Powerlease Recenzje 

I went and looked at a Mazda 6 2014 estate, took it for a test run and agreed a price on part exchange for my Jaguar Xtype which i was told even though being immaculate condition they wouldn't be able to sell so i would have to take a low part ex offer, fair enough i thought, however they then took £100 off that part X price because i was paying by credit card ( I said i would be paying on card within the first 5 minuets of being there) but that is fair enough it costs them to process the card and they are not aloud to charge a fee legally so thats how they get round it.but to charge another £199 admin fee is a absolute kick in the nuts I got to say the saleman i dealt with knew very little about mazdas or cars in general was told it had a full service history it did not, was told powerlease had given it a service before i purchased it so fair enough . Every time i attempted to negotiate he had to go ask the boss so it took near enough all day there to sort out price part ex etc. I did the deal then and there part Ex'd and drove away within 3 hours the car had a major fault ( oil pressure issue) so next day i contacted them saying they need to pick the car up and sort it or refund me and give me back the Jaguar I part ex'd less than 12 hours ago, to which i was told the Jaguar had already gone ( so much for not being able to shift it ) I was informed I would have to get the car back there for them to look at,after a few more phone calls they eventually arranged to pick the car up and sort out the issue however could not provide me with a car while this was being repaired, they also point blank refused to contribute to a hire car that i would need to go to work, it cost me another £200 for a hire car and 2 weeks later the Mazda was sorted,i got the car back and its been a decent motor, I took it in for a early than recommended Service where i found out the filters on air and fuel had not been changed for a very long time so lied to about them servicing it as well. I can not really recommend Powerlease there customer service is very poor, there prices look cheap but when you ad on admin fees etc it really bumps the price up, im sure they have very many happy customers however i am not one of them and they didn't seem bothered if i was or wasn't

I put a deposit down for an Astra, we test drove it looked it over and there was no indication of a fault with the car. We then arranged to collect the car a week later, however on the way to the dealer we received a phone call stating they had found a fault on the car and it will take a week to rectify. I don't know what happened in the week that they had the car, but they only found the fault when I went to collect the car, which seems very suspicious to me and now the dealer will not return my deposit despite the car being faulty. They also provide a 7 day money back guarantee if a fault is found, they have refused to return my £500 and not what I expected when buying from an dealer who signed the AA dealer promise. If a fault is found within 30 days.

I contacted powerlease regarding a car I saw advertised on their website. I wanted to go and view the car that afternoon but was told the car was being used by a member of staff and it wouldn't be there. I arranged with the gentlemen on the phone to view the car the following day and agreed on a time, when I got there, car wasn't there. I then requested I come back over the weekend to view the car and was told the staff member using the car doesn't work weekends and the car wouldn't be here?? I went away bemused. Do they actually want to sell this car??

Needless to say I bought a great car from another dealer, however Powerlease really missed out on a sale here due to poor customer service.