Panache Cruises Recenzje 

3555
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Zobacz więcej

Oceniono na 5 z 5

Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the pa... Zobacz więcej

Oceniono na 5 z 5

Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Zobacz więcej

Oceniono na 5 z 5

We came across Panache Cruises while considering booking via an Agency rather than Cruise Liner directly. My call was promptly returned by Cruise Connoisseur Dean Michaelides. We were offered a very... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja podróży
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  3. Biuro organizujące wycieczki statkiem

Napisane przez firmę

Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 37% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3555)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1189

Napisz recenzję
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Oceniono na 5 z 5

Highly recommended!

Panache have proven to be excellent on all our bookings with them. They listen and understand what we are looking for, and have given great advice. Our cruises have been tailored to our precise requirements.
Excellent communication and competitive pricing throughout.

11 września 2026
Oceniono na 5 z 5

My first cruise

My first cruise and Nicola and Panache couldn't have been more helpful and patient. Nicola was very knowledgeable and patiently and expertly guided me every step of the way. Thank you Nicola, and Panache.

1 września 2026
Opinia niezależna
Oceniono na 1 z 5

Sadly my experience was far from good…

Sadly my experience was far from good for our holiday taken this May. Panache were given a £4000+ discount from Windstar of which none was passed on to us even though we had booked 2.5yrs ago. Not even given the 5% due as our 2nd cruise with Windstar. Even though quote was given 2.5yrs ago constantly asked for more money. We had to save very hard for this once in a lifetime cruise but that didn't seem to matter. The Sales Manager did not even have the courtesy to speak with me on the telephone, only by email. He even said that normally they would make more profit from us! Absolutely disgusted. Could not cancel the holiday as still would have lost our £2000+ deposit. We do not have pots of money to dip into, those who do maybe don't notice these things. To make it worse, we tried to book a holiday with Windstar this year, forced to go through Panache and then to find they tried to charge us thousands more again. Appreciate tour operators have to make money but this amount is obscene.

9 maja 2026
Opinia niezależna
Oceniono na 4 z 5

Lisa made the whole experience a good…

Lisa made the whole experience a good one. No pressure. Very cheerful and helpful. Friendly and knowledgeable. Efficiently found us the right cruise. Now looking forward to our cruise. Service was above expectations.

4 września 2026
Opinia niezależna
Oceniono na 5 z 5

Helen Fensom our cruise consultant went…

Helen Fensom our cruise consultant went above and beyond to find exactly the river cruise we wanted and at a very competitive price. As we needed 2 single occupancy suites, I don’t think it was too easy. Very professional and approachable. Thank you

3 września 2026
Opinia niezależna
Oceniono na 2 z 5

Booked a cruise months ago

Booked a cruise months ago. We are now on our 3rd "cruise specialist " and getting no support. If Azamara had not contacted us directly we may have lost out on airport transfers. No one from Panache contacted us nor forwarded the emails.

7 września 2026
Opinia niezależna
Oceniono na 5 z 5

Jacob was our first point of contact…

Jacob was our first point of contact with Panache cruises and from that initial email to finally booking our 1st Crystal cruise he was extremely helpful, friendly and very enthusiastic. Passing on heaps of knowledge that was both informative and backed up by several calls he made to the cruiseline on our behalf.
He managed to apply several cruise line offeres and extra perks to our booking which we wouldn't have received had we just booked direct with the cruiseline. Going forward, I will happily put my faith in Jacod to find us the best cruise package as we continue to explore the more luxury lines. Thanks again Jacob.

4 września 2026
Opinia niezależna
Oceniono na 5 z 5

Prompt and efficient service

Prompt and efficient service. Our agent was called Lisa Buckley and she was excellent. She listened carefully and provided exactly the information we required. Although this was our first contact with Panache Cruises it will certainly not be the last. Highly recommended.

7 września 2026
Oceniono na 5 z 5

Excellent Customer Service .

Louise ,our cruise consultant ,went above and beyond to complete our booking . She made the process incredibly easy and stress free and managed to secure us a very good price.
Her knowledge of our cruise line was exceptional, and she was extremely helpful, professional and attentive throughout. It was clear that she genuinely wanted to make sure everything was right for us.We couldn't have asked for a better service and would have no hesitation recommending Louise to anyone looking to book a cruise. Thankyou so much Louise

28 sierpnia 2026
Oceniono na 5 z 5

Dear Joanne, an amazing and excellent agent for Panache cruise

Dear Joanne, thank you for being so patient with me when enquiring about our cruise. Your knowledge and friendliness and Kelsey’s help booking us in. You kept me informed about my enquiries plus many questions on the phone and also clear emails. You’ve made the whole booking experience a very positive experience. Thank you on behalf of all of us. We will now look forward to a fab time next year!

4 września 2026

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