Primark Recenzje 

10/10 banging sheesh now you belt a sheesh

I saw a dead AND decaying rat carcus in a coat pocket. And i adopted it. You low life’s couldn’t even save mi amigo. UTTERLY DISPICABLE

Today I was served by Ian (25/02/26) and I want to say how outstanding his customer care is- an absolute joy to shop here and be met with staff members such as Ian... he is so friendly and well mannered as well as being funny and careful to check he had taken each of the items from my basket - folded each beautifully and thought to offer me a gift receipt after he heard me mention a set I was purchasing was for a friend's birthday - he explained the terms and conditions perfectly and was all round a joy to interact with- the store was tidy and well organised - a great temperature and with ideal background sounds- thank you so much Ian you megastar :)

Bought a lovely pair of trousers from my local primark. Unfortunately when I came to wear it I noticed that it had been put on the wrong hanger and it was actually a size 34 which I think is a 6/8 rather than a 12. So disappointed- went back a few days later al be it I’d lost my receipt but had my card receipt. I only wanted to exchange it but they refused to exchange it. It’s a primark own brand so not sure what the issue is especially as it wasn’t my fault. Should have checked the hanger and double checked the actual label but as it was their fault not sure why they wouldn’t exchange. That’s a waste of £16.

AVOID!! THEY STEAL YOUR MONEY DONT GIVE YOU A REFUND!! CLICK AND COLLECT IS AWFUL AND THEIR CUSTOMER SERVICE IS NONE EXISTENT. They have got expensive aswel shop elsewhere!!!!

My order has gone missing at the Warehouse I am £85 down and the customer service is appalling no answer to my emails. Involving credit card company now. Disgusting.

FŮCK KFC YOU SHIKIN TASTED LIKE USED PANTIES🤤🤤 AND THE MAN AT THE DESK MADE FUN OF MY XXXXXXXXXXS SHIRT AND MY FATASS TUM TUM

I wish there was an option to award zero stars
Never order click and collect
Two weeks now and I have no order and £90 out of pocket. Customer service is useless and not fit for purpose. I will never ever shop in primark again. Appalling

Fabulous customer service from Tony at the Hackney branch today!
Was clueless about buying earpods that I need to use urgently tomorrow and over the next few weeks. Tony explained calmly, answered all my questions and helped me to select what I needed, even helping to set them up with my phone, and checking to making sure they were working properly.
I would not have been able to buy them without Tony's help.
Thank you so much !!

Disgusting behaviour by manager at Perth Store. Terrible attitude towards paying customer. Will not be back.

⭐☆☆☆☆ (1 star)
I am extremely disappointed with my experience in store today.
In December, I purchased school tights for my daughter. After being worn once, a fault appeared. We initially assumed it was accidental, but the exact same fault occurred with a second, brand‑new pair after only one wear. This clearly indicates a manufacturing defect.
When I returned to the store at around 3pm today to return the faulty item, the manager on duty (Kirsty) refused the return because I did not have a receipt and because the fault was not on the seams to constitute a manufacturing fault. This is incorrect. Under the Consumer Rights Act 2015, faulty goods must be of satisfactory quality and customers are entitled to a remedy. A receipt is not the only acceptable proof of purchase.
Despite explaining this, I was repeatedly questioned and had to restate information that had already been given to another sales advisor. The manager’s manner was dismissive and unhelpful, which made the situation unnecessarily frustrating.
I have shopped here many times before without issue, but this experience has left me feeling that customer service and staff understanding of basic consumer law are seriously lacking. Being treated this way over faulty school tights is unacceptable.
Unless this issue is resolved properly, I will be reconsidering shopping here in the future.

order was not there although we were told it was in, lots of emails sent no reply, phoned no answer, went in locally staff very rude but then sent them email saying credit card legal department would be in touch as order over 100 immediate response order in full will be in in 23 hours

Spot on, fair price

I use Primark a lot and have never had an issue up until now. I wanted to order the full Bridgerton set for my mother's birthday, and as my local branch did not stock the items. However. The first issue I encountered was the only thing you could order was the teacups everything else was out of stock. I sent an enquiry to the customer service team to see when they would be back in stock, its now been 2 weeks with no response. My dad had to drive to Milton Keynes to get the other items of the set. The teacups I collected today and when I got home, 1 was chipped. Upon returning back into the store although the staff we're very helpful there was no way to re-order or have a teacup transferred from another store.
Primark time to get your act together. No option to do branch to branch transfer, no option for home delivery, and you certainly can't keep up with supply and demand.

Great shop amazing quality and great prices

I was walking around with 6sweatsuits top & bottom!! A beautiful young lady who happens to be an employee heard & saw me bearing these items! To my prevailed she came and brought me a wheel basket for my items. Bless her heart! She was in the right place at the right time!! Thank you LORIANA @ THE JERSEY GARDEN LOCATION!

Ordered on click and collect emailed to say been delayed 4 weeks later nothing went to the store in Bury and was told by a manager “yeh its probably not going to come you we cant issue a refund, u need to ring the number online”, there is no no on line i had to send an email, was told be looked in to, wont be using click and collect again.

I feel for its value and compering to other high street shops out there primark is a all round brilliant place for value . And price ! I was shocked to be fair at its low reviews.

L entree du magasin m as ete refusee car je porte une capuche c est l hiver il fait froid en quoi cela est il dangereux pour le magasun ? Aucune reponse n as ete apportee...c est scandaleux!!!! J en appel au boycot de la marque ....

A terrible shopping experience absolutely dehumanizing. There were only self-service tills, apart from a single in-person till where they guilt-trip you for using it because of a disabled sign. There is also a checkout system where you have to scan your receipt just to leave the store. I'm left feeling like I'm being policed just to exit a shop after spending my own money. It feels like a step towards a communist technocratic dystopia. It was the last time I’ll be shopping there.