Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Quality through and through. Bought a Revo 7 crossbow. Absolutely lovely bit of kit. The only problem was the safety pin broke. The team went above and beyond to fix the issue. Even when EK wante... Zobacz więcej

Oceniono na 5 z 5

I've ordered several items from Springfields, all very reasonably priced and delivered in good time. Their customer service has been absolutely top notch when needed. Thanks guys!

Reakcja na opinię

Oceniono na 1 z 5

Bough lazer dots and bipod for crossbows which said fits my ek blade and my r9 bipod wasnt even the correct shape and lazer dots broke first time i screwed them on cheap parts and will definetly not b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered an age restricted product at 14:10 (the website said order by 14:30 if next day delivery was required). Within 30 mins I received a SMS message with a link to verify my age. I submitted... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu

Napisane przez firmę

Bushcraft & Field Sports Equipment


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

360 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Quality through and through.

Quality through and through.
Bought a Revo 7 crossbow. Absolutely lovely bit of kit.
The only problem was the safety pin broke. The team went above and beyond to fix the issue.
Even when EK wanted me to replace just the part, Springfield sent me the whole body, and send the defective back, all FOC.
ABSOLUTELY 💯 BRILLIANT CREW. The team were amazing.
Cheers guys, that's why I have spent over a grand with them now. They deserve the business

1 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Bough lazer dots and bipod for…

Bough lazer dots and bipod for crossbows which said fits my ek blade and my r9 bipod wasnt even the correct shape and lazer dots broke first time i screwed them on cheap parts and will definetly not be using them again all in all poor service

18 marca 2026
Opinia niezależna
Logo Springfields

Odpowiedź od Springfields

Hey Kevin, for faulty items we offer a free returns service. Also we don't sell bipods for R9 crossbows on our website, feel free to reach out to support@springfields.co.uk and we can sort this out for you.

Oceniono na 5 z 5

I've ordered several items from…

I've ordered several items from Springfields, all very reasonably priced and delivered in good time. Their customer service has been absolutely top notch when needed.
Thanks guys!

26 marca 2026
Opinia niezależna
Logo Springfields

Odpowiedź od Springfields

Thanks Chris!

Oceniono na 1 z 5

Still Waiting: Out of Pocket

Order submitted. acknowledged and payment made. After what I thought was a long lead in a parcel arrived, signed for but upon opening it was the wrong item. I contacted by email and after another delay recieved advice on returning the item at their expense via Royal Mail. All done and item desptached but no acknowledgement of its return, or when the original item would be sent. Checked website/account and no record of these actions or return. Three emails sent but no receipt or contact. Now considering taking action as this is very poor service and the company have my payment but not supplied goods. Hugely unimpressed. Too slow, poor communication and having read reviews online would take them with a pinch of salt as there is a "whiff" of AI about some of them!

30 marca 2026
Opinia niezależna
Logo Springfields

Odpowiedź od Springfields

Hey There, I can confirm that your return has been received and we are awaiting stock of the replacement item, it should be with you this week. I can also confirm no AI were used in the writing of these reviews, just genuine feedback from real human customer service. We've sent you an email too!

Oceniono na 1 z 5

Untrustworthy company.

This company takes your money but never sends your items. I ordered something from this company and there wasn’t even an acknowledgment of my order. This is theft and will be reportered to trading standards.

20 marca 2026
Opinia niezależna
Logo Springfields

Odpowiedź od Springfields

Hey Stephen,
Your order is with the courier and is due for delivery today or tomorrow. If you email support@springfields.co.uk we'd be happy to give you your tracking number if you didn't receive it via email already.

Oceniono na 5 z 5

Absolutely brilliant company

Absolutely brilliant company asked for a call to check availability after a shockingly bad experience with Preppers UK ,Springfields are superb customer service an my product was delivered the very next day .Very very happy

15 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Couldn't care less company.

As a total novice to crossbows I decided to purchase one.
I struggled to string the bow up properly and left it in a bit of a mess.
I needed some advice so i emailed this company twice and they just ignored me which is frustrating.
They seem happy to take your money but should you run into any problems your completely on your own as they are not bothered.

7 lutego 2026
Opinia niezależna
Logo Springfields

Odpowiedź od Springfields

Hey Paul,
I can't see any emails from you, send an email to luke@springfields.co.uk

Oceniono na 5 z 5

Very fast and problem free

I ordered an age restricted product at 14:10 (the website said order by 14:30 if next day delivery was required).
Within 30 mins I received a SMS message with a link to verify my age. I submitted a selfie and a picture of my driving licence. Within 30 mins I received an email saying my age had been verified.
I had opted for express delivery. My package was delivered at 13:00 the next day.

The price was also very competitive. Cheaper than other sites selling the same kind of things.

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

First Rate Service All Round!!!

Springfields supplied a piece of kit, which was 30% cheaper than their nearest competitor.
I added additional associated parts to my order, which were again 30% cheaper than the nearest rival.

My order was dispatched that same day, and hand delivered to me 24 hours later.
My order was well packaged and fully complete.

My experience with Springfields was entirely problem free and I am very happy with their service.
A special shout out to Ginette!!!

I can highly recommend this company and I will definitely be returning to them.

Well done Springfields!!!
5★ all round.

8 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant Service

Fantastic bunch at Springfields, a very responsive customer service team who are more than happy to help. And even go above and beyond.

Springfields helped me source something I was trying to get hold of from one of their suppliers which was not available from any other retailer in the UK at all & they made it happen, pretty swiftly after a request.

Special shout out to Luke in customer service who kept me in the know at all times, very friendly & accommodating as well as organising the goods for me
(Absolute legend)

Once ordered. ID verification was very speedy with again, a super responsive department.
Delivery also very swift in the busy month of December.

Will 100% be using these guys again. Great service all around

17 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Kombat adventure bushcraft knife

I ordered a Kombat adventure bushcraft fixed blade knife on Friday 5 December and it was despatched promptly. I received it today (10 December) very well packaged and exactly as ordered.

I would have no hesitation in ordering from Springfields again.

5☆ service

10 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Bad customer service!

I had ordered a few times of Springfields with no problems. I made multiple purchases of them in the last 6 weeks. They told me that once my id ( birth certificate) was verified that they no longer would require verification. All was well I made some purchases. Then this week I decided to purchase a crossbow for myself for some backyard target practice. I was abruptly told that my verification was no longer sufficient. And that they did not want to sell me said crossbow. Even though Iv purchased 4 crossbows of Springfields over the last few weeks! All of a sudden I was unable to buy crossbows of them without a passport photo. The staff member who I was in contact with did not want to help in anyway. I even offered to send a video of myself with my birth certificate declaring that I’m nearly 50! But there was no flexibility whatsoever and they offered no alternative. Needless to say I will not be doing business with them again. So there loss my disappointment.

1 października 2025
Opinia niezależna
Oceniono na 3 z 5

No order received

Ordered two items previously,no issue,orderd this time nothing sent out,and no response to my emails,7 days later,was resolved eventually,would order again.

29 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent product/service

Very fast delivery, excellent product for a great price, was perfect for cutting down some overgrown bushes in my back garden, 10/10

21 czerwca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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