Good quality items, excellent service from knowledgeable and engaged staff. Beautifully laid out store. I am a regular customer with good reason. I can say it is the only shop that I look forward to... Zobacz więcej
Lokalizacja
Zmień lokalizację4-5 Quiet Street, BA1 2JS BATH, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We bought battery operated salt and pepper dispensers in December 2025 but recently had problems with them and had to return them to the shop. I would like it to be recorded that the customer service... Zobacz więcej
I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... Zobacz więcej
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
4-5 Quiet Street, BA1 2JS, BATH, Zjednoczone Królestwo
4,9
Doskonała
986 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
ProCook Shallow cassarole
I rang to see if you had the item in stock you rang back and you had I went to pick it up your shop assistant was very help full and pleasant I would recommend this store to people thank you
8 maja 2026
Odpowiedź od ProCook - Bath
We're so glad we could assist you with your purchase! It's wonderful to hear that our team was helpful and pleasant. We appreciate your recommendation.
Odpowiedź od ProCook - Bath
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Odpowiedź od ProCook - Bath
We appreciate your positive feedback on our service and prices.
Odpowiedź od ProCook - Bath
We appreciate you sharing that our staff was helpful and that we offer a lovely range of quality products!
The best customer service I’ve…
The best customer service I’ve experienced in a very long time - one of the items I ordered online was damaged and I needed to get it replaced quickly as it was a present. The person I spoke to initially was extremely helpful and made the process very easy. I picked up the replacement from a local store as that suited me best. When I arrived they knew my name and had it ready for me. Honestly the best most personalised service I’ve experienced in an extremely long time. Will certainly encourage me to use Pro-cook again. Please don’t change your approach as service like this is non-existent nowadays. Thanks.
3 maja 2026
Odpowiedź od ProCook - Bath
We are so pleased to hear that we could assist you so effectively with your replacement item. Providing personalised and efficient service is very important to us, and we truly appreciate you sharing your positive experience. We look forward to serving you again.
Excellent pans.
2 maja 2026
Odpowiedź od ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our pans. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Bath
We're glad you found us professional and informative, and got exactly what you wanted.
Really good shopping experience
Very helpful staff, good products. If only all shops were like this. Really good experience, Thankyou
28 kwietnia 2026
Perfect item
30 kwietnia 2026
Very nice shop
Very nice shop, good range of choice, very helpful and friendly staff. The home range is really nice and doesn’t cost the earth. Overall very satisfied. Thank you.
30 kwietnia 2026
We went to buy new kitchen knives
We went to buy new kitchen knives. The service was outstanding. Luna had excellent product knowledge and talked us through all options and costings. We received clear after care instructions and an opportunity to register our product guarantee in store. Overall a very positive experience. Thank you.
29 kwietnia 2026
excellent advice and service from very…
excellent advice and service from very friendly staff
25 kwietnia 2026
Staff very friendly and helpful
Staff very friendly and helpful. Explaining the difference between products. No pressure to buy.
28 kwietnia 2026
Odpowiedź od ProCook - Bath
We're happy to hear that our staff was friendly and helpful while explaining the products. We appreciate that you felt no pressure to buy, and thank you for your feedback.
We were very well advised in the shop…
We were very well advised in the shop and bought a great pot. Very pleased!
24 kwietnia 2026
Odpowiedź od ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were well-advised and pleased with your purchase.
Staff have good product knowledge
Quick and easy visit to the store. Assistant took me to what I was looking for in store. Explained the scales and did a demo. Really helpful.
27 kwietnia 2026
Odpowiedź od ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that the assistant was helpful and explained the scales with a demo.
Great service
27 kwietnia 2026
Odpowiedź od ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Store extremely neat and well laid out
Store extremely neat and well laid out. Staff very knowledgeable and friendly although a little over powering. Felt a little under pressure to purchase
25 kwietnia 2026
Odpowiedź od ProCook - Bath
We're happy to hear that you found our store well-organized and our staff knowledgeable. We'll address the pressure you felt to make a purchase. Thanks for your feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.