A great service from start to finish. Friendly, helpful staff. I was kept informed and advised of the best options to suit my needs. High quality products, that are well made from high e d products. A... Zobacz więcej
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Very professional service. Arrived on time and was extremely polite. Tidy up after putting up the shutters. They looked extremely attractive once they were put up. This is the second time using this c... Zobacz więcej
From the initial quote to final installation, we were really impressed with the service we received from Plantation Shutters. All the staff were very knowledgeable about their products and the price q... Zobacz więcej
Reakcja na opinię
Excellent professional service from my initial enquiry ,the site survey and the fitting team. Everything went smoothly and without a hitch. Final job looks great and welcomed their advice and sugge... Zobacz więcej
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Napisane przez firmę
Established in 1982, Plantation Shutters Ltd is the longest established independent shutter company in the UK. Nationally known and locally respected, Plantation Shutters have always been at the forefront of shutter innovation and supply a vast range of material, style, and design finishes for shutters, ensuring every order is customised for each individual and their home. Offering the highest quality products with intelligent style is imperative to Plantation Shutters who believe that the highest standard of shutters should be available at accessible prices, now and forever. Numerous factors set the team at Plantation Shutters apart, but crucially it's their all-in-house team of expert surveyors and fitters. Not sub-contracting ensures a consistent standard of workmanship and guarantees a streamlined service from start to finish, avoiding backlogs in busy periods. Fully trained specialists allow for a ‘one visit does all’ measure and design consultation avoiding multiple appointments and ensuring a quicker turnaround time from initial contact through to installation.
Mission Statement
Robert James
For the past 44years, Plantation Shutters Ltd has maintained an excellent level of care, passion and service by keeping our business model simple. We have never wavered from our original philosophy of using the best craftsmanship and the highest quality materials to produce the finest shutters on the market. This, combined with our knowledgeable and experienced installation team, has meant that we are the first choice for people who demand the best, and our long standing clientele is testament to this. Our clients know that we provide an unbeatable product at reasonable costs – designed correctly and fitted immaculately.
Nevertheless, it is vital that we continue to perfect our skills and not become complacent in either the product or the service that we offer. The trend for plantation shutters has grown exponentially in the last few years and will continue to do so, as they provide a practical and modern solution for window dressing. However, as the market expands, it is important to differentiate between companies in terms of product, quality, service and expertise – we guarantee that we will never sacrifice our standards in any of these and above all, aim to maintain our position as the optimum provider of plantation shutters in the UK.
Dane kontaktowe
Unit 10 River Reach Business Park, Gartons Way, SW11 3SX, London, Zjednoczone Królestwo
- 020 8871 9222
- hello@plantation-shutters.co.uk
- www.plantation-shutters.co.uk
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216 recenzji
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Lovey product
We've had a 3-sided large bay window in a Victorian house done and are delighted with the finished result.
We had all round a very good experience. The surveyor was excellent, very thorough and not at all pushy - his background was fitting not sales. He explained all issues that were likely to arise (including the need for us to remove our sash lifts) and all the different options of which there are quite a few. I was concerned about how the frame would look sitting inside our architrave but needn't have worried - it looks great and in keeping.
We had a minor bit of snagging after the fitting and our fitter came back and sorted it the following day despite not working in the area that day.
Delivery time was 14 weeks rather than the quoted 8-12weeks at order but we had been warned that it might slip so didn't mind.
Office team were always helpful and responsive.
Two things we were less keen on ....
... discounts are misleading: We ordered at a time of 'up to 15%' but got only 7% as it is not on the total bill only the product. Installation and delivery are itemised separately and not discounted.
... A price match was offered but when we presented a cheaper quote, which was for almost the same product bar a difference in the frame, I felt that there was an element of trying to somewhat discredit it by saying that the louvres were not wood - in fact, they were also Paulownia. A small discount was offered and as we preferred the frame design, we took it. No regrets.
All and all we are delighted with the service and product and would happily recommend.
8 października 2024
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Maria, Thank you very much for your feedback and recommendation. We’re really pleased to hear that you’re happy with the shutters in your Victorian bay window and had a positive experience with our team. It’s great to know our surveyor could guide you through the options and that the installation blends well with your architrave. We appreciate your patience with the delivery time and are glad our team could quickly resolve the minor snag.
Regarding our discount structure, we aim to be as transparent as possible in our pricing, and we always strive to provide the best value for our customers. We'll certainly take your feedback on board as we continue to improve.
Our price match is offered on a like-for-like basis for both material and quality to ensure fair, competitive pricing. We're glad you felt confident in your choice, and we appreciate your understanding. Thanks again for your kind words and for trusting us with your home – it’s fantastic to know you’re happy with the result!
Recommended
Delivered on time with a very efficient installation. We are very pleased with these shutters which were fitted in five rooms. I would have no hesitation in recommending Plantation Shutters.
3 października 2024
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Roger, thank you for your wonderful review! We’re thrilled to hear that you’re pleased with your shutters and the efficient installation across five rooms. At Plantation Shutters, we take great pride in delivering the highest quality products and ensuring our expert team provides top-notch service. We’re so glad it all met your expectations, and we truly appreciate your recommendation!
Excellent service from the initial…
Excellent service from the initial measuring visit through to the office staff and the final fitting. We are delighted with the end result.
7 października 2024
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Lee, thank you so much for your review! We're thrilled to hear that you had a great experience from start to finish, and that you're delighted with the final result. The solid shaker style you chose was a fantastic option—its clean, timeless design is a great choice. If you need anything in the future, feel free to reach out. Enjoy your new shutters!
Good price, great shutters
Good price, more options than some companies, professional and communicative throughout. Supplied paper blinds (which were suprisingly effective/smart) for temporary privacy, and the finished product looks great - bay window.
21 sierpnia 2024
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Hannah, thank you so much for your 5-star review!
We're thrilled to hear you appreciated the wide range of options we offer—it's something we truly pride ourselves on, as we believe there's a perfect shutter style for everyone. Tier-on-tier shutters, like the ones you chose for your bay window, are a fantastic option because they offer ultimate flexibility, allowing you to control light and privacy separately on the top and bottom panels. We're also glad you found the temporary paper blinds effective!
It was a pleasure working with you, and we’re so happy you’re enjoying your new shutters.
Sadly my experience was not great.
Sadly my experience was not great.
I am an interior designer and have used them previously for the exact same type of full height shutters to be used as a bi-folding room divider. They were great previously. This time it has been a disaster.
I use them as they sell themselves as a bespoke shutter company, which means they will make them to MY requirements. On this occasion the agent who was supposed to meet me at the site to measure and quote, had already been and measured even though he had no idea what I had planned. I came in and explained to him the new design and he agreed.
Then he send me lots of measurements . These were not the measurements for the shutters I had asked for. They were made and I had completed the rest of the project only waiting for the shutters to be installed. When they arrived , he had decided he knew better than me and made them larger and would need to be set back into my newly created media wall which would involve chopping up teh newly done shelves and cupboards. They blamed me for not checking measurements. They also said I would need to re-place the order at full cost if I wanted them the size I requested in the first place.
To crown it all , my builder said he would adjust things and make it work, I asked for them to simply deliver the shutters as they are, they refused and said we would need to collect them ourselves from their warehouse.
APPALLING CUSTOMER SERVICE.
I will never use them again and would urge anyone not to either.
21 czerwca 2024
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Thank you for your feedback. We truly value all our clients and hate to see anyone disappointed, especially considering your previous satisfaction with our services.
We understand the challenges that come with manufacturing made-to-measure shutters for incomplete properties, and we apologise for any inconvenience this has caused.
We are in discussions with you to resolve this tricky situation and appreciate the opportunity to make things right. Your satisfaction is important to us, and we are committed to finding a solution that meets your expectations.
Thank you for your patience and understanding.
Very happy customers
Everything went very smoothly. We had lots of help when we visited the shop and the fitter did the job very professionally. We would thoroughly recommend Plantation Shutters.
14 lutego 2024
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Catherine,
We're thrilled to hear that your experience with us was seamless and professional from your visit to our showroom to the professional work carried out by our fitter. Your satisfaction is our priority, and we're here for anything you need in the future. With four decades of dedicated service, our unwavering commitment to quality continues to be the cornerstone of our business.
Raised Insert Solid Panels are a great choice for your bay window for a modern take on the most traditional style of shutters for your windows. They are the best solution for darkening a room, and increasing noise insulation and privacy.
Your recommendation means a lot to us. Should you have any further enquiries or if there's anything more we can assist you with, please do not hesitate to reach out.
Exceptional Service from a Family-Owned…
Exceptional Service from a Family-Owned Gem
I recently had the pleasure of working with Plantation Shutters Ltd
Unit 10 River Reach Business Park
1 Gartons Way, Battersea
London SW11 3SX,
a remarkable family-owned plantation shutter company. As an Irish family, we were keen on finding a company that not only understood our specific needs but also provided a personal touch to the service.
From the initial consultation to the final installation, the said Company surpassed our expectations. Their expertise in plantation shutters was evident and they guided us through the entire process with a genuine commitment to customer satisfaction. The team's attention to detail was remarkable, ensuring that the shutters seamlessly complemented our home's aesthetic.
What sets P. S. Ltd apart is the warmth and sincerity that comes with being a family-run business. It felt like they were treating our home as if it were their own. The shutters not only enhance the overall look of our west London cottage but also contribute to a cozy and inviting atmosphere.
I highly recommend Plantation Shutters to anyone seeking top-notch shutters with a personalized touch. Their dedication to quality and customer satisfaction truly sets them apart in the industry.
Gratefully,
Lord Patrick Moylett.
22 stycznia 2024
Opinia niezależna
Seamless from start to finish
4 stycznia 2024
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi there! Thank you for your positive feedback, we are delighted to hear that you had a seamless experience with us. At our core, we are committed to providing exceptional customer service, and it's great to know that you felt supported at every stage of the process—from your initial inquiry to the final installation.
Your choice of full height shutters with bright brass hinges is an excellent choice. The addition of bright brass hinges also introduces an extra layer of luxury and customisability. It's these thoughtful touches that we believe elevate the overall aesthetic of your shutters, making them truly stand out.
We take great pride in the expertise of our in-house team, ensuring that they guide you seamlessly through the entire journey. Thank you once again for choosing our services, and we look forward to assisting you in the future.
Plantation Shutters are just so great…
Plantation Shutters are just so great and straightforward to deal with. From the initial enquiry right thru’ to fitting they are so efficient.
A company I have used for years and will continue to use in the future.
4 grudnia 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Vanda, thank you so much for your wonderful review. We truly appreciate your loyalty as a long-term customer and are thrilled to hear that you find our services efficient and straightforward.
The style of shutters you have chosen, full height with a hidden break, is an excellent choice. The hidden break not only enhances the aesthetic appeal of the shutters but also provides practical benefits including enhanced privacy and slat control.
We are delighted to have met your expectations from the initial enquiry to the fitting process and look forward to hopefully working with you again in the future.
Polite courteous fitter
Polite courteous fitter. Prompt arrival time. Able to answer my questions.
Cleared up any mess he’d created and left the rooms exactly as he’d found them.
The experience with Plantation Shutters has been faultless from start to finish.
I’ve already recommended to a friend.
She’s seen the results and knows
how happy I’ve been with the service.
A job well done!
14 listopada 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Maureen, thank you for sharing your wonderful experience with us. Your satisfaction is our utmost priority, and it's always a pleasure to hear that we've met or exceeded your expectations. With 40 years of dedicated service, our commitment to quality remains at the heart of everything we do.
The Tier on Tier shutters you've chosen are a timeless and practical choice, particularly for ground floor rooms and bay windows. The distinct separation of panels on the top and bottom provides a level of control that enhances both aesthetics and functionality, affording you the flexibility to manage light and privacy with precision.
Your recommendation to your friend means the world to us. Should you have any further inquiries or if there's anything more we can assist you with, please do not hesitate to reach out.
Excellent window shutters and Professional service
Starting from initial email exchange, full survey and first quote, back and forth clarifications on different options, second survey and quotes for our change request, and installation, all went extremely well !
High quality of window shutters and professional team that you should trust.
10 listopada 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your journey with us was a positive one from start to finish.
It's wonderful to know that you found our email exchange, survey process, and quoting system to be seamless. We strive to provide clear and transparent communication to ensure that all your needs and preferences are thoroughly understood.
We are also delighted that our team's professionalism and dedication stood out to you throughout the process.
Your trust in us is truly appreciated, if you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Delighted with our beautiful shutters
Delighted with our beautiful shutters! It’s been a pleasure from start to finish. Thank you!
8 listopada 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Henry, thank you for your review. We appreciate your feedback and are thrilled to hear about your positive experience with our products and services. Our all-in-house team of experts offer a seamless experience for all our clients from start to finish.
Opting for all waterproof finishes ensures that the bathroom windows are water resistant down to the stainless-steel hinges. It is always recommended that shutters that may be exposed to water are manufactured in the waterproof finish non-waterproof shutter materials can become damaged or bloated if exposed to high levels of moisture.
If there’s anything else we can help with don’t hesitate to get in touch.
Fabulous service from start to finish
Fabulous service from start to finish. First visit is by an engineer, not a salesperson, so means that they know what they're talking about and there are no pressure sales tactics. Kept informed throughout the 8 week manufacturing process and the installation itself was done and dusted in no time at all. Great service and great value - you can get shutters cheaper but I don't think you'd be able to get better value. You really do get what you pay for.
8 listopada 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Julian,
Thank you for your kind words! We are thrilled to hear about your positive experience working with our all-in-house team of experts. The core values of the Plantation Shutters team is to offer our clients the highest quality shutters at accessible prices and efficient service.
We take pride in our excellent service ensuring our clients feel well informed when working with us, particularly in the time between the shutters being ordered, manufactured, delivered, and installed.
Tier on tier is a fantastic choice for your lounge bay windows as they offer the benefits of café style and full height shutters combined with extra privacy and control over natural light.
You were great to work with and please don’t hesitate to get in touch if we can help with any more of your Shutter, Blinds or Awning needs!
Amazing service and good quality…
Amazing service and good quality product! We had some shutters installed in 2020 and were so happy with them we ordered some more this year. Super professional and friendly, tailored service, we couldn't be more happy with our purchase.
23 października 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Thank you so much for your wonderful review Katrim! We're thrilled to hear that you had such a positive experience. It's always a pleasure to serve customers like you who appreciate our commitment to providing top-notch service and high-quality products from our all-in-house team.
We're delighted that you were satisfied with the shutters we installed in 2020, and we appreciate your trust in us to order more this year. Our team takes great pride in delivering a professional and tailored service to meet your specific needs, and it's rewarding to know that you couldn't be happier with your shutters. If you ever have any more shutter needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide you with the best service and products every time. Thanks again for choosing us!
First class product and service
The product is lovely, good quality. The whole service, from first contact all the way through to fitting has been first class.
13 października 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Barry, thank you very much for your wonderful review.
We put a lot of effort into ensuring our products meet the highest standards and your satisfaction validates our commitment to quality. We loved working on your project, it was great to see all the different styles of shutters come together across your home.
We are delighted to hear that you had a first-class experience with our service from the initial contact to the fitting process. Providing excellent service is at the core of what we do, and it's always fulfilling to know that we've met your expectations every step of the way.
Thank you for choosing Plantation Shutters, if you ever need any assistance or have further inquiries in the future, please feel free to reach out.
Strongly recommended
Strongly recommended. All staff very professional: polite and helpful on the phone, prompt at appointments, constructive with advice. The quality of the product is excellent. There was about 12 weeks between ordering and installation, which was exactly as we were advised - no delays. All our windows are different, but the measurements were spot on, because every shutter fitted perfectly and caused the installer absolutely no problems.
10 października 2023
Opinia niezależna
Odpowiedź od Plantation Shutters Ltd
Hi Linda, thank you for taking the time to share your wonderful feedback with us.
We're thrilled to hear about your positive experience with our products and services.
It's great to know that you found our team to be professional, polite, and helpful throughout the process, from the initial phone call to your appointments. We pride ourselves on delivering excellent customer service from our all-in-house team of experts along with quality products. We know how valuable your time is, and we strive to make the process as smooth and efficient as possible.
The different styles of shutter you have chosen, including tier-on-tier, full height with a divider rail, and full height with 2 dividers rail are an excellent choice. Choosing different styles to suit the requirements of each room is perfect as it allows you to use the shutters exactly how you would like to increase light control and privacy needs.
Thank you for choosing us for your shutter needs!
They did a really good job from start…
They did a really good job from start to finish. The shutters look great
7 września 2023
Opinia niezależna
You might as well go for the best.....
....And that's what i would say about Plantation Shutters - they are definitely the best in their field.
We had shutters fitted throughout the house - price wise the cost was not overly expensive. They very kindly give us a discount on the specific colour we wanted.
The whole experience from the back office (Krisztina Deutsch), to Lee Wilberforce who popped over, measured up and gave us really good sound advice on what type of shutters etc we should consider to the gentlemen that installed them - was just brilliant.
I think if you want good old fashioned customer service alongside top quality products then i would suggest you go with Plantation Shutters.
25 lipca 2023
Opinia niezależna
Great Service and Product
Plantation Shutters could not have done enough from start to finish. Michelle helped us all through the Sales and Installation, Nathan also undertook a great install which look fantastic, in quick time with no mess. I couldn't recommend the company more highly great service and product.
1 lutego 2023
Opinia niezależna
Very pleased with my new shutters
Very pleased with my new shutters. The whole process of measuring up, quotation, manufacture and fitting went very well. The house is definitely warmer on cold winter evenings.
12 grudnia 2022
Opinia niezależna
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