Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As a first time buyer I found the whole process easy thanks to Zoe and Anna, they always had time for me and made sure I was up to date with everything, couldnt ask for more, thank you for making th... Zobacz więcej

Oceniono na 5 z 5

Had the pleasure of working with Gemma Carter and she made the whole experience really smooth and had a calming influence. Very pleased with her service and the subject matter expertise she has demons... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Please be aware of the current Preston Baker fee pricing strategy. At the valuation stage we were advised to make an initial (non-refundable) pre-payment to receive a reduction in their eventual fees.... Zobacz więcej

Oceniono na 5 z 5

Gemma Carter did a brilliant job of selling our house from start to finish. When out first buyer dropped out halfway through the process Gemma contacted the other parties who had made offers and had r... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. również w kategorii:
  3. Agencja nieruchomości
  4. Agencja pośrednictwa w wynajmie nieruchomości
  5. Pośrednik kredytów hipotecznych

Napisane przez firmę

Preston Baker Estate Agents - we're all about making moving home easier, and getting you the result you want. We work relentlessly to get the best outcome. When you sell with us you will only deal with one person throughout the process, and will be kept fully informed. We can also help you find your onward move, including homes not on the market. If you are thinking about selling, get in touch for a free property valuation, or book a free valuation here: https://prestonbaker.co.uk/book-valuation?utm_source=trustpilot&utm_medium=trustpilot&utm_campaign


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

828 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(828)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Would not recommend!!!!

Would not recommend!
Had a valuation done with these people to sell my mothers house. They rang me last year to see if we'd sold the property as they were still interested in selling it. We SOLD it 9 years ago!!!!!! She's been dead years! This is how upto date their database is!!!!!
Recently I emailed them for property details as it wasn't on their website. I'm still waiting a reply!!!!

22 września 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent Service and Good Value for Money

Excellent professionalism shown by the team in selling my house. My house needed improvements and some repairs to the building structure.
The team @ Preston & Baker, Oakwood Branch, Leeds, marketed my house in LS8 and completed the sale in 4 months time. They wrote the right description to make things clearer for the intended buyers. Matthew Hendry, Elle Pheasey and the rest of team has done a commendable job. I am pleased to have sold my house to a first time buyer instead of a but-to-let investor.

31 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Remortgaging

Emma and Lindsey were both knowledgeable, attentive, provided clear and useful guidance, and in Lindsey's case tenacious when dealing with tardy 3rd parties. At every point in the process I felt assured that Emma and Lindsey were committed to finding the best possible outcome for me as a client. This is the 3rd time I've enlisted Preston Baker in mortgage process, and I'm confident I shall use them again.

17 września 2022
Opinia niezależna
Oceniono na 5 z 5

I can't rate them enough, 100% recommend

I can't rate them enough.
Best think i ever did was using their services, as a first time buyer and completely clueless i was scared of starting all the process,i was thinking that i needed to know things that i had no idea about, this is when this company changed everything and made everything easy, always there to help and answer questions, always ready to chase solicitors or anyone, always friendly and professional.
I dealt most of the times with Heidi and what can i say, shes fantastic and so so helpful,when she was off there was Lindsey, always replying right away letting me know she would be taking over untill Heidi's return.
Thank Preston Baker

25 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Above and Beyond terrible

Found a property online through Preston Baker looking for a short-term lease as we are in the process of renovating a property. First part of setting up the tenancy was fine then we got passed over to another member of staff. After the holding fee was payed I couldn’t get them on the phone for over one week as they refused to answer,in the process of me trying to organise documents and call them and getting ignored, the phone I was receiving emails asking for documentation as it was late when finally got through to them the stuff was rude argumentative abrupt unprofessional. I can only describe the letting agent as looking for an argument. I honestly cannot believe this is an actual business this letting agents are no better than Cowboys. AVOID AT ALL COST

14 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Fantastic team at Preston Baker,

Fantastic team at Preston Baker,
Tony and Hollie guided me through
the letting process and found the perfect tenants for my property.
Professional and very friendly
I thoroughly recommend them

30 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Professional and responsive

Tony Taylor has been working with me to find a property and has been very helpful every step of the way. He has excellent local knowledge and responds promptly to calls which has reduced the stress greatly. I highly recommend PB and Tony.

31 maja 2022
Opinia niezależna
Oceniono na 1 z 5

I am completely at a loss as to how…

I am completely at a loss as to how this company has any good reviews. As a tenant with them in York, they were the worst letting agency I have ever rented from. Their communication was a complete shambles and they seemed completely uninterested in any issues we had with the property unless we went through the landlord, even if these were important -heating/lighting/electrical issues. Furthermore, when we left the property they kept our names on the system and hounded us for 6 months every time the subsequent tennants didn’t pay rent on time and even sent us private emails meant for the landlord by mistake (both of which are breaches of GDPR). Finally, on Christmas Eve, they managed to accidentally send us an email informing us that our tenancy had been ended immediately and then go on Christmas break so we couldn’t get through to them. This was unduly stressful and turned out to have just been an admin error, although they weren’t overly apologetic nor did they offer us a goodwill payment for the stress caused. I would never let with this agency again and would actively avoid any properties associated with them.

16 maja 2022
Opinia niezależna
Oceniono na 5 z 5

First Class Remortgage!

I used P&B to go through a remortgage and I can't speak highly enough of Lindsey and Brad - between them they were always there to answer my needy demands and guide me through the process in way that suits someone who doesn't really have a clue.. very knowledgeable, supportive, relatable and professional. We hit a few hiccups as expected in this type of activity but their resilience and urgency to resolve was second to none. Thanks guys!

13 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Don't hesitate just go with them

We are selling our house through another estate agent however we are buying through Preston Baker amd there 1 million times better than our current agent they are prompt nothing is too much for them you don't have to chase things there on the ball with everything Racheal dealt with the first part this was then passed to Amelia who will continue the sale. If Racheal wasn't in we dealt with Ethan this company is customer focused and really driven to deliver the best client experience we hope we don't move again but if we did Preston Baker is not a name we would forget and we wouldnt hesitate to use them FANTASTIC SERVICE

14 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

House sale - Leeds

I had a great experience selling my house with Preston Baker. This was my first home, and I was very attached to it - but the team were very helpful in guiding me through the process, and finding my ideal buyers.

At the start of the process, I received a few valuations for my house from different providers - I decided to go for Preston Baker because of their specific sales model, and was just mindful that the fees were slightly higher than the other competitor I was seriously considering. Ultimately, the service I received was well worth the slight difference in fee, and I am very happy with the outcome!

10 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Shambolic service - avoid at all costs

Shambolic service. I would give 0 stars if I could. Completely incompetent staff who made a cock up with every single communication we had with them when trying to buy a property. Totally useless, dishonest. We had to ring up to find out what had happened to our offer. Really poor and unreliable communication in what is already a difficult and stressful thing to have to do. How are these people running an estate agency business as they cannot be trusted when making the biggest purchase of your life. Avoid like the plague unless you want to be mugged off.

23 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Tony Taylor service and Preston Baker team

I have been communicating with Tony Taylor about properties that I might be interested in. He has been very good and detailed in his selection process and has been forwarding me ideal properties that I can view. I’ve been impressed with his professionalism and the selections that he has made have been very appropriate. I could not recommend this service more.

Also, on this particular day, Tony had recommended that I make it to a viewing. I spoke to Arnus, who was very helpful in arranging a viewing for me on the same day. Elle (Ellie), was very helpful and kind in showing me around the property.

Great teamwork last week by these three @ Preston Baker.

I tip my hat to all three of you. Well done!

14 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Very unprofessional and judgemental.

Elle was such an unprofessional and was not ready to help us at all, she doesn't care if you are a First time buyer, didn't help with anything. didn't even told us that if we our offer is accepted or not and when I called to ask she lied and said we have left you a voicemail.

12 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Awful

Awful, placed 3 offers on a property but only one was put forward. Also I had to contact them to establish the outcome of my offer, complete terrible service. Make sure you don't do business with them, but also make sure Alex is not your estate agent.

9 stycznia 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej