Staff really helpful. I had no idea where to start and visited the store several times, staff always happy to help and answer any questions I had. Very knowledgeable and able to clearly set out the op... Zobacz więcej
Lokalizacja
Zmień lokalizację52 Festival Place, RG21 7BF Basingstoke, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was unable to find one item I was looking for so asked at the cash desk and one of the assistants went and found it for me.
We had a pleasant shopping experience at your Basingstoke store and found the staff very helpful. Sadly one of the two own brand electric pepper mills appeared broken with the inside mechanism loos... Zobacz więcej
Reakcja na opinię
Love the products, have always found them well made & very well priced. staff were attentive & knowledgeable
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
52 Festival Place, RG21 7BF, Basingstoke, Zjednoczone Królestwo
4,8
Doskonała
467 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Had a great experience shopping here…
Had a great experience shopping here first time, staff very helpful not pushy
30 stycznia 2026
Odpowiedź od ProCook - Basingstoke
We appreciate you taking the time to leave us this great review! We're so happy to hear that you had a great first experience and found our staff helpful.
Very helpful assistant
Very helpful assistant. He gave me advice about the cooking tray I bought.
15 stycznia 2026
Kitchen scales were just what I was…
Kitchen scales were just what I was looking for and at a great price
23 stycznia 2026
Odpowiedź od ProCook - Basingstoke
We're so happy the kitchen scales met your expectations and that you were pleased with the price. Thanks for your positive feedback!
Plenty of choice and advice
19 stycznia 2026
Shop assistant was friendly
Shop assistant was friendly, approachable and informative. Shop me the products I asked for and the offer they had on those products.
19 stycznia 2026
Always very helpful and know their…
Always very helpful and know their products. Been going to store for years.
13 stycznia 2026
Odpowiedź od ProCook - Basingstoke
We appreciate your long-term patronage and are so glad to hear that our team's product knowledge and assistance have been helpful to you over the years.
Excellent and friendly service
Excellent and friendly service. The staff were able to demonstrate the items that we purchased.
18 stycznia 2026
The sales assistant was very helpful…
The sales assistant was very helpful and friendly
16 stycznia 2026
Friendly staff
Friendly staff, went and got what I needed, happy for me to come back to collect as walking home and crockery heavy, put into 2 bags, so easier to carry.
11 stycznia 2026
Odpowiedź od ProCook - Basingstoke
We're glad you enjoyed your experience with our friendly staff! We appreciate you mentioning how we accommodated your needs by preparing your items for easy transport. Thank you for your positive feedback!
Odpowiedź od ProCook - Basingstoke
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Basingstoke
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great value products and helpful service
8 stycznia 2026
Odpowiedź od ProCook - Basingstoke
We appreciate your positive feedback on our products and helpful service; we are so happy you are pleased!
Staff always helpful
Staff always helpful. Like the products and the guarantee they offer
8 stycznia 2026
Odpowiedź od ProCook - Basingstoke
We appreciate your positive feedback. We are so happy to hear that our staff is helpful and that you like the products and guarantee.
Brilliant Sales people and wonderful…
Brilliant Sales people and wonderful shop layout
16 grudnia 2025
Odpowiedź od ProCook - Basingstoke
We appreciate your positive feedback! We are so happy to hear that you liked our sales team and the shop's layout.
Really helpful staff member who…
Really helpful staff member who searched for the last item for me, well done to him and thank you.
15 grudnia 2025
Odpowiedź od ProCook - Basingstoke
We're happy to hear that our staff member was so helpful in finding the last item for you. We appreciate you taking the time to share your positive experience!
Odpowiedź od ProCook - Basingstoke
We appreciate you letting us know about our excellent service and helpful staff; it means a lot to our team.
I was given a very warm and welcoming…
I was given a very warm and welcoming hello upon entering the store. I did have difficulty in finding what I wanted to purchase & asked an assistant to help. I felt that I was valued as a customer, I was given good advice about my purchase & the level of service continued right up to the point of sale.
Overall a very pleasant shopping experience.
9 grudnia 2025
Odpowiedź od ProCook - Basingstoke
We appreciate your positive feedback! We're happy to hear that you received a warm welcome and helpful assistance while shopping with us. It's great to know you felt valued and had a pleasant experience.
Odpowiedź od ProCook - Basingstoke
We appreciate your positive feedback regarding our lovely products and very helpful staff; we are so happy you enjoyed them!
The best the best the brst
10 grudnia 2025
Odpowiedź od ProCook - Basingstoke
We're happy to hear that you had such a wonderful experience; we appreciate you taking the time to leave your feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.