I’ve been using the Pooch & Mutt Calm & Relaxed treats with Ares and they’re definitely a favourite! He gets so excited every time I open the bag and happily does absolutely anything for one. I love t... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Amazing products, amazing delivery timeframes, amazing website, amazing branding, everything is great. But is let down by the packaging for the delivered items. Every order always arrives damaged du... Zobacz więcej
Really disappointed and angry having spent such a long time reading ingredients, balancing my dogs needs with my budget only to be sent the wrong food!!! I'm ill and haven't got the physical energy to... Zobacz więcej
Bailey LOVES his Pooch and Mutt treats, but his absolute favourites are the Teeth and Gums meaty treats. They are brilliant for us as Bailey has few teeth and finds chewing things quite hard, but he i... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.
Dane kontaktowe
Zjednoczone Królestwo
- www.poochandmutt.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 59% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My subscription order had the incorrect…
My subscription order had the incorrect items inside. I order a 10kg bag of special gastrointestinal food for my dog worth over £70 but received a bag of dental sticks instead! No problem I thought, but after spending ages messaging, filling in their online form several times, emailing and even facebook messaging and instagram message I have still not received any replies on any platform for 2 days. I need this food for my dog who has digestive problems and this food has been perfect for him, no complaints about the quality just the customer service.
STILL NO RESPONSE
Finally got in touch, order on the way, hopefully the correct items this time!
Can't fault them
Can't fault them. I contacted Customer Service and my query was dealt with to a very satisfactory result. My dogs love the food and were delighted to be able to keep the extra that had arrived unexpectedly. If I could give ten stars I would.
We’ve tried lots of Pooch & Mutt…
We’ve tried lots of Pooch & Mutt products over a number of years
The current favourites in our house are the new freeze dried treats and jerky of any kind!
Sometimes issues with dpd on larger orders, but the customer service and support from P&M is always fab.
my dogs love the treats
my dogs love the treats, great communication from company. healthy tasty treats.
Great superfast service and delivery
Great superfast service and delivery. Living in the Scottish Highlands can sometimes mean you have to wait ages for deliveries but we never have any issues.
My dog absolutely loves pooch & mutt
My dog absolutely loves pooch & mutt, she goes crazy when she hears the treat packets!
Excellent dog food and treats with…
Excellent dog food and treats with super speedy delivery
My dogs thrive on Pooch and Mutt food
My dogs thrive on Pooch and Mutt food. I love the variety that they have so I can easily switch up their treats. Delivery has always been super speedy for me too
I’m a pooch and mutt dog!
I’m a pooch and mutt dog!
We buy the health and digestion kibble, dental powder and all the treats! Love the new jerky and collagen treats. Pooch and mutt keep bringing out the best beneficial treats for my dog
We love pooch & mutt it’s such a good…
We love pooch & mutt it’s such a good brand for dogs ! Merlot absolutely loves anything from pooch and mutt !
Excellent company
Excellent company . Delivery is so quick which is brilliant. My dog loves this food . So pleased that I found this company.would highly recommend.
Great brand for all my dogs
We've been using Pooch & Mutt for all three of our dogs and have been really impressed. The food has always gone down well, and I like that there are different options to suit their needs and ages. The website is easy to use, delivery has always been quick, and everything arrives well packaged.
I also love that the brand genuinely cares about dogs' health and wellbeing rather than just selling pet food. Overall, we've had a great experience and wouldn't hesitate to recommend Pooch & Mutt to other dog owners.
Quality Food and Professional Employees
Really pleased with the professionalism of this company. They are quick to deliver and my dogs love the food. Both have extremely sensitive stomachs. A recent glitch with my order, and this has been the only one, was rectified quickly and order resent. My dogs and I would thoroughly recommend.
Absolutely love everything about pooch…
Absolutely love everything about pooch & mutt. Most important the dogs love all their products and the health and digestion food has been great for their sensitive stomach. It’s always super quick delivery and easy to use the website
Amazing products
Amazing products
Definitely noticed an extra shine in our dogs coat
2 happy Dachshunds
I’ve been using Pooch & Mutt’s calming range for my two dachshunds and they absolutely love it. The calming dental sticks are a particular favourite – they help keep the dogs relaxed and support their dental health at the same time. Reliable delivery and excellent quality products. Highly recommend!
The hazards of subscriptions
After trying the Pooch & Mutt Dental Powder For Dogs, we have been impressed. So I decided to sign up to a subscription order. However - after creating an account and agreeing to the powder every 4 months. I've recieved and been charged twice for the powder in two weeks! Repeated emails and messages on their site has still had no reply? Am I to recieve and be charged every week. I wouldn't recommend signing up to any subscription from this company.
My dogs love the food and treats!
My dogs love the food and treats! Great ingredients and variety!
Great products my dogs absolutely love…
Great products my dogs absolutely love all the different treats
Doświadczenie Trustpilot
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