PearlsOnly Recenzje 

93
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased AAA quality 16 inch freshwater pearl necklace from PearlsOnly. I'm very happy with the purchase, it arrived within one week of ordering in Australia. Love how it looks on me and makes all... Zobacz więcej

Oceniono na 5 z 5

J'ai été très surprise de constater la qualité des boucles d'oreilles achetées chez PearlsOnly. Ils sont exactement tel que montrées sur le site. Grande qualité, certificat qui accompagne l'achat.... Zobacz więcej

Oceniono na 5 z 5

After looking at lots of pendants in this price range, we decided to go with one from Pearl's Only, and I'm glad we did, it's a beautiful pendant, it was delivered in very good time really please... Zobacz więcej

Oceniono na 5 z 5

I recently received my 16in choker pearl necklace from PearlsOnly. From the ease of ordering, to the final delivery, I was completely satisfied. The quality of my pearls are incredible and I truly lov... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski
  2. Jubiler
  3. Producent biżuterii

Napisane przez firmę

About PearlsOnly PearlsOnly is a trusted online destination for high-quality pearl jewellery at exceptional value. We specialize in freshwater and Akoya pearl necklaces, earrings, bracelets, and rings, crafted for timeless elegance. By working directly with pearl producers, we offer genuine pearls without traditional retail markups—so you get luxury quality at a fair price. We stand behind every order with a 90-day free return and full refund guarantee. Elegant. Affordable. Risk-free. That’s the PearlsOnly promise


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

93 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(93)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great quality and value

I purchased AAA quality 16 inch freshwater pearl necklace from PearlsOnly. I'm very happy with the purchase, it arrived within one week of ordering in Australia. Love how it looks on me and makes all outfits look polished. The clasp is very secure and I received 2 free gifts with purchase. I will shop here again for my next piece of pearl jewellery.

13 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

J'ai été très surprise de constater la…

J'ai été très surprise de constater la qualité des boucles d'oreilles achetées chez PearlsOnly. Ils sont exactement tel que montrées sur le site. Grande qualité, certificat qui accompagne l'achat. Je les recommande. Je les porte presqu'à tous les jours depuis que je les ai reçues. Le service est impeccable. L'emballage est très bien afin de protéger les bijoux.

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

PearlsOnly is the best.

I recently received my 16in choker pearl necklace from PearlsOnly. From the ease of ordering, to the final delivery, I was completely satisfied. The quality of my pearls are incredible and I truly love them. I will recommend PearlsOnly to all my friends and I will definitely be a return customer. Oh yeah, the price is great too.

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Stunning and Classic

The item I purchased was stunning and it arrived well packaged, documented and as described. I would highly recommend them and their products. I will be back for any of my future purchases.

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Over the past few years

Over the past few years, I’ve had the pleasure of making several purchases from Perles Only… and each time, it’s been a delight.
Beautiful quality jewelry, an excellent price-quality balance, and above all, a refined sense of style — elegant, timeless, never overdone, always just right.
I’ve given pearls to celebrate meaningful moments:
for my mother’s 80th birthday
 and to my daughters-in-law
 to mark the birth of my grandchildren, as a soft and symbolic keepsake
And of course… I’ve treated myself too.
What I especially appreciate is knowing these products come from here — from Canada. Supporting local while enjoying such beautiful quality makes it even more special.

1 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Great looking bracelet

Easy and convenient to purchase with detailed descriptions of the various types and quality of the black pearl bracelet we purchased.
It arrived with a beautiful pouch as well although I haven't wanted to take it off yet!!
Great fit and looks.

12 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Akoya Loose Pearls for Wedding Jewelry

I was looking for a set of Akoya loose pearls for a wedding necklace and earrings I was making for a bride. I asked for specific quality, sizes and color. What I received was exactly what I hoped for and the bride couldn't have been happier with the finished product. (Whew!)

13 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

The necklace we selected was beautiful

The necklace we selected was beautiful. It arrived wrapped and looked perfect. The chain was of good quality and the design was exactly as the picture online. I would definitely recommend this company to others and will shop again.

6 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Very Happy.. A beautiful Pendant

After looking at lots of pendants in this price range, we decided to go with one from Pearl's Only, and I'm glad we did, it's a beautiful pendant, it was delivered in very good time really pleased, and I think my friend will love her birthday present.
I would definitely recommend Pearl's Only and I would definitely use Pearl's Only to buy a special gift.

11 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

2nd Chance

My original review of this company was 1 star but one of the Customer Service Specialist got back to be and apologised for the bad service and lack of communication. I was offered £45 refund.
The pearls are nice - the gift box could be better . more square rather than long rectangle.

27 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Alles perfekt gelöst

Update:
Der Customer Service hat sich gemeldet und das Problem sensationell schnell und perfekt gelöst.
Wirklich sehr tolle Lösung.
Der Ring ist absolut perfekt.
Danke!

Endlose Lieferzeit.
Wenig bis kein Support.
Mühsam

28 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

This review is about my second purchase…

This review is about my second purchase from PearlsOnly, where I purchased two pearl bracelets, white and black (to match black pearl necklace as first purchase), together with a black pearl ring. I was very please with the quality of the pearls, the uniform roundness of pearls and overall quality. The gifts I selected were matching earrings which complete my set. Very pleased with purchases and will buy again.

6 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered these 2 weeks ago

Ordered these 2 weeks ago
needed for my daughter's wedding emailed and called them !!!!!!!! nothing I am still waiting for them. Going into the third week

24 marca 2026
Opinia niezależna
Logo PearlsOnly

Odpowiedź od PearlsOnly

Hi Mrs. Brown,

We’re truly sorry to hear how stressful this situation has been, especially with your daughter’s wedding coming up — we completely understand how important the timing is.

Your order was shipped on March 31 via Australia Post (tracking: 8QS0015484) from Queensland to Tasmania. Unfortunately, it appears the parcel has not received any tracking updates since dispatch, which is highly unusual. We are currently following up directly with Australia Post to locate the shipment as a priority.

Please rest assured — we are a legitimate company and will make this right for you. If the parcel cannot be located promptly, we will arrange an immediate replacement or full refund, depending on your preference.

We have also reached out to you directly to resolve this as quickly as possible, and we would really appreciate the opportunity to assist you.

Thank you for your patience, and again, we sincerely apologize for the inconvenience caused during such an important time.

Kind regards,
Donna Lewis
Customer Care Specialist
PearlsOnly

Oceniono na 1 z 5

DO NOT BUY

DO NOT BUY from them,

I bought from them and had so many issues with them, in no particular order;

- completely asymmetrical pearls (like it was put together by a child)
- poor colour/hue of the pearls
- poor customer service
- delayed delivery, with no updates and poor service when chasing down delivery
- tried to charge a return fee despite saying free returns as they claimed it was a restocking fee (not legal in the UK in any case)
- really rude customer service and complaints procedure and they told me to get lost after me trying to get a full refund from them

and to be clear, i didn't purchase the cheapest ones, I paid for one of the most expensive sets on the website as it was a present for a 30th birthday

1 grudnia 2025
Opinia niezależna
Logo PearlsOnly

Odpowiedź od PearlsOnly

Dear DS,

We’re very sorry to hear this, however the experience described does not match our policies or service standards at PearlsOnly.co.uk.

All UK orders are shipped via Royal Mail 1st Class Signed For, we do not charge any restocking fees, and we offer a 90-day free return with full refund—no questions asked. Our customer service team is also trained to provide respectful and professional support at all times.

There are unfortunately unauthorized third-party sites misusing our brand, so we’d like to confirm where the purchase was made.

Could you please share your order details so we can investigate and assist you properly?

Kind regards,

Donna Lewis
Customer Care Specialist
PearlsOnly

Oceniono na 1 z 5

ATTENZIONE NON COMPRARE

Ho acquistato sul sito pearlonly.it, non lo farò mai più! Ti fanno credere che la sede è a Venezia invece la merce parte dall Irlanda, dal 16/12/25 ad oggi 6/1/26 sono ancora in attesa del mio ordine, il pacco è rimasto settimane fermo all'estero e poi ancora fermo 10 gg in italia chissà dove visto che il tracciamento che mi hanno dato è FASULLO e non porta a nulla. Chissà cosa arriverà poi visti questi presupposti. Sono passati 22 giorni ed ancora niente,
ASSURDO! NON COMPRATE

16 grudnia 2025
Opinia niezależna
Logo PearlsOnly

Odpowiedź od PearlsOnly

Dear Fabrizio,

We are deeply sorry for what happened to you. We have escalated this issue to the relevant department to help prevent similar situations in the future and to ensure the courier service meets the standard expected for the PearlsOnly shopping experience. We truly appreciate you taking the time to share your feedback.

Yours Sincerely,
PearlsOnly Team

Oceniono na 1 z 5

Ordered 12/12/25 still not even with courier 23/12

Ordered 12/12/25, notification from Parcelforce that they are expecting the item for next day delivery on 16/12. Still no sign on 23/12. As others have said - seem to pretend to be local with fast delivery, but just dropship from China. No communication, 24/7 online chat never on, phone unanswered, Don't waste your time, try a genuine company instead. No idea what the pearls are like as have never received any. Definitely do not recommend at all.

23 grudnia 2025
Opinia niezależna
Logo PearlsOnly

Odpowiedź od PearlsOnly

Dear Glyn,

I’m very sorry to hear this—especially that your order didn’t arrive in time. I understand how frustrating that must have been.

Delays can occasionally happen during the busy December period, but you should have received clearer updates and been able to reach us more easily. We’re taking this feedback seriously.

I’d really like to look into your order and help resolve this for you. Could you please share your order number with me?

Thank you for bringing this to our attention.

Kind regards,

Donna Lewis
Customer Care Specialist
PearlsOnly

Oceniono na 5 z 5

Beautiful, quality Pearls

Ordering was quick and easy. There was a delay in delivery, however, the waiting was certainly worth it. I purchased the double strand pearl choker AA quality. Some of the pearls are more oval than round but I like this about the choker, it adds a certain quirkiness. If I had purchased the AAAA, no doubt the pearls would have all been round and considerably more expensive. Since I like to wear my pearls most days, I find the the AA choker both beautiful and suitable for my needs. The pearls came well packaged. I'm very happy with my purchase and would certainly use this company again.

10 grudnia 2025
Opinia niezależna

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