I have ordered from this company a few times, they never disappoint. My most recent purchases were for my Auntie and Uncle's 40th Wedding Anniversary. I had some beautiful banners made with photos tha... Zobacz więcej
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Fantastic customer service, super helpful and friendly. Unbeatable prices for great products. Quick delivery and the option if local to collect. Highly recommend buying from partypacks!
Their website is horrendously misleading - on what planet is a tablecloth made of slippery flag material. We'll be lucky if all our food doesn't slip off the table, just like this stupid "tablecloth"... Zobacz więcej
Do not use this company. Quality no where near as good as it looks online. Also they sent the stickers for my son’s party bags with a grammatical error and refused to correct it - said I needed to pl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
In 2026, Party Packs proudly celebrated 40 years in business. We are one of the UK's leading online party and celebration suppliers. Our passion is for helping people celebrate life's special moments.
Dane kontaktowe
28 Lodge Hill Industrial Estate, BA5 1EY, Westbury-sub-Mendip, Zjednoczone Królestwo
- 01749 872080
- customerservice@partypacks.co.uk
- www.partypacks.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Party Parks Perfect Everytime
Party Packs is always my go to whenever I need party items. They have a wonderful range of products, the prices are very reasonable and my orders are always delivered quickly.
Great experience with Party Packs
Great experience with Party Packs. They were really helpful when i put the wrong address on my order and updated it very quickly which was hugely appreciated. Would definitely buy from them again!
Prompt and helpful
I wanted to make an order on a short notice. Staff was very helpful in putting it through over phone. Upon my request dispatched the same day. I received order the next day. Couldn't have been any better. Thank you.
What a great experience!
First time I've used them, can't fault a thing...had a query, got through to Customer Services really quickly and the email follow-up was excellent!
My order arrived promptly, and the products are great. They get my vote :)
Super service
There is a great choice of party accessories on their website. It was easy to place an order. We received excellent service. Prompt delivery of our order and everything had been carefully packaged and the contents had been double checked for accuracy. I would highly recommend this company.
Good service and ordering experience - multiple orders
Have placed multiple orders with this company now in the past few weeks. I was a bit worried based on some poor reviews but out of multiple party websites I've ordered from in that period, this company is by far the best. I've had no issues with any of my orders, which is more than I can say about some of the other companies. Would happily order from this company again.
Harassing marketing stunts
Went to see the shipping details for an item i was thinking about getting via their site.
Didn't sign up to anything
Put my email in incase i purchased the item
Changed my mind and didn't order
Now i get marketing emails that i have to exert energy to unsubscribe from.
Yet I Don't remember subscribing or making an account!!!
Sick of these people
Fabulous Service
I was absolutely delighted with my order. . It was all packed well and excellent quality. This will make my parents happy on their golden wedding. Will definitely be ordering again!
Excellent place to buy party items
Excellent place to buy party items. Everything was perfect and it was delivered within 2 days! Will definitely use again 😄
Somebody stole my parcel that was left…
Somebody stole my parcel that was left on doorstep for my daughters birthday, Justine was amazing went out of her way to send me a replacement for next day
Ever so grateful
Love the company
Really really disappointed with them.
Really really disappointed with them.
Just got a party box for my little girl worth over £70….be aware, everything, and I mean EVERYTHING is self assembly so that means that they sell you cheap stuff that could be bought elsewhere much cheaper and then, they send (really cheap again) print out stickers and you do have to stick everything yourselves….extremely disappointed with them, will not buy from them again and will try to warn as many people as possible.
Rang customer service and said: I’m sorry YOU got it wrong….🤷♀️🤦♀️ Excellent passive-aggressive response….!
My purchase could have been at least 50% cheaper if not more if I wanted cheap bad quality stuff that is all over eBay, I just wanted something special and didn’t get it… stay away from them 👎
Never again Party Packs….
Fantastic company
Fantastic company. I had an issue with an order I put in and they contacted me to discuss my order and the company went out of their way to ensure it was dispatched to arrive in time for my event. Great products at reasonable prices. Can't fault them.
Nothing but praise
Nothing but praise! I received an item from the company that was damaged, I emailed the company and received a response 10 minutes later.
They dealt with this issue straight away and I received a replacement the following morning! Excellent customer service which is hard to find with big companies these days. Thank you.
Great Customer Service
I called quite late for a request (Pinata for son's b'day) and they were very friendly and helpful. Despite the New year period, the pinata was dispatched next working day and arrived the day after, super quick for standard delivery. Excellent experience with this company and will definitely use again
Ordered a hawain necklace for my car…
Ordered a hawain necklace for my car took them canceled my order sayin they never received a payment absolute joke
When a seller on eBay let me down
When a seller on eBay let me down, Party Packs was the only site I could find last minute that had what we wanted in stock and who were offering express delivery. Ordered on the Tuesday, item was dispatched same day and arrived on the Wednesday. Absolutely no complaints with the service I received and product was exactly as described.
5 stars!
5 stars!! I was very sceptical about ordering after some negative reviews, however my sons birthday decorations arrived today after only ordering Monday! The items were even personalised too, the quality of them is fab and this is definitely my new go-to party shop! Thanks guys my son will be made up when he sees them!
My order took 11 days to arrive and…
My order took 11 days to arrive and missed my party which meant I was running around on the morning of, trying to find replacements. When the package arrived and I noticed that my road name was missing from the address label which caused the delay. When I contacted CS there was little in the way of an apology and I was told that I could return the order at my own cost and the original shipping fee would not be refunded! Terrible service. Tried to support an independent but just wish I went straight to a big retailer.
Delivery came and did not follow…
Delivery came and did not follow instructions to leave with neighbour or safe place because party packs use a third party to order life size photos and did not give me the delivery details so delivery decided to return my order. I called party packs to find another way but no one could help. I had to hunt my parcel down myself after several tries and thanks to God’s angels, I got my parcel from depo before it got returned. This was after party packs said there was nothing they can do.
Never received items
Never received my items it's been nearly 3 weeks since my order was placed and nothing . I don't even need the order now as event has passed.
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