Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... Zobacz więcej
Lokalizacja
Zmień lokalizację10 South Street, CM23 3AT Bishops Stortford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a large salad platter in the sale the young gentleman that served me was extremely helpful and polite. The store is well later out and goes without saying everyone loves a sale so will be bac... Zobacz więcej
I know knives are difficult to display but when I wanted to see a particular knife to see if it was the right fit for my hand, the shop didn’t have a demonstration model. I had to buy unseen
Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
10 South Street, CM23 3AT, Bishops Stortford, Zjednoczone Królestwo
4,8
Doskonała
486 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind words! We're so glad to hear that you found our staff polite and helpful, and that you enjoyed our products. We strive to provide excellent customer service and appreciate your feedback.
Odpowiedź od ProCook - Bishops Stortford
Thank you for your wonderful review! We're thrilled to hear you're happy with our customer service and product. We strive to provide exceptional experiences for all our customers.
Not worth the money
Not worth the money. Last visit was very disappointed. Faulty team even is not exchange
3 maja 2025
Opinia niezależna
Odpowiedź od ProCook - Bishops Stortford
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Helpful and friendly staff
The staff were very helpful and friendly. The baking trays I bought were packed with a separation of tissue paper to avoid any scratches and advice was given about removing the plastic protection from a knife
22 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are pleased that our staff was able to assist you with your purchase. We are committed to ensuring our products are packaged with care to protect them during transit. We are glad you found the advice about the knife helpful.
Good range products in shop
Good range products in shop, easy to find what I wanted, only place I could buy exactly what I wanted. Friendly sales assistant
19 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind review! We are delighted to hear that you found our selection of products helpful and were able to find exactly what you were looking for. We strive to offer a wide variety of high-quality items to meet our customers' needs. We are also pleased to know that you appreciated the friendliness of our sales assistant. We value our employees' commitment to providing excellent customer service. We appreciate you taking the time to share your positive feedback.
Odpowiedź od ProCook - Bishops Stortford
Thank you for your positive feedback! We're thrilled to hear you found our products well-displayed and our staff knowledgeable. We strive to create a welcoming and informative shopping experience for all our customers.
Odpowiedź od ProCook - Bishops Stortford
We're thrilled to hear you had a positive experience. We strive to provide excellent customer service and appreciate your kind words about our team member.
It was great to go into the store and…
It was great to go into the store and look feel and hold things , the staff were very knowledgeable and helpful
12 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your positive review! We're delighted to hear that you enjoyed browsing our store and found our staff knowledgeable and helpful. We strive to provide a welcoming and informative experience for all our customers, and we're glad you found it so. We appreciate you taking the time to share your feedback.
your shop rep was so attentive and a…
your shop rep was so attentive and a good range of products
10 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind review! We're delighted to hear you found our shop representative attentive and appreciated our product selection. We strive to provide excellent customer service and a wide variety of products for our customers. We appreciate your feedback.
Great customer service
9 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Cook ware
Love the shop always helpful very happy with my new sauce pan intend to purchase the whole set asap
10 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind words! We're so glad you enjoyed your new saucepan. We appreciate your positive feedback and hope you love the entire set when you get it.
Really helpful staff and knowledgeable…
Really helpful staff and knowledgeable about the products
12 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind review! We're delighted to hear you found our staff helpful and knowledgeable. We strive to provide excellent customer service and ensure our team is well-versed in our products. We appreciate your feedback.
Needed some kitchen equipment went to…
Needed some kitchen equipment went to other stores with no success. I found it in this store. Lady was very helpful and polite.
12 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
We're so glad to hear you found the kitchen equipment you needed! It's wonderful that our team member was able to provide helpful and polite service. We strive to make every customer's experience positive and appreciate your kind words.
Bought a non stick baking tray
Bought a non stick baking tray. Non stick layer peeled off in the over during first use
7 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 or email us at care@procook.co.uk we will help you resolve your issue.
Local is best
Sometimes shopping local really is best. After failing twice to buy a trivet on Amazon, I gave up and decided to buy from Pro Cook. It had exactly what I was looking for in a trivet and was better quality. I am not returning this one!
6 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
We appreciate you taking the time to share your experience. It sounds like you had a frustrating time finding the right trivet online. We're glad you were able to find what you were looking for at our store and that you're happy with the quality. We hope you enjoy your new trivet!
Very helpful staff
Very helpful staff! The girl who served me was very friendly and gave me lots of advice before I chose the product I wanted, which was just one small saucepan but she was very happy to spend time helping me even though it wasn’t a big purchase!
2 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
We're so glad to hear you had a positive experience! It's wonderful that our staff was able to provide you with helpful advice and guidance, even for a small purchase. We strive to create a welcoming and supportive environment for all our customers, and we're thrilled you found it so. We appreciate you taking the time to share your feedback.
Customer service was exceptional and…
Customer service was exceptional and staff knew a lot about the product I was looking at purchasing.
5 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind review! We're delighted to hear that you found our customer service exceptional and that our staff were able to provide you with helpful information about the product. We strive to provide our customers with the best possible service and appreciate you taking the time to share your positive experience.
Lovely bright and cheerful shop
Lovely bright and cheerful shop. Staff were extremely helpful. ProCook Bishops Stortford.
4 kwietnia 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your lovely review! We're so glad you enjoyed the bright and cheerful atmosphere of our shop. We strive to create a welcoming and positive environment for our customers, and we're thrilled to hear that our staff were helpful. We appreciate your support and hope to see you again soon!
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind review! We're delighted to hear that you found our staff pleasant and knowledgeable. We strive to provide excellent customer service and appreciate your feedback.
Polite service
Polite service, wide choice of goods, the items purchased appear good quality and value for money. A pleasant shop to browse in.
30 marca 2025
Odpowiedź od ProCook - Bishops Stortford
Thank you for your kind review! We're delighted to hear that you found our service polite, our selection of goods wide, and our items good quality and value for money. We strive to provide a pleasant shopping experience for our customers, and we're glad you found it so. We appreciate you taking the time to share your feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.