Ormskirk Pets Recenzje 

1507
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered a bottle of Johnson's Salmon Oil from Ormskirk Pets late yesterday afternoon and it has just been delivered by Royal Mail. I have never used this Company before but would most definitely use... Zobacz więcej

Oceniono na 1 z 5

Ongoing subscription issues. Twice since August they've emailed to say items are out of stock. Only this time they've charged my card and sat on the order till I emailed them TWICE four days later to... Zobacz więcej

Oceniono na 5 z 5

I have been shopping with this fantastic company for nearly 4 years. Yes i could go to my supermarket and buy the dog treats ,at a sligjtly higher price but i choose to use this company who never fail... Zobacz więcej

Oceniono na 5 z 5

I only ordered a dog rain jacket but I mailed to check on delivery and they were so quick coming back to me and gave me honest timescales - apologising They upgraded standard delivery to express... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep zoologiczny

Napisane przez firmę

Ormskirk Pets is a small local family run independent pet shop in Ormskirk, Lancashire. We take pride in offering an incredible customer experience with very competitive pricing and a wide variety of products from the best known brands.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 26% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1507)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 242

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service

Fantastic service. Everything arrived really quickly and my order exactly what I’d asked for. I’m so pleased and will definitely use again. Merry Christmas from Andria, Felix and Raffi xx

20 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Prompt customer service

I had to contact regarding a purchase as it hadn't been posted and was intended as a Christmas gift. I received a prompt reply, explaining there had been a stock issue and my order would be sent out by express delivery ASAP, once new stock was received from the supplier. Great customer service 👏

17 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

reported to action fraud etc AVOID

SO YOU CAN REPLY HERE BUT NOT TO MY EMAILS AND DONT INSULT MY INTELLIGENCE IVE SCREENSHOT YOUR EMAIL YOU SENT ME AND MY NUMEROUS EMAILS IVE SENT TO YOU IN REPLY TO YOUR 1 EMAIL YOU SENT ME AND NOW SENT THEM TO TRUSTPILOT TO REVIEW , ITS FUNNY ISNT IT JUST HOW MUCH BAD FEEDBACK YOU GET BUT PLAY THE VICTIM WHEN CHALLENGED, Action fraud have replied back , refund me dont out of my hands now ill stand for the other poor sods your ripping off, OH silly me I forgot to mention my daughters a lawyer. Placed order heard nothing emailed them , replied back that an item wasnt in stock would i like a refund or choose a replacement or wait for stock and they send express , i replied straight back with a replacement item pic asked is this is stock and you guessed it no reply,they ever bloody reply to there emails ,numerous emails later and still no reply, my patience has worn thin my last email at 17.27 tuesday was this .
Ive messaged a few times i replied to last message referance item out of stock to replace with a different item of which i sent screenshot to see if you had what i sent as a replacement, no reply back from you, if items are not dispatched tomorrow refund me as its cutting it fine now , if refunding i need conformation youve refunded if i recieve no communication ill take next steps.
Regards
M.reilly
And yup you guessed it still no reply again , So now ive informed trading standards ive also gone through resolver and action fraud and informed my bank IF i can manage to do all that in one go how cant this company not even manage to reply to there emails or post items that people pay for etc madness, Now ive spent my day ordering things for my pooch for xmas from someone else online i know aint cowboys.

13 grudnia 2025
Opinia niezależna
Logo Ormskirk Pets

Odpowiedź od Ormskirk Pets

Hi Marie

I can confirm we've issued you with a full refund of £23.74 and canceled your order. I'm very sorry that you thought you were being ripped off by a cowboy company for £23.74. I am so sorry that you felt the need to go to Action Fraud, do a chargeback with your bank, go through resolver and mention your daughter was a lawyer after placing your order 3 working days ago (Saturday 13th December).

I do hope you have a wonderful Christmas and I'm so pleased you managed to spend your day ordering elsewhere.

Regards

Oceniono na 4 z 5

Turned up eventually....

Update - Finally got an apologetic email and the bed arrived - Thanks

I waited for a week for the delivery of the dog bed, and I could see that it had not moved from the post office - I emailed and they responded, however over a week later and multiple emails, no response. They use Royal Mail who are frankly dreadful - You need to upgrade to DHL if you are charging for shipping....STILL NO RESPONCE!!

17 grudnia 2025
Opinia niezależna
Logo Ormskirk Pets

Odpowiedź od Ormskirk Pets

Hi Spencer,

I'm very sorry but like all online companies, we are 100% reliant on third party couriers to deliver goods. While I appreciate that you mention Royal Mail are dreadful, if you check the reviews for DHL (who are now owned by Evri), you'll find they are significantly worst. In most cases it really depends on not just your local delivery depot, but also the driver that's doing your rounds.

We get deliveries daily from DHL into our warehouse, and the past three weeks have been horrendous with almost every delivery delayed or lost in transit.

At this time of year, we're usually taking 24 - 48hrs to respond so I do apologise if it's taking a little longer than our usual timeframes. I can see the team responded to you yesterday already and offered a replacement or refund.

We would welcome you to revise your review once received to let us know your order has been received safely.

Have a lovely Christmas Spencer.

Warmest Regards

Oceniono na 5 z 5

The websites easy to use.I could find…

The websites easy to use.I could find what I was looking for.The prices are really reasonable.They inform you by txt that my items are with courier.I will definitely use them again and I got a free gift,which I wasnt expecting.Thank You

14 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Competitive Prices, Quick Delivery

Stumbled across this company a year or so ago when looking for an item out of stock elsewhere. Since then ordered multiple times and will do again - very competitive prices, quality brands and fast despatch times. First place I check before buying now as happy to support a small and reliable business.

29 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Came to my rescue

My cat only seems to like Gourmet Solitaire food, not the Gold. I have been unable to find it in any of my local shops so I ordered three cartons from Ormskirk Pets. They were delivered very quickly and I was kept up to date from dispatch to delivery. I am very happy with my experience and will be ordering again. Thank you Ormskirk Pets ❤️

12 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

First time order, won’t be the last! Highly recommended!!

Great commutation throughout. Speedy delivery. Even split the order into 2 due to product availability. Despite this, I still received my complete order within a few days. Super prices and products. Great to know you have supported a local family run small business. Would highly recommend you use this company!

4 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Only suitable for small dogs

Bought the Luxury Christmas Hamper for my dog and was greatly disappointed. Most of the items are only suitable for small dogs. Wish they has stated that in the description. Definitely not worth the money.

4 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Poor service

Ordered 17th of November and still order not arrived. Have messaged numerous times with no response.
Request a refund as have not received goods I have paid for!

29 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Number one says my cat…

I have been a regular cat food purchaser from Ormskirk Pets for a few years now, and they provide a consistently excellent service. The prices are competitive and they are always speedy. I wouldn’t go anywhere else. Well done O P.

29 listopada 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej