Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Insurance is necessary but not the most fun. Unless David Bamford is your Commercial Account Manager. David went above and beyond to make sure we were on time with payments and understood the coverage... Zobacz więcej
Reakcja na opinię
No problems. Have used One for some years. Nice people to deal with - and sensible advice and help when required AND will talk in phone and deal with hard copy rather than internet stuff. A major pl... Zobacz więcej
Really helpful and quick response to queries. We had a complex requirement for our home insurance and they were able to find a provider much cheaper than others we had found.
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Dane kontaktowe
Zjednoczone Królestwo
- www.oneinsurancesolution.co.uk
4,6
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really helpful and competitive in…
Really helpful and competitive in price. Very happy.
1 listopada 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Expensive fees
Did the job for what I needed in a short time but the cancellation fees were ridiculous. Had the policy for 2 months as that’s all I needed and it ended up costing nearly £150 some policies don’t even cost that for the year.
7 sierpnia 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
I am sorry to hear you were not happy with the terms and conditions of the policy. These are confirmed within our scripting when placing your policy on cover and within all clients documentation.
I have asked an agent within our customer service department to contact you to explain how these are calculated further.
Kind Regards,
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Rudy Matthews, the broker, was very helpful and efficient
19 października 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Needed to get new home insurance…
Needed to get new home insurance .Company was very helpful and easy to understand,got a quote and sorted out new policy straight away,very good service.
20 października 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Comprehensive cover at a competitive price
I was able to speak to an agent who was friendly and answered any questions I had promptly. The renewal fee was competitive and good value.
17 października 2025
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
The process in general was good
The process in general was good! However, the main beneficiaries were not included)). Had to call later and add them sepratelly.
15 października 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Excellent staff and always pleasant and…
Excellent staff and always pleasant and helpful.
10 października 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
the guy on the phone was very helpful
5 października 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
House Insurance
The experience was easy and the staff were friendly and helpful
13 października 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Knowledgeable and helpful staff
Knowledgeable and helpful staff
Made process on renewing insurance with a new provider
2 października 2025
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
My Reviev
One Insurance Solution has provided a friendly and efficient way to set up an insurance policy.
30 września 2025
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
One Insurance and Brightside
One Insurance and Brightside, worked diligently to solve a problem regarding my Buildings insurance.
My 'so-called insurer' had written to me saying that I had to pay them for the cost of sending a loss assessor, who turned up to investigate 'burst pipes', complained the he had to wait for 15 minutes, even though we had informed them that we be back home at Noon and NOT 11:45. We informed him that the problem was a leaking roof (after terrible storms and high winds). We sent him to an upstairs bedroom and he saw a massive, dripping, bulge in ceiling, which was on the point of bursting.
After agreeing that we could be covered for 'indoors damage', we took him outside so he could look at the roof.
He got a camera on a telescopic pole, and made a decision that the damage was 'wear and tear' to the poor state of the roofing felt. I stated to him that our roof (which is a semi with a dormer and was identical in make and design etc. to our neighbours).
I then told him that the two houses were actually made from Lead metal, and there was no felt on the roof.
He left in a 'hump' and the next day we were contacted to say the claim was declined and we would have to pay for repair/replacement ourselves.
We were unhappy with this, but went ahead and had a completely new roof fitted.
We decided that we would change our insurer/assessor when the current policy ended.
In the last few weeks, we have been sent letters from the insurers for the cost of the assessors visit.
This came as a bit of a shock, as the demanding letters and emails relating to the event were FOUR YEARS AFTER THE CLAIM WE MADE!!!!!
One Insurance and Brightside took my complaint firmly and eventually managed to get these ridiculous, ancient charges waived.
Just as a final comment, I this week received an email from these 'jokers' for an unpaid debt of £0.00!!!!!!!!!!!
I would like to say a big thank you to One Insurance and Brightside for handling this ridiculous state of affair.
30 września 2025
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.