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PicStop Recenzje 

848
•
Wynik TrustScore: 5 na 5

4,9

Sklep z teleskopami
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered a Seestar S30 Pro smart telescope from PicStop, with next day delivery. Everything was handled quickly by PicStop but unfortunately ParcelForce let them down by failing to deliver the next... Zobacz więcej

Oceniono na 5 z 5

Just reviewing my accounts and came across PicStop account. They do not have "Delete account" button like some companies, but still after emailing them yesterday they acted very swiftly and today my a... Zobacz więcej

Oceniono na 5 z 5

Great customer service as I was trying to find out a little more information about a product I was looking to get. Paul called me on their call back service and gave me alot of good advice which h... Zobacz więcej

Oceniono na 5 z 5

where do i start? i have always been moderately interested in astronomy ,after reading and searching for good telescopes and found about Dwarflab 3, so after searching for suppliers i came across Pics... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z teleskopami
  2. Sklep z lornetkami
  3. Sklep z akcesoriami do telefonów komórkowych
  4. Sklep z akcesoriami komputerowymi
  5. Sklep RTV
  6. Zakład fotograficzny

Napisane przez firmę

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

848 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(848)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Ordered

Ordered, deliver on time, quality product what else could a potential customer require.

Excellent service, very much appreciated.

22 października 2025
Oceniono na 5 z 5

as expected

from delivery to the product it was as to be as expected:- what more do you want.

26 września 2025
Oceniono na 3 z 5

A couple of thoughts

My product was delivered promptly. Unfortunately it does not meet the stated specifications.

26 sierpnia 2025
Logo PicStop

Odpowiedź od PicStop

The specifications are supplied to us by Celestron, the manufacturer of the product. We emailed you to ask for more details on your complaint, you 'read the email' but decided not to reply, therefore we've not been able to help.

Oceniono na 5 z 5

Excellent stock and timescale

This retailer was able to send us a large order of a relatively rare microscope smartphone adapter unit which we required at very short notice - very few other places I checked at had more than 2 units held in stock. Couldn't be happier with their service.

27 sierpnia 2025
Oceniono na 1 z 5

Returning the item

I would strongly advise caution when buying from PicStop.co.uk I recently purchased a telescope, only to discover after using it twice that it was a 15-year-old model with no internet connection to update the handset. I emailed to ask about returning it, and the response I received was honestly shocking. I was told they “don’t do returns on a trial basis lol.” Yes, that was the actual wording.

How exactly are customers supposed to know whether they like or even can use a product until they’ve tried it? This dismissive attitude towards genuine customer concerns is completely unacceptable. I feel misled into buying an outdated product and then laughed off when trying to resolve the situation.

I will be raising this matter with the trades union and would urge anyone thinking of ordering from PicStop to reconsider. The lack of proper returns policy, coupled with the unprofessional response, speaks volumes about how they treat their customers.

25 sierpnia 2025
Opinia niezależna
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Odpowiedź od PicStop

Hello Frank Husky / Darren Delves

The telescope you purchased was based on a design originally developed in the 1970's, something you can easily determine with a quick search, many telescope designs haven't changed for years.

The model you bought doesn't have a direct internet connection (we don't state that it does), the handset needs to be updated via a computer, as stated in the user manual.

You were not mislead into buying an outdated product, this is a current and popular 'Celestron' model, still listed on the brand's website.

All the specifications and product details available to us from Celestron were listed on the web page you ordered from, along with links to multiple user reviews.

After having the product for a couple of weeks, letting us know that you had assembled and 'used' it multiple times, here's exactly what we stated:

"I am sure you can appreciate that we don't offer products on a trial or test basis to see if they are suitable."

You did not report any faults with the telescope.

The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop, as detailed in our terms, which you agreed to when making the purchase. Unfortunately, this does not extend to using the product for a while to see if you like it, had it 'not' been unboxed, set-up and used for a while it would have been eligible for return for a full refund.

Thank you.

Oceniono na 5 z 5

Excellent service

Easy to order. I received the memory card very shortly after ordering it exactly as advertised.
The product was in excellent condition and the price was amongst the best in the market. I would definitely return to your company for future orders.
Jenny

28 lipca 2025

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