The Catalytic unit arrived the very next day and mechanic thought the unit needed an additional part to complete the assembly. A phone call to service dept, and got immediate attention and advice, whi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I gave them my Reg Number and I purchased a Diesel Particulate Filter, 2 Rubber mountings and a exhaust clamp. I fitted the Diesel Particulate Filter to my car using the rubber mounts and exhaust clam... Zobacz więcej
After using online automotive for the first time,i found the ordering process easy.The person i spoke to on the phone was helpful and went the extra mile to get the part i required ordered and shipped... Zobacz więcej
Reasonable prices and availability compared to other well known parts dealers who advertise but don't stock the part i required. The delivery service was excellent as the part arrived early next day a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep samochodowy
- również w kategorii:
- Giełda części samochodowych
- Hurtownia akcesoriów samochodowych
- Sklep z akcesoriami samochodowymi
- Tłumiki
Napisane przez firmę
Massive Range Of Car Exhausts, Full Exhaust Systems, Catalytic Converters, Rear & Central Silencers, Brakes, Car Parts All At Discounted Prices! Looking for top-quality automotive parts with reliable service? At Online Automotive, we make it simple to find and order the exact components you need, ensuring a seamless experience from start to finish. Whether you're searching for replacement parts, or essential maintenance items, we offer a vast selection at competitive prices. Customer satisfaction is at the heart of everything we do. With a user-friendly website, secure transactions, and swift delivery, we strive to provide a hassle-free shopping experience. Our expert customer service team is always on hand to assist with inquiries, making sure you find the right part for your vehicle. We understand how important it is to receive the correct part quickly, which is why we prioritize fast and efficient dispatch. Many of our customers appreciate our reliable delivery service, ensuring they get back on the road without unnecessary delays. Trust is essential when shopping for car parts online, and we’re proud of our positive reviews on Trustpilot. Your feedback helps us continue providing excellent service. If you've had a great experience with Online Automotive, we’d love for you to share it on our Trustpilot page. Thank you for choosing us—your trusted online automotive partner!
Dane kontaktowe
Unit 6 Minton Business Centre, NN4 8ES, Northampton, Zjednoczone Królestwo
- 01604666711
- sales@onlineautomotive.co.uk
- www.onlineautomotive.co.uk
4,2
Dobra
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 86% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good communication good correspondance…
Good communication good correspondance and a decent price 2nd time I have used this company. All fixings and parts excellent and well packaged.
18 czerwca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you've used us again and were happy with our communication, pricing, and the quality of the parts and packaging. We appreciate your continued support and look forward to helping you again.
Very simple ordered an exhaust for a…
Very simple ordered an exhaust for a smart car, came two days later perfect fir.
10 lipca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're glad your exhaust arrived quickly and was a perfect fit. Thanks for choosing us, and we look forward to helping you again.
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you were happy with our customer service. We appreciate your feedback and hope to help you again soon.
Ptomt with the orderd and diliverd on…
Ptomt with the orderd and diliverd on time.SUPERB.
9 lipca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased your order was processed promptly and delivered on time. We appreciate your feedback and hope to see you again soon.
No customer care skills and just not interested in helping
Ordered a kit of Bosch front discs and pads pads, after a delayed delivery and having to ring up and chase my order because of no email communication it eventually turned up nearly a week later, opened and found the pads they have sent are APEC which are a budget pad and not the Bosch ones I ordered, I phoned to discuss this and was told to email customer services to which I did, a prompt reply to my email the next day only to ask have I checked the fitment for some reason (nothing to do with were send you out the correct part) , to which I replied I’m not wasting my time checking the fitment of a something I didn’t order, I then phoned the next day following for customer services and got through to sales and was told they can’t do anything and have made a note on the system to call me and put a urgent note and 5 days later still no reply to my email and no phone call, Issue is still ongoing
6 lipca 2026
Odpowiedź od Online Automotive Ltd
Hi there, Thank you for your feedback. We're sorry to hear that your order didn't meet your expectations and that the experience caused frustration.
We appreciate that the incorrect brake pads were initially supplied, and we understand why this was disappointing. Since your review, we've been in contact with you, arranged to exchange the APEC pads for the Bosch pads you originally ordered, and we're pleased we were able to resolve the issue to your satisfaction.
We also apologise for the delays in communication during the process. Your comments have been taken on board, and we're reviewing how we handle customer enquiries to help prevent similar situations in the future.
Thank you for giving us the opportunity to put things right, and we appreciate your business.
Best regards,
Online Automotive
Couldn’t believe they charged me an…
Couldn’t believe they charged me an extra £4 when the website had already told me it was the right part and I had paid for it and it took about 3 days to get back to me saying that one I had spoke to them the part arrived very quickly and was the right one would use again
16 czerwca 2026
Odpowiedź od Online Automotive Ltd
We're sorry for the confusion regarding the additional charge. In some cases, our vehicle registration lookup can identify the correct part, but if there are multiple fitment options for a vehicle, we need to manually verify the application to ensure the correct part is supplied. Occasionally, this can mean a different part is required, which may be priced differently.
We appreciate your patience while we confirmed the correct fitment, and we're pleased to hear that once everything was sorted, your part arrived quickly and was the right one.
Thank you for your understanding, and we're glad to hear you'd use us again. We look forward to serving you in the future!
Avoid this COWboys if you respect…
Avoid this COWboys if you respect yourself
Ordered a range rover evoque dpf on Friday
They promised will be delivered at their place on Monday morning, first thing to collect, now they say they haven’t ordered it yet. Avoid avoid avoid. No answer phone calls to get my deposit back
13 lipca 2026
Opinia niezależna
Odpowiedź od Online Automotive Ltd
Hi there,
We're sorry to hear that you were disappointed with your experience.
Following our phone conversation, your order was cancelled at your request as you no longer wished to proceed. We apologise that the expected availability changed and understand this was frustrating.
Our team remained available to assist throughout, and your refund was processed following the cancellation. If you'd like to discuss your experience further, please contact us directly and we'll be happy to help and we ask that conversations remain respectful towards our team.
Best regards,
Online Automotive
Got the product in a timely manner
Got the product in a timely manner; however, something was wrong with their emailing system as I never received any and the product I purchased have a few substantial dents in it, which will properly not affect function.
13 lipca 2026
Odpowiedź od Online Automotive Ltd
We'll also investigate the email issue you've highlighted, as order updates are an important part of our service.
Thank you for bringing this to our attention, and we appreciate your understanding.
Great choice of parts and very…
Great choice of parts and very competitive prices plus next day delivery are the reason why I shall continue to use online automotive.
24 czerwca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you were happy with our range of parts, competitive prices, and next day delivery. We really appreciate your continued support and look forward to helping you again.
Great service form the customer service…
Great service form the customer service team. Quick delivery time and great product
10 lipca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you were happy with our customer service, the quick delivery, and the product. We appreciate your feedback and look forward to helping you again.
Timeous delivery of ordered parts
2 lipca 2026
Odpowiedź od Online Automotive Ltd
Thank you for your feedback.
We're pleased to hear your order arrived promptly. However, we're sorry that you didn't receive any email updates and that the item arrived with dents.
We understand this isn't the experience you were expecting. We'll also investigate the email issue you've highlighted, as order updates are an important part of our service.
Thank you for bringing this to our attention, and we appreciate your understanding.
Quality parts and service
Easy to navigate site, competitive prices and quality of parts, great delivery service and well packaged so no damage to goods! Even when I ordered the incorrect part got a call to advise of my mistake and rectified my error!
1 czerwca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you found our website easy to use and were happy with our prices, delivery, and the quality of the parts. We're also glad we were able to spot the incorrect part before dispatch and help get the right one to you.
Thanks for your support, and we look forward to helping you again.
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you were happy with the quick delivery and the advice from our team. We appreciate your feedback and hope to help you again soon.
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you were happy with the quick delivery and good value. We appreciate your feedback and look forward to serving you again.
Arrived quickly and in great condition
Arrived quickly and in great condition. Fitted perfectly to car, both flanges mating really well.
Very competitive price as well.
30 czerwca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear your order arrived quickly, fitted perfectly, and was in great condition. It's great to know you were happy with the quality and our competitive pricing. We appreciate your feedback and hope to serve you again soon.
Easy to order
Easy to order. Competitive pricing. Fast delivery and all parts I have ordered fitted.
1 lipca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're glad you found it easy to order, were happy with our prices, and that your parts arrived quickly and fitted correctly. Thanks for choosing us!
Fast turnaround
Fast turnaround. Cheap. Easy to use. The local motorfactor part was over twice as expensive. 2 day delivery. Will be using again.
1 lipca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're glad you found us easy to use, great value, and that your order arrived quickly. Thanks for choosing us—we look forward to helping you again.
Fast efficient and friendly…
Fast efficient and friendly knowledgeable service
5**+++++
24 czerwca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear you found our service fast, efficient, and helpful. We appreciate the 5-star feedback and look forward to helping you again.
Great service
Great service, arrived in good time and they checked the part was correct before it shipped and made a small change to ensure compatiblity.
24 czerwca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're pleased to hear your order arrived quickly and that our team was able to check the fitment and make the necessary change before dispatch. Thanks for your feedback, and we look forward to helping you again.
I needed some parts fast and they came…
I needed some parts fast and they came ( although not guaranteed) overnight. I used the website and followed up with customer service, Friendly efficient problem solving so very happy tbh. Easy for me.
26 czerwca 2026
Odpowiedź od Online Automotive Ltd
Thanks for your review!
We're glad we could get your parts to you quickly and that our customer service team was able to help. We appreciate your feedback and look forward to helping you again.
Doświadczenie Trustpilot
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.