Swift service, speedy delivery and constant updates about progress. Just be aware there are taxes and duties raised by Fedex if you live outside of the UK.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Delivery had missing items Issue was resolved and the missing items have now been delivered 😊 Prompt service once acknowledged complaint. Products great value for money and smell divine
Came home from a week away to the most gorgeous surprise from @Pecksniffs—two beautiful candles, sent in response to a little feedback I’d shared. I wasn’t expecting anything, let alone this fragran... Zobacz więcej
Reakcja na opinię
Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aro... Zobacz więcej
4,4
Doskonała
101 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautiful fragrance
Beautiful fragrance. Once I found it, the purchase and checkout were seamless. Correspondence continued until delivery. Reasonably priced. Thank you. Well done. Highly recommend.
2 stycznia 2026
Reported a faulty candle by email and…
Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aromas and fits beautifully in any room. The Grapefruit and Vetiver in black glass is classy and sophisticated! Great value for money too! Have now ordered several items; candles, diffusers and soap/lotion duos for myself, friends and family - future gifts!
12 stycznia 2026
Opinia niezależna
A company that cares!
After some confusion over my order, Pecksniffs were quickly on to the problem and resolved it promptly to my satisfaction.
Would highly recommend this company as they have great customer service!
15 stycznia 2026
Opinia niezależna
Took 2 weeks to arrive with no updates…
Took 2 weeks to arrive with no updates and when it did arrive, was smashed. Had to be so careful even opening as all the bottles were glass and in bits..
29 grudnia 2025
Odpowiedź od Pecksniff's
We were saddened to read this review, particularly as we were not given the opportunity to resolve the issue before it was posted. The matter was first brought to our attention by email approximately two hours prior to this review being submitted.
We are very sorry that your order arrived damaged, this is certainly not the standard we aim to provide.
Your order was placed on 29th December during our festive closure, which was clearly communicated on our website at the time of purchase, with dispatch resuming after 5th January. We do, however, fully understand how disappointing it is to receive a damaged parcel after the wait.
We have contacted you privately to offer either a refund or a replacement and are raising this issue with our courier to help prevent this from happening again.
Thank you for bringing this to our attention. We value your feedback and hope to resolve this matter promptly.
Good value
Well packed prompt delivery,had a small problem,which got resolved straight away,very good customer service.
2 stycznia 2026
Lovely products at a fabulous price
Lovely products at a fabulous price . Gifts for future
2 stycznia 2026
Great candles low prices
2 stycznia 2026
Odpowiedź od Pecksniff's
Thank you for your kind feedback. We’re pleased to hear that your order arrived promptly and was nicely packaged. We really appreciate you taking the time to leave a review and hope to see you again soon.
Lovely items
I recently placed a relatively large order from Pecksniff's. Unfortunately, on arrival, one item was damaged and two were missing. Excellent Customer Service sorted out a replacement and refund very promptly. I love all the products especially the Re-Covery room spray. I will be ordering again in the future
21 grudnia 2025
Opinia niezależna
Odpowiedź od Pecksniff's
Thank you so much for your thoughtful review. While we’re very sorry to hear that part of your order arrived damaged and incomplete, we’re pleased that our customer service team was able to resolve this quickly for you. It’s lovely to hear how much you’re enjoying the products especially the Re-Covery room spray! We truly appreciate your understanding and support, and we look forward to welcoming you back again in the future.
Peckersniff products are very good value
Peckersniff products are my friends and my favourites.
26 listopada 2025
Odpowiedź od Pecksniff's
Thank you for such a lovely comment. We’re delighted to hear that Pecksniff products are among your favourites that really means a lot to us. We truly appreciate your support and look forward to continuing to be part of your home.
Odpowiedź od Pecksniff's
Thank you for your kind review. We’re delighted to hear you loved the product and that it was delivered quickly. We really appreciate your support and hope to see you again soon.
one item was broken in my parcel
one item was broken in my parcel. I sent an email but haven't had any reply.
I have since had a reply from Pecksniffs & they have kindly sent me a replacement. Very good customer service.Thank you.
26 listopada 2025
Odpowiedź od Pecksniff's
Thank you for taking the time to update your review. We’re very sorry to hear that one item arrived broken, but we’re pleased we were able to resolve this for you by sending a replacement. Thank you for your patience and kind words about our customer service, they’re very much appreciated.
Premium Service with Pecksniff's.
Good service and gift arrived well packaged and quickly.
25 listopada 2025
Odpowiedź od Pecksniff's
Thank you for your lovely review. We’re pleased to hear that your gift arrived quickly and was well packaged. We really appreciate your support and hope to welcome you back again soon.
Unfortunate error
I bought five 3-wick candles and a gift set and it all went very well up to the point where I discovered you had not sent me the correct gift set.
2 grudnia 2025
Odpowiedź od Pecksniff's
Thank you for your feedback, and we’re very sorry for the initial error with the gift set. As soon as you contacted us, we arranged for the correct gift set to be sent out immediately. We’re pleased that the rest of your order arrived as expected and appreciate your understanding. Thank you for your support.
Refreshing room spray scents - amazing value!
I had an issue with one of the items - this was sorted immediately and to my complete satisfaction.
I love these room sprays - the scent is really refreshing and never overpowering. They seem to last a long time too which is a bonus.
20 listopada 2025
Opinia niezależna
Odpowiedź od Pecksniff's
Thank you so much for your lovely review. We’re delighted to hear how much you’re enjoying the room sprays and that you find the scents refreshing and long-lasting. We’re also pleased we were able to resolve the issue quickly and to your satisfaction. Your support is greatly appreciated, and we hope you continue to enjoy our products.
Very timely with arrival of my order
2 listopada 2025
Odpowiedź od Pecksniff's
Thank you for your review! We’re glad your order arrived promptly and appreciate you taking the time to share your experience. We look forward to serving you again soon.
this is my favorite perfume
well, this being my favorite perfume I’ve ever had they don’t sell it in the US so ordering straight from their site is so easy and it’s not as expensive as I thought. They’re very fast and easy to order. I love.
31 października 2025
Odpowiedź od Pecksniff's
Thank you so much for your wonderful review! We’re delighted to hear that this is your favorite perfume and that ordering from our site was easy and convenient. It’s great to know you’re enjoying it, and we truly appreciate your support.
Excellent service
Excellent service, excellent products and as ever, one very happy customer.
30 października 2025
Odpowiedź od Pecksniff's
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our products and service. Your support means a lot to us, and we look forward to serving you again soon.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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