I think that regular $14.95 shipping is excessive. I would think twice before ordering. Also is very sad how you can’t find anything Campagnolo here. Before when I built my bikes I bought all my cam... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've bought a few things from pro bike kit so far and everything has been delivered on time and worked/fit perfectly. Prices have been great, much better than my local store and that's after delivery.... Zobacz więcej
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The price! The fastest delivery times for overseas bike parts! My only hope is that probikekit receives more stock soon, because the things I want seem to keep getting sold out with no sign of being... Zobacz więcej
Reakcja na opinię
Unfortunately my order arrived damaged but after contacting Pro bike kit a replacement was arranged and has now been dispatched to me. Sometimes things go wrong but how they are dealt with by a compan... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years
Dane kontaktowe
Meridian House, Gadbrook Park, Gadbrook Way, Northwich, CW9 7RA, Zjednoczone Królestwo
- 0161 813 1710
- www.probikekit.com
4,3
Doskonała
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
ProBikeKit in USA Don't buy read below
Where do I begin. Incompetance is my first thought. I used PayPal to purchase an item. I put my name and address and paid. My next communication back was that they were going to send this item Not to my address. I communicated that with them that they were going to send it to the bad address and to cancel my order. I sent another communication and then they said that I not only could not cancel the order, but that under their terms and conditions that it was my responsibility to contact a fictional address and work it out. Communication was downright the worst experience EVER. They are a UK business, not a USA business. This was not known to me that I was ordering from a foreign company or where the shipping was orginating from. AVOID THIS COMPANY AT ALL COSTS.
12 stycznia 2023
Opinia niezależna
Odpowiedź od Pro Bike Kit
Hello MJP,
Thank you for taking the time to leave your review.
I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Great selection of sale items
Probike kit always has great sales. They’ve got great selection and prices
14 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Finally...the return of excellent sales!
Finally...the return of sales. I am by necessity a frugal shopper. I need to shop sales for quality products at really 'solid value' prices. PBK has always been very good with shipments. The filtering/sorting could be improved it seems to me. I wound up scrolling through 2/3rds of the pages rather than trusting the filter/sort options.
13 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Odpowiedź od Pro Bike Kit
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Horrible returns experience
I got a great price on a pair of wheels and received the order quickly. I was pretty happy with the price and speed of delivery. It turned out one of the wheels was missing a piece. I went back and forth on their messaging system for quite a while and finally got someone to send me a FedEx return label. I sent the wheel back and it arrived in Great Britain on the 29th of December. I got a call from FedEx a few days later telling me the phone number on the invoice isn't being answered and they need to talk to someone to release the package from customs. I've messaged PBK about the issue countless times and they keep promising to get the issue taken care of. It's now January 13 and no resolution. I can't understand why it's so difficult for them to pick up a phone and contact the British FedEx office and get this figured out. Great price and speed of delivery but follow up if you have an issue isn't worth it.
Update
See their response below. It hasn't been resolved despite their reply to this review that it has been.
FedEx still shows my package in customs. I still don't have a wheel or my money back. Unbelievable.
Stay tuned for the latest update.
The returned wheel was finally released from customs and received by PBK. The original message to PBK explaining the problem was on January 3 and the replacement was sent to me on January 26.
If everything goes well I, would be a happy customer. Good price and fast delivery. However, if you have issues with a product, good luck. It ended up working out in the end but customer service was lacking during the return process.
9 stycznia 2023
Opinia niezależna
Odpowiedź od Pro Bike Kit
Hello Mike,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Liam
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent prices on stuff I need.
13 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Pricing is great.
12 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
User friendly website!
12 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
bait and switch
When I was selecting my items to purchase, it stated the shipping would be free and then at the checkout you had to sign up for needless propaganda and provide private information to get the free shipping. If you purchase over 150$, the shipping should be free. And, since I am on a roll, when is PBK going to get-in the PBK Origin Jersey in size large white?
10 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Tire sales…
Tires are what keeps you rolling and having fun. Your sales are great. Thanks PBK.
10 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Ordering was fast and easy.
10 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent customer service and great…
Excellent customer service and great sale items.
10 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great website
Great website, easy ordering, easy tracking and delivery was excellent.
10 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great products and great pricing
10 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to order and great prices
10 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Well it was very good
Well, I got a ad from Joel and the prices looked so good I thought well might as well order it. And the ordering process was very easy and had different paying options which I really liked the ease of that.
9 stycznia 2023
Odpowiedź od Pro Bike Kit
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Doświadczenie Trustpilot
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