First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the pa... Zobacz więcej
Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Zobacz więcej
We came across Panache Cruises while considering booking via an Agency rather than Cruise Liner directly. My call was promptly returned by Cruise Connoisseur Dean Michaelides. We were offered a very... Zobacz więcej
Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Biuro organizujące wycieczki statkiem
Napisane przez firmę
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Dane kontaktowe
Strawberry Fields, PR7 1PS, Chorley, Zjednoczone Królestwo
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Highly recommended!
Panache have proven to be excellent on all our bookings with them. They listen and understand what we are looking for, and have given great advice. Our cruises have been tailored to our precise requirements.
Excellent communication and competitive pricing throughout.
First class Setvice
Excellent rapport with Joanne will definitely book for future cruises. Very competitive pricing.
Booked a Med cruise on Explora with…
Booked a Med cruise on Explora with Panache. Super Easy to book and very helpful Rep: Joe Hawkins
My first cruise
My first cruise and Nicola and Panache couldn't have been more helpful and patient. Nicola was very knowledgeable and patiently and expertly guided me every step of the way. Thank you Nicola, and Panache.
Extremely helpful
Extremely helpful, efficient and friendly service.
Highly recommended
Sadly my experience was far from good…
Sadly my experience was far from good for our holiday taken this May. Panache were given a £4000+ discount from Windstar of which none was passed on to us even though we had booked 2.5yrs ago. Not even given the 5% due as our 2nd cruise with Windstar. Even though quote was given 2.5yrs ago constantly asked for more money. We had to save very hard for this once in a lifetime cruise but that didn't seem to matter. The Sales Manager did not even have the courtesy to speak with me on the telephone, only by email. He even said that normally they would make more profit from us! Absolutely disgusted. Could not cancel the holiday as still would have lost our £2000+ deposit. We do not have pots of money to dip into, those who do maybe don't notice these things. To make it worse, we tried to book a holiday with Windstar this year, forced to go through Panache and then to find they tried to charge us thousands more again. Appreciate tour operators have to make money but this amount is obscene.
Lisa made the whole experience a good…
Lisa made the whole experience a good one. No pressure. Very cheerful and helpful. Friendly and knowledgeable. Efficiently found us the right cruise. Now looking forward to our cruise. Service was above expectations.
Helen Fensom our cruise consultant went…
Helen Fensom our cruise consultant went above and beyond to find exactly the river cruise we wanted and at a very competitive price. As we needed 2 single occupancy suites, I don’t think it was too easy. Very professional and approachable. Thank you
Once again quick attentive response to…
Once again quick attentive response to my booking needs. Jason understood what I wanted and completed arrangements straight away.
Booked a cruise months ago
Booked a cruise months ago. We are now on our 3rd "cruise specialist " and getting no support. If Azamara had not contacted us directly we may have lost out on airport transfers. No one from Panache contacted us nor forwarded the emails.
Jacob was our first point of contact…
Jacob was our first point of contact with Panache cruises and from that initial email to finally booking our 1st Crystal cruise he was extremely helpful, friendly and very enthusiastic. Passing on heaps of knowledge that was both informative and backed up by several calls he made to the cruiseline on our behalf.
He managed to apply several cruise line offeres and extra perks to our booking which we wouldn't have received had we just booked direct with the cruiseline. Going forward, I will happily put my faith in Jacod to find us the best cruise package as we continue to explore the more luxury lines. Thanks again Jacob.
Prompt and efficient service
Prompt and efficient service. Our agent was called Lisa Buckley and she was excellent. She listened carefully and provided exactly the information we required. Although this was our first contact with Panache Cruises it will certainly not be the last. Highly recommended.
Understood our requirements
Understood our requirements, and put together a package that suited us, and gave a very good price!
Excellent Customer Service .
Louise ,our cruise consultant ,went above and beyond to complete our booking . She made the process incredibly easy and stress free and managed to secure us a very good price.
Her knowledge of our cruise line was exceptional, and she was extremely helpful, professional and attentive throughout. It was clear that she genuinely wanted to make sure everything was right for us.We couldn't have asked for a better service and would have no hesitation recommending Louise to anyone looking to book a cruise. Thankyou so much Louise
Will use Panache again
Lisa was very patient and answered all my questions.
Definitely use Panache again
Will recommend to family and friends
Dear Joanne, an amazing and excellent agent for Panache cruise
Dear Joanne, thank you for being so patient with me when enquiring about our cruise. Your knowledge and friendliness and Kelsey’s help booking us in. You kept me informed about my enquiries plus many questions on the phone and also clear emails. You’ve made the whole booking experience a very positive experience. Thank you on behalf of all of us. We will now look forward to a fab time next year!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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