Powerlease Recenzje 

187
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really happy with my Tesla and the service from Powerlease. Special thanks to Oliver and Craig for all their help. Friendly, helpful team and a great experience overall. Would happily recommend!

Oceniono na 1 z 5

Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had several Teslas in my sights but ended up buying from Powerlease for several reasons. 1. Oliver who dealt with us was really direct and helped us think through the pros and cons of models... Zobacz więcej

Oceniono na 5 z 5

Brandon Mehmed was really helpful and professional. No pushy sales, just clear and helpful advice. This is our first EV and the car has been excellent. We are very pleased with it. Highly recommen... Zobacz więcej

Informacje dotyczące firmy

  1. Pojazdy i transport

Informacje przekazane przez różne źródła zewnętrzne

Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

187 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(187)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy service

Easy service, no messing about. Katie and Tom sorted me out with my new electric car!

31 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Tom G and Katie W gave seamless experience!

Tom G and Katie W have been super in helping me arrange and complete the purchase of a Tesla Model S 2019. Not pushy in any way. Flew down from Scotland and offered to pick me up as train strikes were on. Definitely recommend, fantastic experience buying from these folks!

31 maja 2023
Opinia niezależna
Oceniono na 1 z 5

REFUND customers their REFUNDABLE DEPOSITS without drama!

Powerlease has clearly stated that the £199 deposit to "reserve" a car is fully refundable.

A deposit was left on 12th May, I then viewed the car (RGZ5798) on 13th and decided against purchasing it. Wrote to Powerlease on day itself (13th) and informed them of my wish to be refunded. Followed up with a phone call on 15th and another several days later.

It's the 25th today and still no refund. Called them again and apparently, Powerlease now has "no" record of the above.

This is MUPPETRY.

Please adhere to and follow through with your own policies as made known to prospective customers. This is the absolute minimum one would expect.

Update: Passing the buck onto Stripe doesn't excuse this. This was NOT made clear at the point at which a deposit was made. Other establishments do better. You can too. Use a different system etc. Don't excuse yourselves.

15 maja 2023
Opinia niezależna
Logo Powerlease

Odpowiedź od Powerlease

It is very disappointing to be reading your review, considering that your deposit has been refunded and the process was explained. The online deposit is done through a system called Stripe and not directly through us. When a refunded is requested it can up to 14 days to process.

Oceniono na 5 z 5

The Powelease team

Katie, Brandon and Tom couldn't have been more helpful. Good service and excellent knowledge throughout the whole purchase.

25 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Great price

Great price, great service from the team. Katie, Brandon, Tom, and Laura were all lovely and made this a very easy transaction.

25 maja 2023
Opinia niezależna
Oceniono na 5 z 5

First class in every way

I would highly recommend Powerlease nothing is too much trouble. brilliant communication, very patient guys , I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above
special thank you to Laura and Katie were exceptionally helpful, professional, friendly and communicative with all aspects of the car purchase
Very pleased with the service I received
Thank you

24 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Quality

Quick, efficient and friendly service. Great car at a good price, thank you to Laura and Katie for making it seamless.

24 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Really disappointed

Really disappointed. After looking on their website and speaking to Laura’s who confirmed lots of Kia’s in stock for us to look at we arranged viewings for 2 days later. After driving sn hour to get there we discovered the cars I was interested in were not on site. Her knowledge of the stock was terrible. I didn’t feel she cared if we bought a car or not. I was supposed to be driving a car with 8.000 only to be given one 81,000 miles with panels fallen off and it was filthy. She then seemed shocked when I didn’t agree to leave a non refundable deposit or agree to buy the one I was hoping to see without viewing it. My faith in her was rock bottom. She was so vague when the cars I wanted to buy would come I didn’t trust her enough to want to buy a car from them at all. Terrible customer service!!!

31 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Bought a wonderful BMW 4 series and the…

Bought a wonderful BMW 4 series and the company’s approach has been professional. Thank you Laura for the very pleasant buying experience and the customer service has been excellent. Keep up the good work!!

I certainly recommend them!

A happy customer:=)
Sriram Srinivasan

10 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Bought a car for my wife over the phone…

Bought a car for my wife over the phone and service was initially excellent. I had a logistics company collect the car and that’s when it went downhill. The car arrived stinking of dog and there was actually large amounts of what looked like retriever hair under the front seats. I had to get the car properly valeted including the air con being recharged as the air vents were blasting out the smell of dog also. The worst part was the car arrived with one key. I feel spending 20k on a car this is appalling and I would recommend anyone looking to buy a car from Powerlease check the car has two keys as I am now £500 at my local BMW dealer for a key.

17 stycznia 2023
Opinia niezależna
Logo Powerlease

Odpowiedź od Powerlease

Dear Graham, We are very sorry to be reading your review and to hear you are not totally satisfied.
I believe this is in relation to a purchase of a BMW 1 series. We do prepare our vehicles to the highest of standards and all vehicles are fully valeted prior to collection, unfortunately in this case, your logistics company just turned up without a pre arranged appointment to collect the car, which meant we were unable to complete the valet on the car. Had this collection been booked, then this would have been completed.
In relation to the key, a used car will sometimes come with 1 key, we made you aware of this.

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