Quality through and through. Bought a Revo 7 crossbow. Absolutely lovely bit of kit. The only problem was the safety pin broke. The team went above and beyond to fix the issue. Even when EK wante... Zobacz więcej
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Zobacz, co mówią recenzenci
I've ordered several items from Springfields, all very reasonably priced and delivered in good time. Their customer service has been absolutely top notch when needed. Thanks guys!
Reakcja na opinię
Bough lazer dots and bipod for crossbows which said fits my ek blade and my r9 bipod wasnt even the correct shape and lazer dots broke first time i screwed them on cheap parts and will definetly not b... Zobacz więcej
Reakcja na opinię
I ordered an age restricted product at 14:10 (the website said order by 14:30 if next day delivery was required). Within 30 mins I received a SMS message with a link to verify my age. I submitted... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bushcraft & Field Sports Equipment
Dane kontaktowe
Zjednoczone Królestwo
- springfields.co.uk
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quality through and through.
Quality through and through.
Bought a Revo 7 crossbow. Absolutely lovely bit of kit.
The only problem was the safety pin broke. The team went above and beyond to fix the issue.
Even when EK wanted me to replace just the part, Springfield sent me the whole body, and send the defective back, all FOC.
ABSOLUTELY 💯 BRILLIANT CREW. The team were amazing.
Cheers guys, that's why I have spent over a grand with them now. They deserve the business
Bough lazer dots and bipod for…
Bough lazer dots and bipod for crossbows which said fits my ek blade and my r9 bipod wasnt even the correct shape and lazer dots broke first time i screwed them on cheap parts and will definetly not be using them again all in all poor service

Odpowiedź od Springfields
I've ordered several items from…
I've ordered several items from Springfields, all very reasonably priced and delivered in good time. Their customer service has been absolutely top notch when needed.
Thanks guys!

Odpowiedź od Springfields
Still Waiting: Out of Pocket
Order submitted. acknowledged and payment made. After what I thought was a long lead in a parcel arrived, signed for but upon opening it was the wrong item. I contacted by email and after another delay recieved advice on returning the item at their expense via Royal Mail. All done and item desptached but no acknowledgement of its return, or when the original item would be sent. Checked website/account and no record of these actions or return. Three emails sent but no receipt or contact. Now considering taking action as this is very poor service and the company have my payment but not supplied goods. Hugely unimpressed. Too slow, poor communication and having read reviews online would take them with a pinch of salt as there is a "whiff" of AI about some of them!

Odpowiedź od Springfields
Untrustworthy company.
This company takes your money but never sends your items. I ordered something from this company and there wasn’t even an acknowledgment of my order. This is theft and will be reportered to trading standards.

Odpowiedź od Springfields
Brilliant service, fast postage
Bought from Springfields multiple times and been great ,fast postage and real good prices
Absolutely brilliant company
Absolutely brilliant company asked for a call to check availability after a shockingly bad experience with Preppers UK ,Springfields are superb customer service an my product was delivered the very next day .Very very happy
Marvellous seller
Marvellous seller - Always fast , secure delivery of genuine items . Consistently reliable and responsive . Very positive experience , Many Thanks !
Couldn't care less company.
As a total novice to crossbows I decided to purchase one.
I struggled to string the bow up properly and left it in a bit of a mess.
I needed some advice so i emailed this company twice and they just ignored me which is frustrating.
They seem happy to take your money but should you run into any problems your completely on your own as they are not bothered.

Odpowiedź od Springfields
I purchased an old timer mariner pocket…
I purchased an old timer mariner pocket knife, it is very good quality, very well built, a good weight, would recommend.
Very fast and problem free
I ordered an age restricted product at 14:10 (the website said order by 14:30 if next day delivery was required).
Within 30 mins I received a SMS message with a link to verify my age. I submitted a selfie and a picture of my driving licence. Within 30 mins I received an email saying my age had been verified.
I had opted for express delivery. My package was delivered at 13:00 the next day.
The price was also very competitive. Cheaper than other sites selling the same kind of things.
First Rate Service All Round!!!
Springfields supplied a piece of kit, which was 30% cheaper than their nearest competitor.
I added additional associated parts to my order, which were again 30% cheaper than the nearest rival.
My order was dispatched that same day, and hand delivered to me 24 hours later.
My order was well packaged and fully complete.
My experience with Springfields was entirely problem free and I am very happy with their service.
A special shout out to Ginette!!!
I can highly recommend this company and I will definitely be returning to them.
Well done Springfields!!!
5★ all round.
Brilliant Service
Fantastic bunch at Springfields, a very responsive customer service team who are more than happy to help. And even go above and beyond.
Springfields helped me source something I was trying to get hold of from one of their suppliers which was not available from any other retailer in the UK at all & they made it happen, pretty swiftly after a request.
Special shout out to Luke in customer service who kept me in the know at all times, very friendly & accommodating as well as organising the goods for me
(Absolute legend)
Once ordered. ID verification was very speedy with again, a super responsive department.
Delivery also very swift in the busy month of December.
Will 100% be using these guys again. Great service all around
Kombat adventure bushcraft knife
I ordered a Kombat adventure bushcraft fixed blade knife on Friday 5 December and it was despatched promptly. I received it today (10 December) very well packaged and exactly as ordered.
I would have no hesitation in ordering from Springfields again.
5☆ service
Bad customer service!
I had ordered a few times of Springfields with no problems. I made multiple purchases of them in the last 6 weeks. They told me that once my id ( birth certificate) was verified that they no longer would require verification. All was well I made some purchases. Then this week I decided to purchase a crossbow for myself for some backyard target practice. I was abruptly told that my verification was no longer sufficient. And that they did not want to sell me said crossbow. Even though Iv purchased 4 crossbows of Springfields over the last few weeks! All of a sudden I was unable to buy crossbows of them without a passport photo. The staff member who I was in contact with did not want to help in anyway. I even offered to send a video of myself with my birth certificate declaring that I’m nearly 50! But there was no flexibility whatsoever and they offered no alternative. Needless to say I will not be doing business with them again. So there loss my disappointment.
I brought a little pen knife so I can…
I brought a little pen knife so I can cut my fruit up like apples so on it great and made well. Quick delivery.
Good store
Responsible folk and a pleasure to deal with. Would 100% recommend.
Order arrived in no time at all good…
Order arrived in no time at all good speedy service will be using them again once I loose or brake these many thanks
No order received
Ordered two items previously,no issue,orderd this time nothing sent out,and no response to my emails,7 days later,was resolved eventually,would order again.
Excellent product/service
Very fast delivery, excellent product for a great price, was perfect for cutting down some overgrown bushes in my back garden, 10/10
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