PowerToolSpares Recenzje 

466
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great parts breakdown which lead to a simple order, parts turned up very quickly and exactly as ordered. Parts were a direct fit and turned a wonky circular saw in to a fully adjustable one that cut d... Zobacz więcej

Oceniono na 5 z 5

Easy to identify part from online drawing Fast delivery, cheap price. The reciprocating tool is now back inservice.

Oceniono na 1 z 5

I've Emailed and phoned to get an answer to my query, forget the contact us, as it appears to be ignored if its difficult, a simple sorry we don't cover those parts would suffice if you cant supply ra... Zobacz więcej

Oceniono na 5 z 5

After my Bosch professional jigsaw stopped working I couldn't afford another so took it apart to find the brushes had gone, Searched online and found power took spares, £10 delivered within 2 days... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep narzędziowy

Informacje przekazane przez różne źródła zewnętrzne

Spares,Power tools,Black & Decker,DeWalt,Bosch,Elu,Makita,Elektra Beckum,Parts,Sheppach,Carbon Brushes,Lawnmowers,Drive Belts,Mowers,Routers,Planers,Metabo,GW250,DW707,Hitachi,Garden Vacuum,Cordless Drill,Qualcast,Skill,Fein


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

466 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(466)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Website excellent

Website excellent, ordered and delivered the next day. Can’t ask for anything better.

Would recommend unreservedly.

Thank you. My Bosch hammer drill is up and running.

30 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

I ordered the part over the phone on the Monday, speaking to a very helpful member of their customer service team. The price was very competitive and, although the item wasn't in stock, it was still delivered on the Wednesday morning! Mower now working perfectly again.
Many thanks for the excellent service.

3 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fast delivery

Fast delivery, great service. Exactly what we needed, genuine spare, it arrived next day and was reasonably priced. We will use them again for Makita spares. Thank you.

17 maja 2023
Opinia niezależna
Oceniono na 1 z 5

I ordered a makita part ,assumed…

I ordered a makita part ,assumed wrongly it was in stock, and would be with me in 2-3 days ,needed this in a rush ,fortunately found another supplier,part arrived from them in 2 days .I've now got a spare ! not worth returning .It should be clearly stated when parts are not in stock.

5 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Bad experience

Selling items for Makita that are no longer in stock.8 days after the order was placed,the response from the seller on the order status was : "The item was no longer available".
XD XD
Waste of time!! Unreliable seller!

1 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Prompt delivery

Having looked at a number of other sites to find that the part I required was no longer available I was pleased to on this one it was available. The order process was easy, I received notification the next day that the part had been packed and awaiting collection and the day after it arrived. Thank you for the service.

25 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Poor service all around

Placed an order and it took months to arrive after several emails, when it did arrive I questioned whether they had sent the correct part, they haven't bothered to contact us, will never use again

20 października 2022
Opinia niezależna
Oceniono na 5 z 5

All good, no, very good!

Good website, easy to use, really like the exploded diagrams so one knows exactly what to order and what will come. Delivered the next day for the normal delivery price, so excellent service. Invoice included in packet and by email. Item as selected, a part to a Bosch sander. So all perfect

15 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent..!!

Logical, easy to use webpage and found the spares for the 35+ year old B&D Workmate I have out here in Oz.
Only 8-10 days delivery time so very happy with the service.
All the spares fitted perfectly and I now have a workmate that doesn't have an old bungey cord holding the legs up for the first time in 30 years..!! :)
Many Thanks....

21 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Take your money even when they don't…

Take your money even when they don't have stock
The website implies items are in stock when they are not.
The only mention potential stock issues once you have ordered
When you try to cancel an order they dont respond to emails

5 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

You could wait

You could wait, but expect it.
Add up all the makes and models of tools then x by the individual parts for each. Fancy stocking that lot? No nor me. It’s either stocked or not. Ok the website could be better and clearer concerning stock and delivery. I had a seven week wait! But I emailed around 10 days after ordering and was told when each part was due into the country.
Sure enough parts arrived.
Other than the wait everything else was fine. If you want a part instantly call or email them first to get an update on availability. They are a small family business and don’t have Amazon size warehouses. Parts are 100% genuine and well packaged for delivery.

27 września 2022
Opinia niezależna
Oceniono na 5 z 5

Powertool Spares

Powertool Spares, communication excellent, service exceptional and product exactly as listed. Delivery was next day! Will recommend to anyone. Thanks 😊

14 września 2022
Opinia niezależna
Oceniono na 1 z 5

Lack of customer service

Ordered a fuel hose from them. After a week no update so emailed them twice asking for despatch details no reply. Telephoned only be told they had to order it as it was not in stock. Its 2022 either email customer with this detail or link your stock to your website. Refunded and ordered elsewhere

8 września 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service, despatched same day as I ordered. Good value and genuine product. Happy to deal with again.

19 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Poor Service and Misleading Information

I had previously ordered an item, shown as In Stock, which arrived in about 4 days. Not fast, but acceptable.

I then ordered a replacement part for a hedge trimmer on 8 June. This was shown as Expected Dispatch by 16 June. The money was taken immediately, but dispatch did not happen. I received no email or phone call by way of explanation.

After 2 weeks I telephoned and spoke to a woman who said she would look into it and contact me. I had an email from her the following day to say the part was not available anywhere in the UK, but stocks were expected by 27 June, with distribution and dispatch taking further time. The obvious question is why payment was taken immediately, when stock situation was so uncertain.

Early July, still with no updates, I emailed the woman at Powertool Spares who had sent me the previous email. My email was ignored. Two days later I sent a Contact Us message on their website. This was ignored. A few days later I sent another message. Again, no response.

On 18 July I telephoned them. There was only an answerphone recording, a woman saying "I'm not here. Leave a message". This was concerning. The business claims to be an established family business, with a number of employees.

Later that day I did make phone contact, and it was the same woman. Once again, she said she would look into it and contact me. She even confirmed my phone number. She has not contacted me.

Their website still shows the relevant part, but every day the expected dispatch date goes back one day, always showing one week ahead of current date. This is obviously false advertising.

Unfortunately, my experience of Powertoolspares appears similar to numerous other reviews. I could not recommend them.

20 lipca 2022
Opinia niezależna

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