Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością
  2. Dostawca sprzętu do fizjoterapii

Napisane przez firmę

Osteopoise are specialist seating, posture and Mobility experts for people with disabilities and challenging health problems.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

14 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(14)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent support and knowledge

As always Simon so helpful and knowledgeable.
After being advised by a Physiotherapist to look into additional support for my husband in his wheelchair, first port of call was Simon at Oesteopoise. We went through several options, on Simon’s advice an appointment was organised by Oesteopoise with a company specialising in this area, this was so helpful in reviewing seating positions and possible adaptions. We now have a new back rest which is adjustable for any future needs. A very happy outcome and the Physiotherapist’s also impressed with the product.
Thank you Simon and Oesteopoise for listening, caring enough to get the best possible outcome, will always thoroughly recommend, having a chat.

11 listopada 2024
Opinia niezależna
Oceniono na 3 z 5

It is an expensive chair and one…

It is an expensive chair and one expects the best. Unfortunately not in this case. The problem is the flywheel which adjusts the locking mechanism. It is stiff, difficult to use and poorly designed. I am disappointed.

11 października 2024
Opinia niezależna
Logo Osteopoise Healthcare

Odpowiedź od Osteopoise Healthcare

Good Afternoon. Thank you for sharing your experience. One of our team is aware of your concerns and we have scheduled a visit to resolve this for you.

Oceniono na 5 z 5

Light Bulb Moment

My father had a light bulb moment when using a walker. No pressure needed to realise that he was more confident using the walker.

The team at Osteopoise know their stuff, and we are more than happy to recommend them.

29 lipca 2024
Opinia niezależna
Oceniono na 4 z 5

Osteopoise Healthcare

Osteopoise Healthcare is a company that works really hard to find out what the customer needs and to ensure that that is what they get. I now have a Rolls Royce wheelchair which will go anywhere, turn on a sixpence and which is transforming my life. Thank you Simon and Alison.

20 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Outstanding Emergency Service

Alison could not have been more helpful and amazing in getting my Mum back on the road with a new walker in under an hour! This is all the more remarkable given that I was 150 miles away. Awesome!

2 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

If I could give Zero stars I would.

If I could give Zero stars I would.
Extremely poor customer service and support.
My wife and I called in to purchase a portable wheelchair, I was talked into buying a second hand power chair and utilising an existing van we owned with the additional purchase of ramps.
The company failed to deliver on agreed delivery date and time so I took the opportunity to cancel my order of the second hand power chair as it didn't meet my original brief of portable electric wheelchair, I decided it wasn't suitable for my needs as I really required a portable option that I could fit into a large boot.
The company didn't have anything suitable within my 2k budget so I asked for my money back as I have decided to have surgery which was refused, instead offering a discount against a future purchase stating terms and condition's that I wasn't made aware of prior to sale, also he failed to deliver on arranged time also he didn't have to order any items in as this was for a second hand power chair that was simply sat in the storeroom, considering the bad advice I was given and the decision to keep my money despite not supplying any goods, why would I ever go back there for a future purchase.

15 maja 2023
Opinia niezależna
Logo Osteopoise Healthcare

Odpowiedź od Osteopoise Healthcare

We are sorry that you were not satisfied with the service you received, that is never our intention and we have tried to accommodate you on budget as well as offering you something that will meet your needs. The retention of your deposit following your cancellation is something we make clear in our terms and conditions and they comply with the relevant consumer rights and contract legislation. We appreciate that you don’t share that view, but we are satisfied that you were provided with that information in a timely manner and we also offered to commute that deposit towards another product. We are satisfied that our actions were fair and more than reasonable as well as meeting our obligations.

Oceniono na 5 z 5

I heartily recommend Osteopoise…

I heartily recommend Osteopoise Healthcare at Bingham. Some years ago, I had already enjoyed excellent service there when I took my Mother to buy a rollator. Today, I took my elderly parents-in-law for a demonstration of various aids and chairs. They desperately needed recliner/rising chairs but, understandably, were nervous and a bit reluctant. Simon handled the situation brilliantly and sensitively and we ended up buying two recliner/rising chairs and another comfortable chair. There was no hard sell and Simon is so knowledgeable and was totally understanding of our requirements. Furthermore, his products are of a really excellent standard and the prices are very fair. Couldn't be better.

3 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Osteopoise were excellent!

Very quick and responsive service, Simon went out of his way to find and deliver a replacement chair. Excellent advice and product.

23 stycznia 2023
Opinia niezależna
Logo Osteopoise Healthcare

Odpowiedź od Osteopoise Healthcare

Thank you, we appreciate your business.

Oceniono na 5 z 5

Excellent customer service right from…

Excellent customer service right from my first enquiry. Simon was really knowledgeable and helpful, without the 'hard sell'. My client purchased a T-roll for positioning and tone management after previously declining a standard NHS T-roll, as it was too uncomfortable. This product is easy to position, comfortable for my client and is already helping to lower his lower limb tone after a couple of weeks. Osteopoise will be my first port of call if I need similar equipment in the future.

14 grudnia 2022
Opinia niezależna
Logo Osteopoise Healthcare

Odpowiedź od Osteopoise Healthcare

Thank you Claire. We hope our mutual client continues to benefit and this goes on to positively impact other aspects of care as well.

Oceniono na 5 z 5

Extremely helpful

Extremely helpful, definitely recommend. Got exactly the right chair and delivered next day.

3 listopada 2022
Opinia niezależna
Logo Osteopoise Healthcare

Odpowiedź od Osteopoise Healthcare

Thank you. We hope you get many more adventures with your new Wheelchair.

Doświadczenie Trustpilot

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