The server behind the till that we always get (cant remember his name unfortunately) is brilliant and very knowledgeable. The products in store are the best and everytime we go to Banbridge its ou... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went in to get a set and the adviser, Diane, was super helpful. She was very knowledgeable and was speaking from experience. Really good customer service. Haven't got the chance to use them yet but th... Zobacz więcej
Excellent range of products & prices! Diane was very helpful and friendly, not pushy just explaining what the products ranges do on the tin! Will definitely be back, thank you 😊
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Very friendly and helpful staff in your store in Banbridge. Purchased an enamelled cast iron shallow casserole which is great to use. Also picked up some small utensils in the special offer at the t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, Zjednoczone Królestwo
4,9
Doskonała
661 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Lovely helpful staff and a great range…
Lovely helpful staff and a great range of products
27 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We appreciate you letting us know that you enjoyed our great range of products and helpful staff!
Odpowiedź od ProCook - Banbridge
We appreciate you letting us know our staff was helpful and knowledgeable, and that we have good availability. It means a lot to our team.
Efficient and well informed staff…
Efficient and well informed staff advising on purchase of Stainless Saucepans and frying pan which were PFAS free. The set I had seen on your website were reduced to £79 which was a brilliant reduction for a set with 10 year guarantee.
25 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We're delighted to hear about the efficient service you received and that you found PFAS-free cookware with a great discount and guarantee! Thank you for your positive feedback.
Very helpful staff.
25 kwietnia 2026
Odpowiedź od ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Very pleasant member of staff that…
Very pleasant member of staff that dealt with us
25 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We appreciate you letting us know our staff was pleasant; it means a lot to our team.
Staff was very attentive.
19 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We appreciate you noting our staff's attentiveness. It means a lot that you had a positive experience with our team!
Norwich City Centre branch once again have given…
Norwich branch once again have given excellent customer service. I always think any business that has staff who answer the phone minutes before closing always deserve praise. I called to reserve an item which was low on stock and grateful it was put aside and kept until they arrived a few days later. Very happy with purchases. High quality kitchen shop
22 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear about the excellent customer service you received at our Norwich branch. We appreciate that you recognize our staff answering the phone before closing and reserving your item. We're glad you're happy with your purchases!
A very good range of goods very helpful…
A very good range of goods very helpful staff. Very happy with my visit to ProCook
17 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our range of goods and helpful staff.
Very helpful staff and willing to help
Very helpful staff and willing to help
Excellent service from Diane
21 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was very helpful to you.
Great shop
When we walk into the shop the staff spoke it's our second to buy from this shop
19 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We're happy to hear that our staff spoke to you when you visited our shop! We appreciate you choosing us for your second purchase. Thanks for your feedback.
A great shop but some of the products are a bit "tacky"!!
Lovely shop and the two members of staff were friendly and very helpful!
I own the Damascus 67 Knife set and it is really superb...pity that some of the other kitchen "gadgets" are so poorly made!
17 kwietnia 2026
Beautiful shop full of lovely kitchen…
Beautiful shop full of lovely kitchen ware and very helpful and friendly staff.
11 kwietnia 2026
Store assistant was very helpful and…
Store assistant was very helpful and had good product knowledge
9 kwietnia 2026
A Very pleasant and helpful woman found…
A Very pleasant and helpful woman found the product I was looking for it was a very pleasant experience thank you
6 kwietnia 2026
Odpowiedź od ProCook - Banbridge
We appreciate you letting us know about the great service; it means a lot to our team that you are happy.
Odpowiedź od ProCook - Banbridge
We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!
The Lady was very friendly & helpful
The Lady was very friendly & helpful.
Good interaction skills with the public.
3 kwietnia 2026
Excellent sales staff
Sales staff were very helpful and put together a package of goods to meet our needs at a very good price.
4 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.