Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Zobacz więcej
Reakcja na opinię
A huge THANK YOU to James at Arndale Centre Procook store - Manchester. Myself and my family visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4... Zobacz więcej
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Zjednoczone Królestwo
- 01615156449
4,8
Doskonała
249 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great experience
Walked in, was immediately directed to what I needed. Was advised about the 3 for £20 special by a very polite salesperson. Prices were reasonable and checkout was seamless.
24 lutego 2026
Odpowiedź od ProCook - Arndale
We're so glad to hear that you were immediately directed to what you needed and advised about our special offer by our polite salesperson. We appreciate your positive feedback regarding our reasonable prices.
Odpowiedź od ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
staff friendly and helpful
22 lutego 2026
Odpowiedź od ProCook - Arndale
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback regarding our pleasant colleagues and well-set-out environment; we are so happy you enjoyed them!
Easy to walk around store to enable…
Easy to walk around store to enable good look around, able to pay without difficulty.
22 lutego 2026
Odpowiedź od ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store easy to navigate and payment simple.
The staff were great
18 lutego 2026
Odpowiedź od ProCook - Arndale
We appreciate you letting us know that our staff was great; thank you for your feedback; it means a lot to us!
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback regarding the product's good quality; we are so happy you are pleased!
Excellent experience
My husband and I had visited your Trafford Centre store and were not impressed with how cramped the space and how disorderly. What a refreshing change your store made and the colleagues were exceptional!
We came away with items I didn’t realise the first time I needed but I couldn’t leave your store without purchasing something. Excellent experience thank you
21 lutego 2026
Odpowiedź od ProCook - Arndale
We're happy to hear that you enjoyed your visit to our store! We appreciate your feedback regarding the Trafford Centre store and are so glad our colleagues made your experience exceptional. Thank you for your positive comments!
Odpowiedź od ProCook - Arndale
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great product range
Great product range, well priced, good store layout, friendly professional staff member.
20 lutego 2026
Odpowiedź od ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product range, prices, store layout, and staff.
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback regarding our helpful staff and great products; we are so happy you enjoyed them!
Odpowiedź od ProCook - Arndale
We appreciate you letting us know our staff was honest; it means a lot to our team that you had a good experience.
It was very nice of the staff to double…
It was very nice of the staff to double check the price, because it went from £35 to £20.
11 lutego 2026
Odpowiedź od ProCook - Arndale
We're happy to hear that our staff's attentiveness ensured you received the correct price. Thank you for your positive feedback; we appreciate it very much!
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback regarding our good staff and selection of equipment; we are so happy you enjoyed them!
Tive uma experiência muito boa
Tive uma experiência muito boa. Comprei taças para champanhe e fui bem atendida.
Usei as taças e elas são muito elegantes e resistentes…❤️❤️🌸🌸
13 lutego 2026
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback. We are so happy you found our display good, liked our product variety, and found our service good.
Great
Store was laid out very well, easy to find what I was looking for and the staff were extremely friendly
9 lutego 2026
Odpowiedź od ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store well-organized and our staff friendly.
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback regarding our helpful, friendly team and great layout; we are so happy you enjoyed them!
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback! We are so happy you enjoyed our lovely shop and great products. We look forward to your next visit!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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