Swift service, speedy delivery and constant updates about progress. Just be aware there are taxes and duties raised by Fedex if you live outside of the UK.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Delivery had missing items Issue was resolved and the missing items have now been delivered 😊 Prompt service once acknowledged complaint. Products great value for money and smell divine
Came home from a week away to the most gorgeous surprise from @Pecksniffs—two beautiful candles, sent in response to a little feedback I’d shared. I wasn’t expecting anything, let alone this fragran... Zobacz więcej
Reakcja na opinię
Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aro... Zobacz więcej
4,4
Doskonała
101 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
FABULOUSNESS, at the touch of a keypad
Ordered several sale items, at fabulous prices... & each and every one of them smell amazing, this company has provided me with many classically crafted perfumes over the years& never faultered on service or quality, if a gift is needed , I can rely on Pecksniffs to accommodate
25 lutego 2026
Ginger and patchouli oil
As a personal choice I brought the ginger and patchouli fragrance oil and it’s a superb aroma in fact people have stopped me and asked what I’ve got on so I told them what it is and where to buy it from.
From ordering through to delivery it was very quick with excellent service all around.
I would recommend family, friends and anyone that asks which I’ve done.
25 marca 2026
Wasted journey 1 hour 40 mins as was shut but website said open
My wife and mother in law travelled 1 hour 40 mins round trip to find you were closed! Your website said you were open.
When they were there another couple turned up and they said this was the third time they had visited and found you shut!
If you were involved in a near death experience I will accept that but what is your excuse? Really not happy.
This IS NOT a duplicate. You have done NOTHING to resolve this at all even though you say below you have!
Brandon factory shop. Website for Brandon shop on google and facebook both said it was open.
16 marca 2026
Opinia niezależna
Odpowiedź od Pecksniff's
Thank you for your review, Simon.
We believe this may be a duplicate review posted in error, as we have already responded to your original feedback.
We have also reached out to you directly by email to look into this further and to help resolve the situation.
Kind regards,
Pecksniffs Customer Services
No problems
26 lutego 2026
Odpowiedź od Pecksniff's
Thank you for the feedback Peter. Enjoy your products.
Odpowiedź od Pecksniff's
Thank you so much for your kind review!
We’re delighted to hear that you love your soaps and found the ordering process quick and easy. It’s great to know your order reached you in good time as well.
We really appreciate your support and hope you continue to enjoy our products.
Kind regards,
Pecksniffs Customer Services
Excellent Quality Products and Great Containers
Their products are of excellent quality, and the containers are well designed and artistically attractive. The items appear exactly as shown online.
28 lutego 2026
Odpowiedź od Pecksniff's
Thank you for your lovely review!
We’re so pleased to hear that you’re happy with the quality of our products and that the design of our containers stood out to you. It’s great to know everything met your expectations and matched what you saw online.
We really appreciate your feedback and hope we can make your next experience a 5-star one!
Kind regards,
Pecksniffs Customer Services
Arrived very safely to USA and my home
Arrived very safely to USA and my home, was extremely well packed and protected! Love the smell, texture of it, just wish shipping charges were cheaper….makes it harder to want to order more stuff! But products are great!
26 lutego 2026
Odpowiedź od Pecksniff's
Thank you for your kind review!
We’re so pleased to hear that your order arrived safely in the USA and that you were happy with the packaging, as well as the smell and texture of the products.
We completely understand your feedback regarding shipping costs, especially for international deliveries. We are continuously reviewing our shipping options; however, we are unfortunately charged significant rates by our courier partners, which does impact the final cost.
We truly appreciate your support and are delighted that you’re enjoying the products. We hope to welcome you back again soon!
Kind regards,
Pecksniffs Customer Services
Lovely products
Delivery once received was fine. Website had a glitch and didn’t take my delivery address but customer service handle problem well Thank you
25 lutego 2026
Odpowiedź od Pecksniff's
Thank you for your kind review!
We’re so pleased to hear that you’re enjoying the products and that your delivery arrived safely.
We’re sorry to hear about the issue with the website, but we’re glad our customer service team was able to resolve this for you quickly. Your feedback is really appreciated, and we’ll continue working to improve our online experience.
Thank you again for your support!
Kind regards,
Pecksniffs Customer Services
Fastest shipping on earth!
Fastest shipping on earth!! I love pecksniffs. Been using their handsoaps for years and loved the sandalwood and vanilla hand lotion. Great customer service too.
10 lutego 2026
Opinia niezależna
I still haven't received my order
I still haven't received my order. Now Fedex has asked for a translation of the invoice. Previously, they asked for a description of each item on the invoice, then they asked for the alcohol content percentage. This isn't even funny anymore. I really like your products, but I will never buy anything from your website again.
9 lutego 2026
Opinia niezależna
Odpowiedź od Pecksniff's
Thanks for your review, and sorry to hear about your experience. Unfortunately we don’t have control over couriers and processes, so once we have dispatched the order it is out of our control. We are always working to improve our service level, and are currently reviewing our international shipping. We hope you were able to resolve with FedEx, and that you will consider shopping with Pecksniff’s again.
Ordered some products I had not tried…
Ordered some products I had not tried before. Nothing wrong with them, but they did not WOW me the way the Bathe Soak always does.
25 stycznia 2026
Great price and arrived quickly very…
Great price and arrived quickly very carefully packaged.
28 stycznia 2026
Very good products
Very good products, especially the body oil - maybe some different scents would be nice.
Effecient service, packaging and communication.
Happy with everything I have bought.
27 stycznia 2026
Very fast delivery well packed…
Very fast delivery well packed excellent products great value
27 stycznia 2026
Fabulous products
Fabulous products, excellent customer service - SO much appreciated. Thank you
26 stycznia 2026
Absolutely love these products and have…
Absolutely love these products and have recently bought a wide range of bath foams, handwashes and candles for myself and as presents. Beautifully presented and well wrapped. Although I didn't have the greatest experience with the delivery company, I was at least able to get through and speak with someone and they were helpful when I did ring to complain, that aside the products are lovely.
25 stycznia 2026
I love this company
I love this company ! it makes a refreshing change to have good customer service. I received a gift of bath soak for my birthday and loved it so i decided. to order more . the parcel arrived the next day well packed and good courier service. unfortunately one of the bottles got damaged in transit. I contacted customer service and they promptly sent me a replacement. it arrived the next day. so i would not hesitate to recommend Peck Sniffs to anyone who wants good value, good quality products and the most excellent customer service.
28 stycznia 2026
Opinia niezależna
Beautiful candles
Beautiful candles, lovely scents and best of all they burn evenly!! I purchased Pecksniffs and Olivia Blake in many different fragrances all are gorgeous. My favourite however, is ginger flower and patchouli.
I won’t buy candles from anywhere else. I bought one for my sister at Christmas and she has already been online and treated herself to more.
They are the best by far.
31 grudnia 2025
Doświadczenie Trustpilot
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