to the perfect tri-ply stainless steel pan. We're glad it suits your cooking needs and hob type. Thank you for your positive feedback!
Odpowiedź od ProCook - Bluewater
We're happy you found what you wanted at a reasonable price!
The staffs gave me a brilliant customer…
The staffs gave me a brilliant customer service.
I will go to the branch again and also introduce family and friends.
The products brought was also good
19 maja 2026
Odpowiedź od ProCook - Bluewater
We're so happy to hear our staff provided brilliant customer service and that you enjoyed our products! We appreciate your recommendation and look forward to your next visit.
Excellent staff who dealt with my query…
Excellent staff who dealt with my query and resolved it efficiently
16 maja 2026
Odpowiedź od ProCook - Bluewater
We're so glad our staff efficiently resolved your query. Thank you for your kind words!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.