Outdoorhobbies Recenzje 

322
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Outdoorhobbies went far and beyond with the online order I gave them. Gary kept in constant contact via email and I finally got my order delivered today. A very professional and company whose staff... Zobacz więcej

Oceniono na 5 z 5

When you call he listens speaks clear and easy to understand. He explains what you need to sell your crossbow on there site gives you the price.your crossbow stays listed until sold no extra charge. S... Zobacz więcej

Oceniono na 5 z 5

The advice over the phone from the first call was invaluable, Gary could have taken my money and not cared about afterwards, instead he gave great advice and was really helpful, steering me to a gre... Zobacz więcej

Oceniono na 5 z 5

Hi, Gary is such a nice guy to deal with, I must have ask him so many question, regarding my purchase, and he's so patient and helpful. He keep me informed on delivery details, and everything ar... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

322 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(322)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

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Oceniono na 5 z 5

Great

Good products, great prices and swift delivery. 5/5 will use again and recommend to others.

8 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

I recently purchased a Barnett raptor…

I recently purchased a Barnett raptor pro with the starter kit, and I must say what a wonderful service the team at outdoor hobbies gave me! brilliant after service with the many questions I had answered immediately, and an outstanding crossbow which I will have years of fun with, even my wife is thinking about getting a bow now! I highly recommend anyone who is interested in purchasing a bow to first check out Gary and his team at outdoor hobbies before considering anywhere else! cheers guys.
Matt Spence.

7 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

I used this site to sell my second hand crossbow. I found this to be the easiest way. The site is great and the service is very helpful.

31 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Sw review

Good company, good communication kept me informed throughout my packages delivery and also replaced a damaged package, no problems no chasing them around just straight up good customer service

29 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

I do not recommend shopping in this…

I do not recommend shopping in this store.
No contact with the client. Ignoring the client.
The item I bought in this store was damaged, the parcel was not properly secured, the trigger element was broken.
To the information sent to the store regarding the receipt of a damaged item - I DIDN'T GET ANY ANSWER.
With the problem of damage, I turned directly to the manufacturer, who luckily understood my situation and sent me a new part selflessly.
I had to pay for the shipping cost in person, moreover, I had to pay for the replacement and repair service for an item purchased in this store.

To sum up: in addition to the lack of interest in the customer, purchases in this store involve additional unplanned costs of repairing items purchased from them.

Oh her !!! What a quick response, it's a pity you didn't reply to my first e-mail so quickly.

21 grudnia 2020
Opinia niezależna
Logo Outdoorhobbies

Odpowiedź od Outdoorhobbies

Thank you for your review but we did not respond to your message instantly as you clearly stated that instead of reporting this to us strangely you went directly to the manufacturer for the spare part. This is unusual but if that is the way you wanted to solve this that is your decision. Your message was to inform us of what you had done and so was not designated an important message to respond to. We are currently in the middle of our busiest period of the year and dealing with thousands of messages yours would have been responded to we just had other customers who did need require help before you.

Response to Edit
If you had read the response to your review we stated that because you simply informed us of what you had done it did not seem we had to instantly respond to you over the thousand of other messages we receive.

Oceniono na 5 z 5

Fantastic Services_ Benjamin Airbow

Fantastic Services_
The staff and services from Outdoorhobbies, have been 1st class. I had lots of questions, which they answered over the phone. So much better to talk with someone and not rely on emails etc.
The Benjamin Airbow is brilliant. I had also ordered some other items, which I comply forgot about. But Outdoorhobbies kept their word and sent them in due course, without me having to reminding them. Sooooo much easier and better than amazon. I would recommend Outdoorhobbies to anyone.
Well done guys

8 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Jandao Chace Star to 2nd hand Excalibur

I bought a Jandao Chace Star 150 from Gary a couple of years ago and this year a pair of spare limbs for it, for the price things were good value and prompt delivery. I have been impressed by their pricing and the speed of response to queries, delivery etc. a couple of weeks ago I bought a second hand Excalibur Phoenix through their website and was again pleased by opportunity that this avenue fulfils in making this purchase possible.

22 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Ordered a Killer instinct Swat Xp from…

Ordered a Killer instinct Swat Xp from outdoor Hobbies and I am absolutely delighted with the service and communication I recieved from outdoor hobbies, killer instinct withheld the release of the crossbow till August but Gary at outdoor hobbies kept me updated on what was happening, he also offered me my money back till he had recieved the crossbow but there was no need, if your looking for any products for archery I highly recommend outdoor hobbies you can't go wrong, thank you Gary for a wonderful service and for keeping me updated, I will most definitely use your company for all my archery needs. Thanks again and please keep up the brilliant customer service 10/10.

15 października 2020
Opinia niezależna
Oceniono na 1 z 5

Avoid

Avoid , items not in stock , order cancelled now have wait days for refund when had YouTube video planned

28 sierpnia 2020
Opinia niezależna
Logo Outdoorhobbies

Odpowiedź od Outdoorhobbies

This customer ordered at 0:06 and was refunded at 09:46. Unfortunately this item was out of stock but the website had not been updated overnight. This is our issue but not worth an avoid review as soon as the stock error was detected a refund was issued. We will leave potential customers to judge us by our total feedback, errors are made that can't be helped but it is what you do about the error that really matters.

Oceniono na 5 z 5

Top notch business to sell bows

Was a great site to sell my crossbow. Simple to setup an advert, fair price and any questions were answered very fast.

Would recommend selling your bows with outdoorhobbies.

1 sierpnia 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent service, reliable shipping & quality products

Thank you "outdoorhobbies" for the excellent service, reliable shipping method, and high-quality product offering. The ordered product "Crossbow Archery Ratchet Bow Press" was shipped internationally to Kuwait in time. I received the product and used it to replace cables and string of my compound crossbow Centerpoint 370 XL Specialist 180 lbs draw weight. It worked perfectly with no issues. Very sturdy and high-quality product.

30 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent experience!

Really happy with the outdoor hobbies, especially my point of contact Gary. I was really amazed to get a response about an enquiry on Saturday evening (or Sunday - don't remember). And the communication with them has been super speedy through out the whole order thing. Happy about the solutions they proposed and got an excellent product from them. Top marks from me!

21 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Truly outstanding service and quality

Truly outstanding service and magnificent quality from Gary and the team at Outdoorhobbies. Despite viral pandemic, they were able to source and deliver the very latest kit from the U.S.A. I was kept full up to date with progress, too -- very highly recommended!

10 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Can’t fault them

Can’t fault Gary and Outdoor hobbies. Even in the middle of the pandemic I was kept up to speed on the progress of my order and they’ve been super helpful ever since.
Will definitely be using them for my next purchase.
Thanks guys

4 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service

I recently purchased a recurve crossbow from Outdoorhobbies, unfortunately, when it arrived it had a tiller issue.

I emailed customer services with a photo of the problem and got a quick response from Gary stating that he thought the limbs would need replacing.

He sent out a new set of limbs which were pretty straight forward to fit and resolved the issue immediately.

In my opinion, it’s only when things go wrong that you get a true indication of how a business treats its customers, after my experience with Outdoorhobbies I wouldn’t hesitate to use them again.

13 czerwca 2020
Opinia niezależna
Oceniono na 5 z 5

Top drawer service from Gary and the…

Top drawer service from Gary and the team,answered all my questions (of which there were many) when I ordered my Excalibur Assassin 400TD, and continue to provide support.
As for the bow itself,I spent several weeks researching which particular make,model and type to get.
Whilst compound bows seem great my preference was for 'Recurve' and Excalibur who've chosen to stay exclusively with this simpler design.
I also liked the 'Take Down' feature which allows the bow assembly to detach quickly and simply from the body of the crossbow,making transportation an absolute doddle.
Integral cocking/de-cocking is also simple and straightforward,although a point to note which isn't made clear in the instructions:
When de-cocking,you need to release the Full draw Latch under load,this 'HAS' to be done by applying pressure with the fitted cocking handle and then pressing the FDL to release at the same time.
Hold it tight since it'll want to run away with you and then crank anti-clockwise.
Also my personal preference for finish was the 'True Timber Strata' which required a special order from the US,so lead time was longer but worth it,

13 czerwca 2020
Opinia niezależna

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