PawSquad Recenzje 438

Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Zobacz więcej

Oceniono na 5 z 5

I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning... Zobacz więcej

Oceniono na 1 z 5

Utterly hopeless. Chat function would not let me reply. Booked an audio appointment… immediately cut off 3 times when connected. Will be terminating my Admiral pet insurance after this experience. Off... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Zobacz więcej

Informacje dotyczące firmy

  1. Weterynarz
  2. Pogotowie weterynaryjne

Napisane przez firmę

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

438 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

PawSquad Provided 5 Star Service

I was feeling extremely anxious when my toy poodle experienced distressing problems pooing after being spayed. The online vet, Elizabeth, calmed me down and took time to go through lots of health checks before giving me great advice. Bonnie was back to normal in no time and I’m so impressed with PawSquad 🐾

28 września 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommended!

We have a complementary subscription through our regular vet's care plan. Our cat got sick on a Sunday and we didn't know whether we should be driving to emergency out-of-hours hospital. We got a video-consultation within minutes and the vet was very thorough. She watched for heart-beat/breathing and with her guidance we tested for hydration of skin and gums. Ultimately she helped us decide to wait till the morning and go to our regular vet. Our cat's condition improved over-night and we took him to see the vet on the Monday.

I got the sense that the online vet was thorough and would air on the side of caution. If our cat's condition has worsened then we would have taken him to the hospital but her judgment call was sound and the video call probably saved us several hundred pounds.

I think PawSquad is an absolute asset and perfect for those times when you might not know what to do - incredibly reassuring and helpful.

7 września 2025
Opinia niezależna
Oceniono na 5 z 5

Friendly & knowledgeable on line pet advice

Contacted pawsquad via on line chat, as it was 5am & my partner was sleeping. Vet I chatted with, was patient, friendly, knowledgeable and very easy to deal with.
Also received an after chat report as well as a follow up email asking if my pet was ok and not to hesitate getting in back in contact, thought this was a really nice touch.
Wouldn’t hesitate to recommend or contact pawsquad again

12 września 2025
Opinia niezależna
Oceniono na 5 z 5

An excellent service!

Excellent service. I have Pawsquad as part of my pet insurance and it always makes me feel at ease knowing there is a vet I can speak to at any time if needed. The responses are always clear, informative and reassuring. I would 100% recommend.

4 września 2025
Opinia niezależna
Oceniono na 1 z 5

My dog was in her first season three weeks in

My dog was in her first season three weeks in And wasn't eating and quite poorly. applied on line and paid the 24 pounds to speak to a vet . never happened waited all day . I emailed them with no reply as yet . appalling service last time l ever have any contact with them. Absolutely appalling service

25 sierpnia 2025
Opinia niezależna
Logo PawSquad

Odpowiedź od PawSquad

Hi, I am sorry to learn you are unhappy with our service. As it was a Bank Holiday yesterday our customer service team were not open. They are here today and I am sure they will get to your email ASAP.

Oceniono na 5 z 5

Don’t normally leave reviews but I…

Don’t normally leave reviews but I think credit where credit is due. Blue was sick while on holiday in wales. She has a local vet here as well but obviously she got ill on a bank holiday, Murphy’s law. Anyway I was in the process of calling the vets emergency contact and found this service. Some illness are obviously emergency but this service fills the gap of is it isn’t it. I was in contact thought the full day and night they were excellent and reassuring via chat app. They monitored blue all day asking for videos and updates every couple of hours. Excellent service will definitely if needed use again in first instance, even at home

24 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Immediate response by vet

Immediate response by vet. I requested a video call which is what I got straight away. My dog had a puncture wound from a tic and we were in a remote part of Wales on holiday. The vet was calming and immediately put me at ease, telling me how to proceed. I rang again the following day and had a different vet but same high standard of care. I am extremely impressed with PawSquad.

17 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Good advice

Good advice, seen quickly no matter what time of night. I’ve found the feedback very helpful.

21 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Waste of money

Would not recommend to anyone. They took money first, even though they ask to describe the issue before you get in contact with the vet. If they would review this before, they could let people know, that they are not able to advise. But no. They take the money first to say, we can't help you, go to the vet. I feel that money was taken out of my pocket for no service provided. Very disappointed!!!!!

5 sierpnia 2025
Opinia niezależna
Logo PawSquad

Odpowiedź od PawSquad

Hi I am sorry to learn you are disappointed with the service, we do state on the screen before you pay that we can't offer prescriptions. If you wish to contact us on welcome@pawsquad.com with your email address and details, we would happily look at refund for you.

Oceniono na 5 z 5

Excellent service

Excellent service! The is included in my pet health club membership and it provides so much peace of mind knowing that I can call a vet any time of the day. Tonight, my dog was throwing up and I was concerned, 60 seconds in the waiting room and I was out through to a lovely vet who checked my dog over and gave me advice. They also had me call back later to check on my dog. Excellent service and saved me the cost of an out of hours vet visit!

4 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

We had an emergency with our dog on a…

We had an emergency with our dog on a Sunday afternoon when she became lame, and so used the 24 hour speak to a vet service.
Using the app we entered our dogs details and nature of the injury. Uploaded a photo and then hit the call button. We were second in the queue and were put through in less than 5mins. The vet was very caring, considerate and knowledgeable. She calmed our fears and gave us information on how to treat our dog.

27 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Doctor just refused to help and started…

Doctor just refused to help and started to search for nearby clinics. He found nothing then finished call. I paid 28 eur for that.

29 lipca 2025
Opinia niezależna
Logo PawSquad

Odpowiedź od PawSquad

Hi, I am sorry to learn you were unhappy with our services, I can see that as you were calling from outside the UK, the vet tried to help you find a specialist that deals with exotics in Cyprus as she recommended an urgent visit, based on the information given. There was also a refund given straight after the call.

Oceniono na 2 z 5

Potentially waste of time and effort.

It takes your money then had to wait about 20 mins to speak to someone, wished I just took my dog to the emergency vets as when I did get through, I was not offered any reasons or reassurance and just told to go to the vets!

Complete waste of time, money and energy. I would not use them again.

26 lipca 2025
Opinia niezależna
Logo PawSquad

Odpowiedź od PawSquad

Hi, I am sorry to learn you were unhappy with our services, if you would could email welcome@pawsquad.com with all your information we can look into that for you

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