Printerbase Recenzje 

2568
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I placed an order for a new printer via the internet. Within hours they rang me to check delivery details etc. Never had that from any other company, a very pleasant surprise. We agreed a delivery dat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Elaine from Printerbase was absolutely wonderful and helped me set things up very smoothly. Her communication was really clear, friendly, and helped me feel like my needs will be met. Very pleasant ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Superb service. Rang them to buy accessories; friendly, helpful adviser immediately located me and the printer model I had purchased from them Listened to what I wanted and was so knowledgeable and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have to say this is one of the most positive experiences I've had with the company for some time. In particular, Elaine has been great. They have always gone far and above what I would ordinarily ex... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Drukarki i skanery
  2. Sklep komputerowy
  3. Sklep RTV
  4. Sklep z artykułami biurowymi
  5. Sklep stacjonarny
  6. Dostawca pojemników z tonerem

Napisane przez firmę

We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2568)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 151

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Price was the biggest factor

Price was the biggest factor. used/ as new ones were selling for the same price. Just after ordering I received a phone call to confirm the printer was suitable for my needs. The printer arrived the next day, so if you need one in a rush, order from these people. Printer is running great with no issues. With the amount of printing I do, the ink supplied will probably last me a couple of years.

28 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Paul,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price and delivery. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Outstanding

Outstanding, they rang up the day after to make sure the printer would suit my needs, quick delivery, decent price

11 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Mark,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, delivery and price.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Excellent range and choice

Excellent range and choice, and helpful telephone guidance to make sure I got the best deal possible for my needs.

17 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Phil,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Great service

13 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Navid,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Easy to order, great price

Easy to order, great choice of printers, quick delivery. Very pleased with purchase and a great price.

3 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price and delivery.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 1 z 5

Very bad customer servise

Very bad customer servise. We bought the Zebra printer for our warehouse, and then we had a lot of problems with printer. We tried to solve problems but we can’t. Then we talked to Printerbase company and they said sent it back. Now they said we can’t refund money please take the printer back. We are disappointed and not refer to anyone.

20 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Service & Quality

Our office are avid users of Printerbase, the supplies always come quickly and without any issues, which makes life a lot easier for us! Elaine is fantastic - cheerful, helpful, and goes the extra mile. It's always a pleasure to correspond with her over email and we've never had an issue! :)

20 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Yanna,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. I have passed your review on to Elaine who is thrilled to hear this.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

An Office in need of printers

We are an office and whilst trying to be paperless, we are far from it! We have had several printers via Printer Base and we find their service to be positive, efficient and friendly. We have had little to no problems with the printers we have purchased from them. If we run out of supplies, they are usually send and received the next day.

16 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Lawton Bradford,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Excellent customer service

Competitive price for a Canon printer.
Excellent customer service from friendly and knowledgeable staff.

5 czerwca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Philip,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and price.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Excellent

Excellent!

Had the printer I wanted at the best price. Quick delivery, kept me informed. Very pleased

22 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Doug,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, delivery and price.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

The company were efficient

The company were efficient, and the prices reasonable, and when I had a problem they helped me sort it out quickly

7 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Mr Horbury,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and price.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 4 z 5

I recommend

A great product at a good price and very fast dispatch and delivery. The only thing I have issue with is, that like many companies nowadays, they don't leave you alone after your purchase.

22 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Andrew,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our price and delivery.

I have passed your feedback on the sales team. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Always quick delivery and great prices

26 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Able Heating,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service delivery and price. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

Great Choice and Low Prices

Great choice and low prices. Customer support OK so far.

1 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Paul,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and price.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Oceniono na 5 z 5

A Great Experience

Their website was easy to navigate and I was quickly able to identify the replacement printer that I wanted to purchase. I had started receiving a warning notification on my existing Canon Pixma, advising that the ink absorber was almost full so I knew I needed to replace the printer before it stopped working completely.

My current printer had direct to printable disc printing capabilities, so I wanted a replacement printer that could do the same. I particularly like the detailed specifications provided on their website for their entire printer range, which enabled me to identify which printer brand and models could print direct to printable discs like my current printer. I found another Canon Pixma that offered all the same functions, and at a competitive price which included a discount during a Canon promotion period. I would highly recommend Printerbase.

24 kwietnia 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Tim,

Thanks for taking the time to review Printerbase, we are delighted to receive 5 stars for our service. We look forward to helping you out again in the future.

Many Thanks
The Printerbase Team

Oceniono na 5 z 5

Generally, just good.

Good availability of the printer I wanted - next day. Good follow-up call to make sure I was familiar with its foibles. A reasonable price. A good response to the only problem I had - a paper jam.

8 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Ian,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service and delivery.

We look forward to helping you out again in the future.

Many Thanks
The Printerbase Team

Oceniono na 5 z 5

Great service

Friendly and helpful team, competitive pricing, rapid delivery. Will definitely use again.

27 kwietnia 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Paul,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service, price and delivery.

We look forward to helping you out again in the future.

Many Thanks
The Printerbase Team

Oceniono na 1 z 5

Intrusive after sales marketing

Intrusive after sales marketing. I purchased one scanner from these people. Then the follow up "we just want to know a bit about you and your needs" call - barely disguised sales pitch to see if I would buy anything else. I was annoyed as a private buyer I don't expect follow up sales calls from an online seller, I buy the item I want and I don't expect to be telephoned other than for some reason to do with that product like a product recall. I told them on the first call to stop calling me. Today another call, this time I missed it and returned the call only to find it was another sales pitch. Apparently if you buy one item off them they open a customer account and then call you, in my case two unwanted nuisance calls. If everyone I purchased a cheap sub £100 item from phoned me like this I would be plagued by calls. If the customer does not contact you then leave them alone - they will come back if they want something else. A single purchase of a scanner is not a license to hassle someone with calls like this. If you are a private buyer who does not want an account and to be treated like a repeat business customer then my advice is avoid. I am annoyed at them. Especially the long winded way the account manager tried to justify this intrusion by explaining "their system and way of working to me", I am not interested in their world view I simply expect to buy an item and not be hassled by tele-sales calls like this..

20 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Jon,

Thanks for taking the time to review Printerbase, and for sharing your annoyance with our follow-up calls. We genuinely do call all new and existing customers after an order to make sure the item(s) delivered is suitable for their needs.

Every order means a lot to us regardless of the value,  so our calls are to reduce any frustration for our customers and go above and beyond to ensure our customers are happy with the service we provide, to deliver a good shopping experience. 

On this occasion, it has not worked out but rather annoyed you, and we are sorry for any inconvenience caused. As requested there will be no further calls from us.

We take all reviews seriously and constantly work to rectify any issues and learn from the feedback going forward.

Many Thanks
The Printerbase Team

Oceniono na 5 z 5

Elaine Green made my Brother experience…

Elaine Green made my Brother experience a breeze. Her friendly, knowledgeable and efficient approach got us the service plan we needed. I had a few follow up questions and again she dealt with them with professionalism and was more than helpful. Elaine definitely delivered a fantastic service.

12 maja 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Claire,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. I have passed your lovely feedback onto Elaine.

We look forward to helping you out again in the future.

Many Thanks
The Printerbase Team

Oceniono na 5 z 5

You are rock stars

I purchased printer labels and a HP office jet pro so far this year, customer service was absolutely outstanding. I had a phone call from the company on both purchases giving me an update on the delivery status, plus today another call reminding me to register for the cash back and extended warranty offer. Thank you Printerbase, you are rock stars!!

20 marca 2025
Opinia niezależna
Logo Printerbase

Odpowiedź od Printerbase

Hi Ian,

Thanks for taking the time to review Printerbase, we are delighted to hear you are pleased with our service. We look forward to helping you out again in the future.

Many Thanks
The Printerbase Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

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Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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