The doctor was friendly and seemed genuinely interested in assisting me with my ailments. He contacted me with the results the next day and advised me of the next plan of action. I was however infor... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had my daughters chickenpox vaccination with them. Good value compare to another private practice nearby and the doctor was excellent. It was over before she even knew the needle went in and didn't... Zobacz więcej
I contacted Prive health as wanted my son to have a BCG. They booked me in within a week, gave me all the information I needed about the vaccine and how it would affect my son. The Dr who saw us was... Zobacz więcej
Straight forward booking. Very attentive when booking team when we needed to cancel last minute due to illness. Clinic was great, plenty of parking and appointments on time with very experienced nurse... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
At Privé Health we understand the evolving needs of our patients. We understand that our patients need to see a GP when it is convenient for them (hint: it’s not in 2 weeks time). We also understand the pressures of work and family and that timely appointments are important. We understand our patients do not want to feel rushed during their appointment (our consultations are 15 or 30 mins). We understand our patients value the experience and expertise of our carefully chosen senior GPs and nurses. We also understand that our patients need access to a wider range of healthcare services from their GP. Privé Health understands, meets and exceeds the needs of patients, offering an accessible private healthcare solution within a network of local GP practices, putting the control back into the patient’s hands. Our mission is to offer high quality GP care whenever and wherever you are, and our door is always open.
Dane kontaktowe
Thorncroft Manor, Thorncroft Drive, KT22 8JB, Leatherhead
- 0800 246 1000
- info@privehealth.com
- www.privehealth.com
4,5
Doskonała
81 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely, helpful doctor, somewhat overpriced however
The doctor was friendly and seemed genuinely interested in assisting me with my ailments. He contacted me with the results the next day and advised me of the next plan of action.
I was however informed when booking this appointment that my consultation would be an hour long and I was only with the doctor for at most 15mins. I was fortunate not to require further time, but other patients may well need a longer appointment.
11 grudnia 2016
Opinia niezależna
It was great service
It was great service and it was easy to book an appointment on the day. Expensive but worth the money.
8 grudnia 2016
Opinia niezależna
Brilliant staff
Lovely place with lovely staff who made my son feel very relaxed while having his injections.
17 września 2016
Opinia niezależna
Excellent
I had my daughters chickenpox vaccination with them. Good value compare to another private practice nearby and the doctor was excellent. It was over before she even knew the needle went in and didn't cry. I will be going back soon for the second dose.
12 września 2016
Opinia niezależna
GP Consultation
Excellent dialogue and sharing of information to get best outcome.
12 września 2016
Opinia niezależna
Good service but made a mistake
The service was great when we called to make the appointment. However, arriving at the clinic, they said Prive Health hadn't sent our information and our appointment wasn't booked. Luckily the doctor had time to see us. Everything else was great but I was very disappointed with that.
11 sierpnia 2016
Opinia niezależna
Odpowiedź od Privé Health
Dear Barbara
Please accept our sincere apologies for the oversight which led to the clinic not expecting you on the day of your appointment. As a business we count the strong relationship and communication with our network of private clinics as one of our strengths. It is therefore disappointing to learn of an occasion when communication has broken down, especially when it detracts from what was otherwise a great service. Thank you for taking the time to leave your feedback and we will make sure this reaches the right team to ensure this does not happen again.
Best wishes from all at Privé Health.
Excellent
Fantastic service, professional and friendly staff. Would highly recommend.
11 sierpnia 2016
Opinia niezależna
Great service
Lovely place lovely staff, felt like our daughter was in safe hands, great service given all round thank you
8 sierpnia 2016
Opinia niezależna
Childs BCG
I contacted Prive health as wanted my son to have a BCG. They booked me in within a week, gave me all the information I needed about the vaccine and how it would affect my son. The Dr who saw us was lovely and put my son at ease, he barely noticed that he was having the injection.
I would recommend Prive health to anyone, extremely impressed
5 sierpnia 2016
Opinia niezależna
Great private doctor
I booked to see a doctor through Prive Health yesterday, it was a very smooth experience, the doctor was excellent. Highly recommended.
5 sierpnia 2016
Opinia niezależna
Wasn't happy with my experience here
The nurse immunizing my daughter wasn't very friendly or good with kids and now my daughter who normally is quite brave in medical environments has been scarred . Really poor answering phone service also . Complete waste of time .
4 sierpnia 2016
Opinia niezależna
Odpowiedź od Privé Health
We are very sorry to hear that your daughter did not have a good experience during her vaccination appointment. Thank you for informing us and please accept our apologies that the high standards we set have not been met on this occasion. Your feedback is invaluable to us as we continue to strive for the best possible service levels and we will have a discussion with the nurse in question regarding this appointment.
Best wishes from all at Privé Health
Not experienced nurse
Nurse didnt use cotton wool and antiseptic on my baby before and after the jab! He was bleeding and she didnt sanitise the area before injection. Not happy about this
2 sierpnia 2016
Opinia niezależna
Odpowiedź od Privé Health
Dear Pham
Thank you for providing us with feedback on your appointment. We're sorry to hear that you are not happy, but we would like to offer you some reassurance that the procedure followed by our nurse was perfectly normal as per the guidance from the government's Green Book. Chapter 4 of the guide on immunisation procedures states that:
"If the skin is clean, no further cleaning is necessary. Only visibly dirty skin needs to be washed with soap and water.
It is not necessary to disinfect the skin. Studies have shown that cleaning the skin with isopropyl alcohol reduces the bacterial count, but there is evidence that disinfecting makes no difference to the incidence of bacterial complications
of injections (Del Mar et al., 2001; Sutton et al., 1999).
We pride ourselves on the experience of our clinicians and the excellence of the service they provide, and hope this puts your mind at rest that the proper procedure was followed.
Best wishes from all at Privé Health
Staff is very nice
24 lipca 2016
Opinia niezależna
Men B vaccine
Very efficient and grateful that we could have the vaccine for our children
13 lipca 2016
Opinia niezależna
My 1st time to a UK doctor.
Nobody likes to visit a doctor when on holidays but it turned out to be a pleasant experience. Very nice doctor and receptionist.
13 lipca 2016
Opinia niezależna
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