Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Zobacz więcej
Reakcja na opinię
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Zobacz więcej
Informative and well presented. I have found both the website and retail experience both straight forward and helpful. The value for money regarding products on offer are very endearing.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Zjednoczone Królestwo
- 01615156449
4,8
Doskonała
249 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od ProCook - Arndale
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our knowledgeable and fun staff.
Amazing products and good customer service
I like shopping at ProCook because of the affordable kitchen gadgets. I'm starting to build our kitchen equipment slowly, as my son has gotten into cooking. The staff was very helpful and friendly.
26 marca 2026
The staff were helpful finding the item…
The staff were helpful finding the item I wanted
25 marca 2026
Staff very knowledgeable about product…
Staff very knowledgeable about product suitability
8 marca 2026
Odpowiedź od ProCook - Arndale
We appreciate you letting us know our staff was knowledgeable about product suitability!
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback; we are so happy you enjoyed our shop's layout and the availability of our staff!
Good service +AAA.
22 marca 2026
Odpowiedź od ProCook - Arndale
We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.
The staff were welcome
The staff were welcome, friendly and helpful. So many things to loon at, choose and be inspired by.. live the shop. Well presented.
17 marca 2026
Odpowiedź od ProCook - Arndale
We're so happy to hear that you felt welcome and inspired by our well-presented shop and friendly staff. We appreciate you taking the time to leave us this great review!
Very good and simple domestic coffee…
Very good and simple domestic coffee machine at a reasonable price
11 marca 2026
Polite and Professional
Chap who served me was polite and professional and the product was reasonably priced. Nothing more I can say.
14 marca 2026
Friendly staff helpful and happy to…Deborah’s delighted
Friendly staff helpful and happy to show me what accessories to buy that is needed to go with my purchase of pro bread making machine I’m currently making my 2nd batch
Happy Mother’s Day
9 marca 2026
Odpowiedź od ProCook - Arndale
We're so happy to hear that our staff was friendly and helpful in assisting you with your bread-making machine purchase! We appreciate your feedback and wish you happy baking!
Staff member very informative and very…
Staff member very informative and very helpful and friendly
13 marca 2026
Odpowiedź od ProCook - Arndale
We appreciate you letting us know our staff member was informative, helpful, and friendly; it means a lot to our team.
Odpowiedź od ProCook - Arndale
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
A very good for shop any people
10 marca 2026
Odpowiedź od ProCook - Arndale
We appreciate your positive feedback; we are so happy you find our shop very good for any people!
A great experience!
I was served by Saskia just before closing time, and she was so helpful and polite. A credit to your company. Thank you!
And the shop is beautiful and nicely organised. A pleasure to shop there
Chet Chande
12 marca 2026
Opinia niezależna
Received help straight away
Received help straight away. They helped me find what I was looking for. The assistant was very pleasant
6 marca 2026
A shopping experience.
On entering your shop the shop assistant smiled and waved me over to the counter,she welcomed me warmly and explained in detail my requirements. I purchased my carving knife, beautifully wrapped, thank me for my custom, then I left.
10 marca 2026
An enjoyable experience…
The shop is well set out and a pleasure to browse.
The 2 assistants were very helpful and knowledgeable.
The whole experience was enjoyable
7 marca 2026
Odpowiedź od ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop a pleasure to browse and our assistants helpful.
Odpowiedź od ProCook - Arndale
We appreciate you letting us know our staff was polite and helpful; it means a lot to our team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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