We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Zobacz więcej
I bought two pans at Bluewater. Had a great experience. The attendant was great, gave me all information I needed. I went to buy 1 pan and ended up buying 2 and a couple of small items. Very please w... Zobacz więcej
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Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Zjednoczone Królestwo
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very nice shop plenty to choose from…
Very nice shop plenty to choose from very satisfied
19 czerwca 2026
Odpowiedź od ProCook - Bluewater
We're glad you enjoyed our shop and selection!
The assistant who served me and the…
The assistant who served me and the other staff were so pleasant and helpful.
17 czerwca 2026
Odpowiedź od ProCook - Bluewater
We're so glad our staff was pleasant and helpful! Thank you for sharing your positive experience.
Fantastic products & great staff
Fantastic products, very helpful and knowledgeable staff.
17 czerwca 2026
Odpowiedź od ProCook - Bluewater
We appreciate your positive feedback. We are glad you enjoyed our service.
Successful visit
I visited ProCook in Bluewater and I bought a set of knives and they had what I needed. The cashier was very helpful too and polite. Definitely use you again
12 czerwca 2026
A really lovely girl helped me find the…
A really lovely girl helped me find the right kitchen scissors and even gave me advise depending on my used for them. Really nice!!
15 czerwca 2026
Odpowiedź od ProCook - Bluewater
We're so glad our team helped you find the perfect kitchen and offered helpful advice. Thank you for your kind words!
Odpowiedź od ProCook - Bluewater
We're glad our assistant was helpful and knowledgeable. We appreciate your feedback!
Sales person very helpful and had good…
Sales person very helpful and had good knowledge of the product
6 czerwca 2026
Sharon served us in Bluewater and she…
Sharon served us in Bluewater and she was so helpful, full of knowledge and such a lovely lady.
9 czerwca 2026
We visited the Bluewater store on…
We visited the Bluewater store on monday
and purchased a full set of stainless pots and frying pans. These have, so far, been a great purchase. The excellent advice from Sharon, whose knowledge was exceptional,
no hard sell just honest advice.
We would highly recommend this store and seeking out Sharon.
8 czerwca 2026
Helpful staff willing to check items in…
Helpful staff willing to check items in case of damage etc
3 czerwca 2026
My husband and I came into ProCook for…
My husband and I came into ProCook for a specific item. Sharon was there to understand and assist us.
She showed us several products and wow did she have incredible product knowledge. Explaining, demonstrating and not only how to use the products best, but also how to care for them to get the best out of them. She was honest and able to answer all of our questions.
We left over the moon with our 5 items purchased.
This was for sure the most memorable customer service experience we have had in a long time. A huge Thankyou to Sharon, she is a asset to ProCook Bluewater. We will for sure be back for future products :)
7 czerwca 2026
Friendly & very knowledgeable about…
Friendly & very knowledgeable about products enabling us to buy the right thing.
29 maja 2026
Great staff
As always in ProCook, the staff were very helpful and offered good knowledgeable advice
25 maja 2026
friendly staff and beautiful products
friendly staff and beautiful products, 10/10, would visit again
31 maja 2026
Odpowiedź od ProCook - Bluewater
We're so glad you enjoyed our staff and products! We appreciate your kind words.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.