Preservation Equipment Ltd Recenzje 

75
•
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After getting out old family photos and documents and seeing them fading I knew I had to search for something to protect them. luckily I found Preservation Equipment Ltd online. What a brilliant, h... Zobacz więcej

Oceniono na 5 z 5

I purchased some 'book binding basic' tools and supplies - only I'd forgotten something and ended up putting two orders through. Mandy picked this up and collated the two orders together so I only pai... Zobacz więcej

Oceniono na 1 z 5

Made an order a year ago and it arrived with something missing. Been contacting them throughout the year to either get a refund or have it sent again with no response. Don't waste your time with thi... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Für meine Bestellung bei pel Preservation Equipment an meine Anschrift in Deutschland, habe ich eine Zahlung der Einfuhrgebühr für die FedEx Sendung leisten müssen, in Höhe von 19,70 Euro. Aus den Ver... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep artystyczny
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  3. Producent opakowań

Informacje przekazane przez różne źródła zewnętrzne

Products and supplies for the conservation and preservation of artefacts, artwork and archives for conservators, librarians, curators, archivists, photographers and more.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(75)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great products, fantastic customer service

The website is clear and easy to navigate and I was able to submit my orders easily. Whilst waiting for my order, I emailed the company to check its progress, and the staff responded quickly and politely. When I expressed concern that I needed the items by a certain date and was worried they would not arrive, they arranged for a courier to send the items to arrive the next working day. I am very impressed with the level of service provided

2 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

great value for hot air blower / hot spatula

All emails were answered quickly and kind!

And delivery in the Netherlands went smooth!

The hot air blower is working very well. For a very reasonable price! We are happy we ordered two of them! :)
To improve two tips for Preservation Equipment: the electricity cord between the dock and the handle is quite short, especially when working on site. 1 or 1,5 extension would make it much easier to handle.
And because most of us is women, a smaller handle would be very nice. But the extension of the cord is more important.

but again, for a big project this tool is very well priced, the handle is very light, the dock station proper and simple and clear, nice that is a hot blower and a hot spatula!

27 października 2020
Opinia niezależna
Oceniono na 5 z 5

Good quality, fast friendly and available on the phone for advice

We purchased white cotton gloves, the staff were very helpful on the phone beforehand as we wanted to be sure of the quality having been disappointed with other suppliers, they were sent promptly, the quality was very good and we were kept informed about the progress, emails about receipts were answered promptly and all the staff we dealt with were professional, helpful and friendly. We will definitely be making our future orders with them.

20 października 2020
Opinia niezależna
Oceniono na 5 z 5

Great products and helpful staff

I am always delighted with the products I receive from Preservation Equipment Limited. They are high quality items and I can order with confidence.
Recently, I was particularly pleased, as I was running out of time to complete a special birthday present and had to 'phone to ask for my order to be upgraded to first class mail. The staff were extremely helpful and professional. I received my large acid-free photo corners speedily, which enabled me to complete the project. Thank you for your help.

17 października 2020
Opinia niezależna
Oceniono na 5 z 5

Preservation box

Have just received the box for my family 100yr old bible, I gave the measurements to the company and within a few days had received the box.
The box is very strong and hard wearing + the measurements perfect and the bible fits a treat.
I’m a very happy bunny and yes I would use this company again.

7 października 2020
Opinia niezależna
Oceniono na 5 z 5

Fast delivery, good product, very helpful people

I wanted to order a large roll of tyvek from PEL to be shipped to California. They were incredibly helpful with figuring everything out, accommodating my requests, and then sending me what I wanted in record time. I didn't even need it that fast, but very happy to have it delivered in perfect condition :)

2 października 2020
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

I placed an online order (for a Birthday gift for my father) which was delivered less than 48 hours later, and I was kept informed of its progress throughout the process, and also had options for adding or amending delivery instructions. I am very impressed by the efficiency of this company (and my father is delighted with his present).

10 września 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent Advisers!…

I have found this company to have a huge range of archival offers..and when I have found choosing the best photographic envelopes and labeling techniques quite tricky I have had excellent personal advice from their friendly team Thoroughly recommended

21 sierpnia 2020
Opinia niezależna
Oceniono na 5 z 5

Superb Customer Service

I think that Jo Ritchie did a superb job by speaking with their Design Team and then sending us the product diagram with its specific measurements! I appreciated such great customer service; Thank you!

17 sierpnia 2020
Opinia niezależna
Oceniono na 5 z 5

Thank you very much for your dedication, professionalism and support!

Mandy, Jo, Laura were very kind, friendly and professional! They were very steadfast in their replies to my enquiries, provided reassurance and took care of all the details to ensure all goes smoothly. My purchases of the products happened to be during the lockdown in UK and times of this pandemic which created some delay but these were to be expected and understandable. It is also heartening to know that the PEL is doing their upmost best to still provide access to goods, doing good work in customers service while also taking care of the wellbeing of their staff during times of pandemic. Thank you for your dedication and wonderful work!

30 lipca 2020
Opinia niezależna
Oceniono na 3 z 5

Could do better!

There is no doubting the quality of PEL products, many of which you cannot get anywhere else. I bought a range of preservation items which arrived promptly and securely and which I am very happy with. Given that VAT on these items is significant and postage very high it was not inexpensive but I was prepared to accept that.

However, one particular item was not suitable despite assurances in the listing that it would meet the purposes for which it was intended. I bought four of these items so it amounted to the bulk of my order. I requested a return based on the misleading nature of the listing which was accepted. The listing was, in the meantime, adjusted in light of my complaint thereby acknowledging that the information was less than clear. Customer services nonetheless insisted that I would be liable for the cost of returning the item to them. I had to take issue with this by drawing their attention to the adjusted listing in light of my complaint before they agreed to cover the return costs. No apology was forthcoming which, under the circumstances, would have been appropriate!

23 lipca 2020
Opinia niezależna

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