Outdoor Revolution Recenzje 

I phoned customer service and was put through to a guy called Chris. I was having problems with an airpump and Chris helped me on how to return it via amazon (where I bought it) advised me to order it again as it is such a good pump, and while we were chatting I asked where I could get a new hose for my manual pump as mine had snaped in half. These are difficult to buy separately so he sent me on a new manual pump kit free of charge. My whole experience from the start of making the initial call was with very cheerful and helpful people and a big shout out to Chris who was exceptionally supportive, helpful and most importantly so cheerful. Thank you.

Not only are the products great, but if something does go wrong then the customer service is second to none. I have purchased two outdoor revolution self inflating mats now and they are great quality, super comfy and easy to inflate. On finding a problem with one of them and contacting their customer service, they responded quickly, tried to resolve online by asking a few questions and then replaced the item. This took 2 days! Really impressed. Thank you outdoor revolution!

We’ve had one of their tents for ages which has and continues to be fantastic. When I contacted their customer service for a replacement pole, I had really quick and friendly response and the pole is now in the post. Highly recommend the product and the customer service is 10/10. Thank you.

I had to contact them about an item I needed and the chap l spoke to in customer services couldn’t have been moor helpful

Had a great service from the customer service team, they were very patient and gave complete satisfaction on every question I had. I thank these people for a very pleasant experience.

We absolutely love Outdoor Revolution, the quality of the equipment is brilliant! Almost all of our camping gear is OR and it is great!

The customer service reflects the quality too as when I had an issue recently (a self inflicted issue where I damaged a component) they bent over backwards to help!

To the Yorkshire man who thinks he's John travolta, thank you so so much for all your help, you are a very efficient and polite guy who has gone over and above to help us with our enquiry about a replacement bladder for our kalahari se 7pc.
Dont know what we would have done without your help. Thank you so much.
Kindest regards
Lee&Sarah & kids

I had to contact their customer services for support with a replacement airbeam. They replied really quickly throughout and it was all sorted within the same day! Really pleased - thank you!

I have an 8 year old esprit pro that popped , I email the customer service re a replacement .
Got a very quick reply and asked how much and delivery time .
The reply came that they would send the replacement as a good will gesture.
Which as said appeared a few days later .
Very much appreciated .
Will definitely be when update my awning looking to go with outdoor revolution .
Well done 10 out of 10

I love the products but the website is a problem, a major let down, as many of the links don't work. I have a model of air awning From a previous year but no instructions. The instructions are supposed to be there on the website, but any possible links generate "our bad" pages.

Bad quality product. Customer service are only good at shifting the blame onto the customer so they can look and feel better. Look at previous bad reviews, all say roughly the same. Poor quality and even worse customer service. They say that they read reviews to improve service but it looks like they take no notice at all.

An excellent company with amazing customer services. They were so helpful and solved a problem extremely quickly. I can’t thank them enough.

We purchased an Ozone 6.0 XTR 5 years ago and it is still serving us well. Recently had an issue with one of the air beams deflating slowly. Got in touch with the company and they sent out a replacement beam and we received it within days.

I found the company very good to deal with, no complaints at all.

My air awning has just deflated again - we have been through 3 tubes.The last time we spent an afternoon putting the tubes in the awning ourselves.Complete waste of time .The caravan is too small without an awning.Holiday ruined again 😳

Requested some replacement poles due to mine been misplaced. Was told they was a takeover currently ongoing so had to wait a month. Waited a month still no further. Got an email today saying due to the waiting time they have sent me the poles out free of charge. Great communication throughout,

Very helpful and efficient customer service.

My air awning valve developed a fault when out of warranty. I contacted the company and they very kindly posted a new valve to me at no cost.
This is refreshing to know that some companies put positive customer service a priority. Thank you.

What a awful company, I’ve been awaiting a replacement bladder for my Movelite T4E driveway awning since September 25, still no stock and when I’ve asked for the dimensions so an approved( suggested after market by blue diamond) provider can manufacture one they can’t even provide that. Don’t buy outdoor revolution there customer service is appalling. Vango from now on for me

Deserve no stars. This review is more to do with the customer service. The awning i purchased from A2Z Camping was in my opinion repaired then sold as new or it was seconds. Outdoor Revolution make excuses for the very bad quality. It didn't even last one night and part of it ripped. They blame the customer for pitching it incorrectly which it wasn't and i have photographs to prove it or say the tab is meant to rip away which is an excuse for poor quality. A half inch tab with one row of stitching will not hold anything. They take no responsibility for the appalling quality. The worst quality i have seen on an awning. Any decent company would hold their hands up and take ownership of the product quality and not blame the customer when it rips. AVOID

Having bought a rock and roll bed matress, Stan the Golden Retriever puppy ate one of the valve covers. Though I did send a cute picture, the team at Outdoor Revolution took sympathy on my.pligjt a d sent me a replacement cap. The support and customer service was outstanding and I will come back to them for future purchases. Thank you so much formyour great support...and the matress is super comfy.