The lady who served me was very polite and went to great lengths to make sure I was buying the appropriate pots . Truly thankful for her input
Lokalizacja
Zmień lokalizacjęUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... Zobacz więcej
Reakcja na opinię
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... Zobacz więcej
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, Zjednoczone Królestwo
4,9
Doskonała
662 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
s a…the girl we got
The girl we got was brilliant she was a great help Michael and Mary Catherine Anderson
15 marca 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear that the service provided was a great help. We appreciate you taking the time to share your positive experience with us.
Excellent staff member…
Great shopping experience staff member Holly, very helpful and knowledgeable. Knew exactly what item i was talking about and where it was
11 marca 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear you had a great shopping experience! It's wonderful to know our staff was helpful and knowledgeable and knew exactly what you were looking for.
Great service & attention from staff…
Great service & attention from staff member (Jamie ?)
Good help & suggestions.
12 marca 2026
Really friendly staff
Really friendly staff. Very accommodating and you don't just buy stuff they really know what they are selling very detailed.
10 marca 2026
Odpowiedź od ProCook - Banbridge
We are happy to hear that our staff was helpful and that you appreciated our products' quality. Thank you for your feedback.
Genuinely friendly and knowledgeable
Genuinely friendly, knowledgeable and helpful staff, both of whom were an absolute pleasure to deal with. We left the store feeling elated to have received such great service in an era where that is becoming increasingly rare.
3 marca 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear that you found our staff friendly, knowledgeable, and helpful. It's great to know you felt elated by the great service you received in our store. Thank you for your positive feedback!
Friendly staff
1 marca 2026
Odpowiedź od ProCook - Banbridge
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Such a lovely shop
Such a lovely shop, plenty to choose from, but the best thing about it is the service! So helpful and so friendly, I had a very specific request and they went above and beyond, I highly recommended this shop 😃
1 marca 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear you find our shop lovely with plenty to choose from. It's great to know our helpful and friendly service stood out and that we exceeded your expectations with your specific request. We appreciate your recommendation!
Excellent service and advice
Excellent service and advice - really friendly helpful staff. I love what I bought!
28 lutego 2026
Odpowiedź od ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear you received excellent service from our friendly, helpful staff.
Very friendly and helpful staff in your…
Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the till. Especially like the scissors which can come apart ensuring the ability to completely clean them when being washed
23 lutego 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear about the friendly service you received in our Banbridge store and that you are enjoying your new casserole dish. It's great to know you like the utensils, especially the easy-clean scissors. Thank you for your positive feedback.
Procook hot chocolate maker
The item I bought (hot chocolate maker) for my son (10 year old) didn’t work. Brand new. Straight out of the box. Imagine how disappointed he was.
27 lutego 2026
Odpowiedź od ProCook - Banbridge
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Lovely shop with lovely staff at…
Lovely shop with lovely staff at Banbridge - I could spend a fortune here!
22 lutego 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear that you enjoyed your visit to our Banbridge shop and found our staff lovely. Thank you for your wonderful feedback!
Great staff
Great staff - very helpful and helped me choose the correct addition to my growing collection from the Pro Cook range.
25 lutego 2026
Odpowiedź od ProCook - Banbridge
We're so happy to hear our staff were very helpful in assisting you with your Pro Cook collection! We appreciate you taking the time to leave us this review.
Lovely staff.
Lovely staff.
Great balance of helpful without being too forward.
2 ladies there were excellent with advice and product recommendations.
Quite a few there a lot less expensive then online and great quality.
Great place to browse and find useful bargains.
Thank you both for your recommendations
19 lutego 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear you found our staff lovely and helpful, without being too forward. It's great to know you appreciated the advice, product recommendations, and bargains. We appreciate your feedback.
Odpowiedź od ProCook - Banbridge
We appreciate you letting us know our staff was pleasant and professional; it means a lot to our team.
Friendly staff and great prices
11 lutego 2026
Odpowiedź od ProCook - Banbridge
We appreciate your positive feedback; we're so happy you found our staff friendly, and that you value our great prices.
Odpowiedź od ProCook - Banbridge
We appreciate your positive feedback! We are so happy you enjoyed our great shop, wonderful products, and excellent value for money.
Odpowiedź od ProCook - Banbridge
We're happy to hear that the item was in stock, and the assistant was pleasant. Thank you for your positive feedback; we appreciate it.
Doświadczenie Trustpilot
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