Oseasons Recenzje 

255
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had a rattan garden set from this company- I needed a replacement foot which had been damaged during a storm this winter. They have bust a gut to help me find the right replacement. Has restored my fa... Zobacz więcej

Oceniono na 5 z 5

Ordered a rattan garden furniture set from this company via Debenhams. When it arrived the glass for on top of the table was shattered in the package so I immediately contacted customer services on De... Zobacz więcej

Oceniono na 5 z 5

Bought a cozy bay table, very high quality, powder coated aluminium, granite glass, polyurethane weave. Really well made, stainless steel fixings, looks high quality. Delivery was exceptionally fast... Zobacz więcej

Oceniono na 1 z 5

I ordered a ceramic sink from you, in good faith. It arrived, not just broken but shattered. I took photos during the unpacking of this unpleasant arrival and sent them to you, along with a written... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

Welcome to Oseasons. We specialize in Outdoor & Indoor Furniture, Patio Heaters, Parasols, Accessories and More! We stock some of the best quality designs at an affordable price.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Bought a rattan sofa set which was…

Bought a rattan sofa set which was great until I opened the packaging to find that there were no fixings for one of the items. Emailed to ask them to send them on and nothing, no reply from them

10 maja 2021
Logo Oseasons

Odpowiedź od Oseasons

Hi Dave, Sorry for the late reply. This seems a very odd situation and i apologise on behalf of the company for your issues experienced. Which email address did you send to? its advised to use helpdesk@oseasons.com which is fully monitored by our customer service staff. Did anyone get back to you and solve your issue?

Oceniono na 1 z 5

Your failure to deliver merchantable goods and failure to communicate.

I ordered a ceramic sink from you, in good faith. It arrived, not just broken but shattered. I took photos during the unpacking of this unpleasant arrival and sent them to you, along with a written explanation in which I voiced my willingness to receive a replacement. After five days, you have not found the decency to respond. Such ‘business’ is both contemptible and inexcusable.
Sincerely,
Jeremy McKay.

19 kwietnia 2021
Logo Oseasons

Odpowiedź od Oseasons

Hi Jeremy, Sorry for the very late reply. I believe I was on holiday during that week and a miscommunication occurred between my colleagues and I. I belie no ebay messages were actioned during that week, a problem which has been resolved since. I'm sorry that you had to have ebay step in to resolve your issue. If this case happened today, i assure you it would be a different story. A new basin would be sent straight out to you. Sorry for the inconvenience and hassle last year.

Oceniono na 5 z 5

Garden furniture arrived a day before…

Garden furniture arrived a day before due date. Delivery driver was very helpful putting it in garage for me. It was fairly straight forward to build up but needed two people. I am delighted with it and it looks great in the garden. Looks exactly as shown on picture. Thank you

19 kwietnia 2021
Oceniono na 5 z 5

Delivered when they said item would be…

Delivered when they said item would be back in stock. Had a slight issue with manufacturing of part of the table and the next day we received a replacement part. Excellent customer service.
The product was great too exactly as we thought it would be. Would defiantly recommend.

18 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Very happy

Not having even heard of you before, I came across your advert on Instagram. I’ve have difficulty finding the correct size basin, so thought I’d give you a go. I was nervous it may be a hoax company, but I was wrong. The basin came really well wrapped and it is a perfect fit. I will definitely be using you again. Well done and thank you.

13 kwietnia 2021
Oceniono na 5 z 5

Vanity basin

My sink arrived but it was broken, probably broke in transit. Emailed oseasons who replied to advise a replacement was on its way. It arrived the next day in tact. I am very happy with my purchase.

3 kwietnia 2021
Oceniono na 5 z 5

Great item

Fast delivery, product was just what it said it was, customer service also helpful. Would use again 👍🏻A++++++

30 marca 2021
Opinia niezależna
Oceniono na 1 z 5

Avoid buying on e-bay with this Company.

It seems there are happy customers when you buy direct, It's a shame that people never read reviews before buying off a company, Purchased a sink through e-bay and it arrived 2 days later broken. Asked them that same day to replace it and they ignored me for a week and in the end it's been about a 3 weeks and e-bay had to step in with a refund, hardly fair considering this outfit should have paid up. I'm stuck with a broken sink now and will have to take action another route to get the rubbish collected.

24 marca 2021
Opinia niezależna
Logo Oseasons

Odpowiedź od Oseasons

Hi Keith, Sorry for the very late reply. I believe I was on holiday during that week and a miscommunication occurred between my colleagues and I. I belie no ebay messages were actioned during that week, a problem which has been resolved since. I'm sorry that you had to have ebay step in to resolve your issue. If this case happened today, i assure you it would be a different story. A new basin would be sent straight out to you. Sorry for the inconvenience and hassle last year.

Oceniono na 4 z 5

Quality of the product was as described…

Quality of the product was as described and it was very good value for money. The speed of delivery was excellent but I found the website difficult to negotiate otherwise I would have given 5 stars. Despite this I wouldn't hesitate to use Oseasons again.

21 marca 2021
Oceniono na 5 z 5

Fantastic service

Ordered on a Saturday night had it delivered on the Tuesday .had a problem with the hubby ordering 2 by mistake and they sorted it out straight away .the product was exactly as discribed .I would definitely recommend this company to anybody .

12 lutego 2021
Oceniono na 5 z 5

I ordered a garden set from those and…

I ordered a garden set from those and it came the next day as I was so surprised by this fast delivery and my garden set is very good Quality so do please with it and it definitely worth the money so hands up to this company very good Thankyou so much

10 lutego 2021

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