Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Insurance is necessary but not the most fun. Unless David Bamford is your Commercial Account Manager. David went above and beyond to make sure we were on time with payments and understood the coverage... Zobacz więcej
Reakcja na opinię
Really helpful and quick response to queries. We had a complex requirement for our home insurance and they were able to find a provider much cheaper than others we had found.
Reakcja na opinię
Aaron was very helpful and explained everything in a clear way. I now have a better insurance that is cheaper than my previous one.
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Dane kontaktowe
Zjednoczone Królestwo
- www.oneinsurancesolution.co.uk
4,6
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful.
Very helpful.
We are away on holiday and they phoned and sorted my renewal.
That was very much appreciated.
Thank you.
11 marca 2026
Odpowiedź od One Insurance Solution
We're happy to hear that we could assist with your renewal while you were away. It's great to know our call was helpful and appreciated. Thank you for your feedback!
Have a great Holiday!
Will Poysor helped me out
Will Poysor really helped me out, he was quick through the insurance questions, answered all questions thoroughly with no ambiguity.
10 marca 2026
Opinia niezależna
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Jamie was very good on the phone
7 marca 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Everything was explained to me and I…
Everything was explained to me and I could understand what he was saying
2 marca 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Excellent Service
We spoke to a very efficient and capable woman who also spoke very clearly and got us sorted in no time, thoroughly recommend One Insurance Solution.
5 marca 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
They rang me up
When I wasn't sure and I filled it in incorrectly they rang me up to clarify the answers
18 lutego 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Happy with price
Happy with price, did not get return call same day to confirm, then payment taken twice in error but refunded so overall satisfied
17 lutego 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
Thank you for taking the time to share your feedback. My apologises for the error you experienced I am glad this was quickly resolved for you.
If you do need anything further from us please feel free to contact our customer service department.
Kind Regards
Emma-Leigh
urgent water damage claim completely ignored and my family left homeless for 2 days and counting
I made a claim at 1am on Saturday night due to a severe water leak that collapsed the ceilings in the entire front of our home. I also disclosed to One Solution that I am pregnant and have two disabled children. One Solution have done absolutely nothing. I repeat absolutely nothing. No advice nothing to urgently mitigate or clean up my flooded home and most critically no emergency safety or accommodation for my disabled family. While halfway through my pregnancy I have been trying to clear up physical debris of flood mess in a structurally compromised house and keep my children safe. We ended up sleeping on the floor of our destroyed house as One Insurance did absolutely nothing. Two days of trying to get a response and nothing. It’s inhumane. I have given up and booked my family into a hotel which I have been forced to pay for myself while the water damage to my home is not being dealt with, and worsening. One of the appalling excuses I was given on the phone is that “systems don’t work at the weekend” we pay for emergency cover. Emergencies can happen any time. This company is not fit for purpose. The way we have been treated is unlawful, inhumane and totally unfit for purpose purpose.
22 lutego 2026
Opinia niezależna
Odpowiedź od One Insurance Solution
Good Afternoon,
Firstly I would like to apologise for the stress and upset this process has caused you and your family. I can understand the frustrations and worry this must be causing, not having someone attend the property straight away. As I am sure you are aware we are acting as your insurance broker, all claims are dealt with solely through your insurance company. We do not have the facility or means to appoint anyone to repair/asses anything to do with claims. As soon as we received notice of your loss we passed all the relevant information over to your insurer in order for them to start the claims process. We have also been in talks with the insurer this morning and they have confirmed they will be dealing with everything for this moving forward.
Please do make us aware if there is anything else you require from us.
Regards
Everything was very efficiently handled
Everything was efficiently handled and reached a very satisfactory conclusion.
12 lutego 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Online renewal easy to do
12 lutego 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Reviews are more important
Reviews are more important than paperwork you have requested
11 lutego 2026
Odpowiedź od One Insurance Solution
We appreciate your feedback and time. We will review our processes to ensure we prioritize your needs and improve our service.
In the meantime an agent will be contacting you today and resolving this for you
Home Insurance
The adviser I dealt with was very polite and friendly and guided me through all the questions.
2 lutego 2026
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Any queries I had were answered promptly
8 lutego 2026
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Matt was very helpful in a difficult…
Matt was very helpful in a difficult situation for me. My only issue was the length of time it took to find cover - not his fault I’m sure
6 lutego 2026
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback and we have passed this onto the insurer.
Kind Regards
Emma-Leigh
Did what it said on the box
5 lutego 2026
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Payment us due when you call
Quick and easy,only problem is that after receiving a phone call (which was checked)we phoned back.The insurance was not due for a week later byt after going through with rep and paying I found that the monies had gone out and although not a problem others on a tight budget could suffer and it needs to be addressed that on being contacted and a courtesy reply to re-insure that customers are told payment is taken straight away. But the rep was pleasant and presented your insurance company very well.
5 lutego 2026
Odpowiedź od One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Very professional and very personable…
Very professional and very personable Sales Team. The whole process took a couple of days due to clarification on certain perils / facts. Thanks Jamie C for your patience and time with dealing with the quote and subsequent transaction.
2 lutego 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
The gentleman on the phone was patient…
The gentleman on the phone was patient and understanding to what I needed and came back with the quotes as required
29 stycznia 2026
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Odpowiedź od One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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