I placed an order for some JBL Tune 770NC headphones on the 13th of July. As of today (28th), I have had basically no updates on this delivery. The maximum delivery time is 10 working days, this mark... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Found Apple TV box at best price on Ourfriday. Ordered and arrived promptly and efficiently.As described, came with a US/UK adaptor also in case box had an american plug on it. But it didn’t it had a... Zobacz więcej
Reakcja na opinię
Great service here ! I took a chance judging by a lot of the reviews on here. Got Bose quiet comfort headphones at an insane price, a third of what most retailers are selling for. Arrived within a... Zobacz więcej
Reakcja na opinię
I ordered a Sony mobile and got exactly what I ordered. There was some logistics issues as many have reported but communication was good and they do apologise for late delivery. If you want good value... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At OurFriday, we strive to provide our customers with a seamless and safe online shopping experience, offering a diverse range of consumer electronics products.
Dane kontaktowe
Zjednoczone Królestwo
- +44 7525 291733
- www.ourfriday.co.uk
3,6
Średnia
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Delayed but delivered
Ordered a Nintendo switch for Christmas, got delayed by a month, packaging was Japanese but it worked and was well priced.
7/10
22 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you for your feedback, and we sincerely apologize for the delay in receiving your Nintendo Switch. We understand how important it is to receive your order on time, especially for special occasions like Christmas, and we’re sorry for any inconvenience this may have caused.
As part of our global sourcing strategy, we work to offer competitive prices, and sometimes this means products may come in different regional packaging, such as Japanese versions. However, we want to assure you that these products are fully functional and compatible with your country, with no difference in performance. This information is available on our website to ensure transparency.
We’re glad to hear that the product worked well for you and that you found the price favorable.
Best regards,
OurFriday UK
Product was great and cheaper than …
Product was great and cheaper than elsewhere . delivery time was long. that's only issue
22 stycznia 2025
Opinia niezależna
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Happy customer
Good communication. Excellent price. Delivery good with well packaged product.
22 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Did what they said
22 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Great phone did take a while to arrive…
Great phone did take a while to arrive but in perfect order. Was able to track delivery so knew it was on its way.
22 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
read negative reviews saying it was a…
read negative reviews saying it was a scam actually got a bit worried but i received my firestick today no problems really pleased with it.
17 stycznia 2025
Opinia niezależna
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
THIEVES!!!
THIEVES!!!! Beware. Ordered a Canon G7X mark iii and have never received tracking and never received my order and this order was made at the beginning of December!!!
I then submitted this too my bank as £1K was paid and due to not waiting 15 days past “expected delivery date” today I have had the £1K taken out of my bank and still no camera received! Absolutely shocking customer service from Our Friday also. Replies at 3am/4am?
£1K stolen
17 stycznia 2025
Opinia niezależna
Odpowiedź od Ourfriday
Dear Customer,
We are truly sorry to hear about the experience you have had, and we completely understand your frustration. Please accept our sincerest apologies for the delay in receiving your Canon G7X Mark III and for the poor communication you have encountered. This is certainly not the level of service we aim to provide, and we fully acknowledge the inconvenience this has caused you.
While we apologize for the delay in our response times, we are committed to resolving this issue as quickly as possible. Please feel free to contact us directly, and we’ll make sure we address everything promptly and ensure your issue is fully resolved.
Thank you for bringing this to our attention, and again, we’re very sorry for the inconvenience caused. Your satisfaction is our priority, and we’re working hard to make things right.
Best regards,
OurFriday UK
Absolutely dreadful, the worst on-line purchasing experience I have ever had
Bought a pair of Beats Studio Buds for my daughter's birthday present but couldn't get them to pair with her iPhone (or another three iPhones and a Google Pixel for that matter). Reported this to Our Friday and after tooing and froing by email for a few days was asked to take video of the buds not pairing! In between time I was forced to buy a replacement pair from Argos for my daughter. After sending videos of them not working I was told to take them to an Apple store to get them repaired or replaced and Our Friday offered me a refund of £10 for the trouble! I politely refused this and asked for instructions to return the faulty product to them for a full refund. I have heard nothing back since, nor have I received any refund despite emailing a further five times. Heaven knows how much time I have wasted on this and I am still in possession of a faulty product through no fault of my own, and I am faced with the further time, inconvenience and cost of a journey into Manchester to my nearest Apple Store to try and recoup the money I have spent. Alternatively I can simply contact trading standards and/or go through the small claims court . . .
16 stycznia 2025
Opinia niezależna
Odpowiedź od Ourfriday
Dear Customer,
First and foremost, I want to sincerely apologize for the frustration and inconvenience you've experienced with your recent purchase and our follow-up process. I can completely understand how this situation must feel, and I genuinely regret that we've fallen short of providing the smooth, efficient service that you rightly expected.
Please rest assured, we take your concerns very seriously. As part of our standard operating procedure (SOP), we are required to follow certain steps to investigate and resolve issues, which is why we requested the video and recommended the visit to an Apple Store for an assessment. However, I recognize that this process has been far more time-consuming and cumbersome than anticipated, and for that, I truly apologize.
Once again, I apologize for all the inconvenience caused and thank you for your patience. If you have any other questions or concerns, please don’t hesitate to reach out, and I’ll be happy to assist in any way I can.
Best regards,
OurFriday UK
Run a mile from this company
Run a mile from this company. I bought a samsung A55 £265. After eight weeks it detected moisture, even tho it wasn't near water. Long story short after sending pictures and emails, completely ignored. Samsung said the phone is not from the UK and I will have to pay to fix it. Not happy.
7 stycznia 2025
Opinia niezależna
Odpowiedź od Ourfriday
Dear Customer,
We are truly sorry to hear about the issues you've encountered with your Samsung A55, and we completely understand your frustration. Please accept our sincerest apologies for the inconvenience and for the lack of communication you experienced.
We take all customer concerns seriously, and it is part of our standard operating procedure to follow specific steps when addressing warranty or product issues. However, we regret that the response was not as timely or helpful as you deserved. We will make it a priority to investigate this matter further and work with you to resolve it as soon as possible.
If you haven’t already, please reach out directly to our customer service team with all the necessary details, and we will do our best to assist you in this situation.
Best regards,
OurFriday UK
Air pods loved by receiver!
They arrived for Christmas which I wasn't sure they would given when I ordered them, so thank you!
Giftee is loving them!
13 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Ordered a new Samsung smart watch
Ordered a new Samsung smart watch, nearly £150 cheaper than Curry's, naturally I bought it, after sometime i had not heard anything and became concerned, I started checking reviews and some were not very flattering, I thought I'd wait a little longer has the narrative of reviews were saying coming from China and they didn't have a UK location. Well my watch came by DPD 2 weeks after ordering its fantastic, working brilliantly and £150 up well done Outfriday , I will most certainly use you again and nice to see that companies like this help by not letting monopoly companies like the Curry's over charge its customers! Highly recommend them .
14 stycznia 2025
Opinia niezależna
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Please don’t buy anything from this…
Please don’t buy anything from this company I placed an order on the 10th December 2025 it’s now the 14th January and it still hasn’t arrived! I was given a tracking number it never landed with the courier! I have sent multiple emails there is no one to talk to about it on the phone! And the emails back just say they are looking into it! My daughter never got her Christmas present and I’m £600 down, I have asked multiple times for a refund and I keep being told it’s being actioned it’s 5 weeks on now and I feel I’m never going to see my money or I pad. Disgusting and highly disappointed, I never write reviews but I don’t want anyone else to receive this service 🥺 avoid them and pay the additional money else where!
14 stycznia 2025
Opinia niezależna
Odpowiedź od Ourfriday
Dear Customer,
We are truly sorry to hear about your experience, and we sincerely apologize for the frustration and disappointment this has caused, especially since it was meant to be a special gift for your daughter. Please accept our heartfelt apologies for the delay in both delivery and communication, as this is certainly not the service we want to provide.
According to our records, your refund has already been processed. If you have not received it yet, we kindly ask you to reach out to our customer service team, and we will make it our priority to ensure the issue is resolved immediately.
We completely understand your frustration and appreciate your feedback, which helps us identify areas for improvement. We are committed to improving our processes to avoid situations like this in the future.
Best regards,
OurFriday UK
Good price & good service!
13 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Nintendo switch lite
Good price and prompt delivery, only downside was no instructions in English, but easy enough to figure out how to use.
13 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Replied to questions promptly and phone…
Replied to questions promptly and phone arrived on the day they said
13 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Great delivery service and price
13 stycznia 2025
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Odpowiedź od Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
Best regards,
OurFriday
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.