OVH.co.uk Recenzje 

343
•
Wynik TrustScore: 2 na 5

1,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

been with ovh 15 years and now forced to leave been with ovh 15 years, spent over £100,000 over the years, now i have to leave because i wanted to spend more money by ordering a new server a... Zobacz więcej

Oceniono na 1 z 5

Awful. Decided against my VPS within an hour contacted ticket support and they said they’d refund. No refund given so I opened a case on PayPal and they submitted information and PayPal decided in... Zobacz więcej

Oceniono na 5 z 5

We rented a VPS server from OVH. After a while, when we published our website, our visitors had some speed issues on connecting to our server. We made contact with OVH, and their skilled officer Adam... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I placed an order (111741502) for 40+ domain names as OVH was advertising an attractive registration fee of just £3.79 for .uk domains. Payment was promptly taken, but even after 8 days the order... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Hosting internetowy
  2. również w kategorii:
  3. Dostawca DNS
  4. Dostawca skrzynek email
  5. Przetwarzanie chmurowe

Informacje przekazane przez różne źródła zewnętrzne

Founded in 1999, OVH is a major player in the European cloud market, with 20 datacentres in Europe and North America, all connected via its very own 10 Tbps dark fibre network. OVH provides its 1 million worldwide customers with simple yet powerful products and services revolving around three areas: Web (Domains, Web Hosting, Exchange), Dedicated (Servers) and Cloud (Public and Private Cloud, VDI, VPS). OVH’s key philosophy is that technology must serve a business need and they continue to be strongly committed to respecting the individual, freedom and providing equal access to new technology.


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

343 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(343)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had a query and ADAM helped me with a…

Had a query and ADAM helped me with a detailed instruction for me to perform a task, worked successfully. very happy with the customer service received

1 maja 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hello Andy,

Thank you for your positive review. I'm very pleased that Adam was able to help you in an efficient and friendly manner. We aim to offer this level of satisfaction to all our customers.

Kind Regards,

Craig

OVH_UK

Oceniono na 5 z 5

Oliver helped me with a…

Oliver helped me with a software/network config issue that I was not sure about the other day as I was too busy to fix the problem and one of my own admins were not available at the time. So 5/5 stars from me. Thank you, Oliver.

--

Best regards,

Christopher Smith
HostXNow.com

27 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

First Class

I've been a customer with OVH for a little over a year and have not had any problems in that time. I needed to relocate a server from Sydney to the UK and, whilst there is no specific service available, was advised to create an new, one month, server in London, and migrate the system from Sydney. The existing contract would then be transferred to the new server.
This I did with the advice of Oliver who was very responsive and guided me through the process. Oliver's assistance was first class all through; this is the second time Oliver has provided me with support.
The service works and is good value.

23 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

I was charged 110 EUR after I stopped…

I was charged 110 EUR after I stopped using the service. Then they used force against me by escalating the situation to a debt collection agency. The situation was then passed on to a lawyer after I explained that I had stopped using the service. They refused and forced me to pay for a service I stopped using. It's literally the worst business I've ever worked with.

19 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

ControlPanel that does not work. Insloent support.

ControlPanel that does not work
Awfull support!!
You need to wait for a few days and then they won't/can't help.
While I was creating the account, they were redirecting me to their French site (for no reason). When I created account ono French version (just changed language), they sent me all contracts on french starting from the 2nd month...
After a few dates of waiting support told me to pay bill close account, create a new account on the English site, and do data transfer by myself. They were mute about constant redirecting to the French version of a site.
I'm not sure if that's legal.
I had no time for that. I did "FU mail, and abandon everything OVH related. Forever!

19 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Best Support

I have got answer for what i required to do so. I am very happy for all his support in terms of dedicated server thanks.

8 kwietnia 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi Edris,

I'm really glad we able to help you. If you need any more help with your dedicated server, don't hesitate to contact us.

Thank you!

Craig

OVH_UK

Oceniono na 5 z 5

Quick and effective support

Shoutout to Oliver for quick and knowledgeable support.

Been running a few small hobby services with OVH for the past 5 years. The price is low, yet the service is very good.
It is very rare that you need to contact support, but when you do response is quick and knowledgeable.

5 kwietnia 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi Chris,

Thanks for the nice words about Oliver and OVH. If you ever need further support from us, don't hesitate to get in touch.

Kind Regards,

Craig

OVH_UK

Oceniono na 5 z 5

OVH has been getting slow recently but…

OVH has been getting slow recently but in the past 30 days, its getting better. Thank you guys, specially Craig D who helped me with an order.

4 kwietnia 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi Siamak,

Thanks for the kind review. I'm glad I could help you. My team and I always do what they can to help as quickly as we can.

Kind Regards,

Craig

OVH_UK

Oceniono na 5 z 5

Adam <3

Adam is very fast and cool in answers. Average time was around 10 minutes (but there is less than 5 min answer). Over the 1.5 years on hosting it is amazing, really. Please relate all my services tickets to support with Adam :D

Adam <3

28 marca 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hello,

Thanks for your brilliant review about Adam. Adam and all of support team here in the UK go out of their way to offer a service that we can be proud of. While I can't guarantee Adam will answer all of your support tickets, I can guarantee that our whole UK support team will do what they can to help.

Thanks again,

Craig

OVH_UK

Oceniono na 5 z 5

yes Oliver is the best support on OVH…

yes Oliver is the best support on OVH support center, I calling to OVH for my server and fixed my issue very fast by Oliver, very thanks

20 marca 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hello Saeed,

Thank you for your kind words. We're proud of Oliver and the rest of our team here at OVH UK. We do what we can to offer excellent service to all of our customers.

If you need anything else, do not hesitate to contact us.

Kind Regards,

Craig

OVH_UK

Oceniono na 5 z 5

Excellent support

The best part about OVH is the support. I have spoken to Oliver (Ollie) on the phone many times and he is extremely knowledgeable and quite importantly he is very patient!

Thanks for your help - the best service and support out there

8 marca 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi William,

I'm delighted to read your kind review. I'll let Ollie know that you hold him in such high regard.

You're always welcome to call and chat to Ollie or the rest of the friendly support team.

Thanks you,

Craig

OVH_UK

Oceniono na 1 z 5

David from cloud hosting was rude and…

David from cloud hosting out of hours was rude and didn’t want to put me to his manager.

Call was recorded by me and will be published online today.

Avoid ovh.

Hi Craig, I just responded to you. Thanks

5 marca 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hello,

I sent you a message yesterday but have not recevied any replies yet. We take customer complaints very seriously so I would like to be able to investigate your case for you.

Please respond to me as soon as you can.

Kind Regards,

Craig

OVH_UK

Oceniono na 5 z 5

The time of the first response to the…

The time of the first response to the ticket was quite large, but in the end everything was decided quickly. Thanks to the Oliver N. support staff for the help.

5 marca 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi Sergey,

Thanks for your review. We aim to answer tickets as quickly as we possibly can. I'll let Oliver know that you're pleased with his assistance.

Kind Regards,

Craig

OVH_UK

Oceniono na 5 z 5

I've had excellent service ever since I…

I've had excellent service ever since I moved to OVH. I had a mini heart attack today because my service was suspended during a system transfer to a new box because it was just over the month paid. Thankfully support jumped on the case and are allowing me a little bit of extra time to transfer everything. Couldn't ask for better service! I would recommend OVH to anyone needing fully managed infrastructure.

4 marca 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi,

I'm really glad our support team was able to help you out with this situation. We do what we can to make your experience with us as great as possible.

If you need further help, please get in touch. We're here to help.

Craig

OVH_UK

Oceniono na 5 z 5

outstanding technical support

Had an issue using the load balancer so I contacted technical support by phone. The technician (Adam) was knowledgeable, helpful and clear; he helped me understand the load balancer configuration and when it became apparent that the package in my budget was too restrictive for my requirements, he gave me a wealth of advice on alternative solutions. Following Adam's advice, I was able to setup an alternative solution within budget which is totally suitable. Additionally, he went out of his way to give me unsolicited advice about security and resilience, none of which was driven by sales. I am extremely happy with the service when compared to my experience with Azure, I would definitely recommend to others and will consider provisioning more projects using OVH over Azure.

17 lutego 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi Stephen,

Thank you for your writing a great review of OVH UK. I will let Adam know that you find his advice helpful, I know he works hard to make sure he's well informed and able to provide the best possible experience to our customers. I'm sure he'll be delighted with your kind words.

If you need further assistance, do not hesitate to contact us.

Craig

OVH_UK

Oceniono na 5 z 5

OVH Public Cloud

I have ben using OVH public cloud for almost 3 years now. The service is cost competitive and the support is excellent (just pick up the phone and speak to knowledgeable support staff). The service itself performs well and has been completely reliable.

I have experienced a couple of technical issues and each time the friendly helpful support team has helped me to a satisfactory resolution.

8 lutego 2019
Opinia niezależna
Logo OVH.co.uk

Odpowiedź od OVH.co.uk

Hi Paul,

It's great to hear that our public cloud is working out so well for you. We do our best ensure that our services remain online and work well and in the event of any issues that our support team is there to help.

Thanks again for the kind words,

Craig

OVH_UK

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