After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Zobacz więcej
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Zobacz więcej
Signed up after they cold called me offered a good price for broadband. Started at something like £27.95+vat. The price has continually been increased throughout contract. Stabilised at £62 for a whil... Zobacz więcej
Informacje dotyczące firmy
- Dostawca internetu i telefonu
- również w kategorii:
- Dostawca internetowy
- Dostawca usług internetowych
- Firma telefoniczna
- Operator sieci komórkowej
- Usługi płatnicze
Napisane przez firmę
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Napisane przez firmę

- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Dane kontaktowe
Zjednoczone Królestwo
- 0344 880 9000
- Service@telecom-service.co.uk
- www.onebilltelecom.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Sorted out my problem professionally.
Eden was very polite and knowledgeable…
Eden was very polite and knowledgeable on the subject of connecting my handset and talked me through the process very expertly, as it was all 'double Dutch' to me. Very good service indeed.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Not-so-good experience with Onebill wifi
I signed up with Onebill wifi mainly because of their low prices, but unfortunately, you get what you pay for. While the initial cost seemed reasonable, after 2-3 months I started noticing hidden charges creeping in. At one point, they even debited 3x the normal amount without any notice, which they later "refunded" in the form of credits rather than returning my money directly.
The service itself has been far from reliable. Almost every month, my internet connection goes down for 1-2 days.
Customer service is not the worst, but certainly not professional either—I'd rate them around 7/10. They try to help, but you can tell there's a lack of organization. Internet speed has been okay at about 7/10 when it’s actually working, but the overall quality of service is more like 3/10.
On top of all that, I get spam calls almost every week pushing upgrades or additional services like card machine, etc.
Cheap & good prices, but at the cost of reliability and transparency. Wouldn't recommend if you're looking for consistent service and peace of mind.

Odpowiedź od Onebill Telecom
Very nice gent who help really well
Very nice gent who help really well , went through everything for me , very pleased with him , very respectful too , thank you
Sammy was quick and efficient
Sammy was quick and efficient. Understood my request and actioned quickly
Very helpful
Stacey is a lovely individual who went…
Stacey is a lovely individual who went above and beyond to help me today. This was all done via live chat but she was professional and very helpful. Many thanks.
Jamie is an out-standing worker
Jamie is an out-standing worker. Does his job right and keeps customer satisfaction at the forefront of his role. Absolute top notch lad. Give him a promotion!
Excellent customer service
Excellent customer service, good listener and resolved the issue straight away.
Rachel was very polite
Rachel was very polite , helpful and very supportive. Overall my experience was excellent.
Resolved problem immediately
Resolved problem immediately. Understanding about the issue.
Nice honest chap
Excellent prompt service
Abdul helped with the issue and solved…
Abdul helped with the issue and solved it really quickly
I was fully informed and time was taken…
I was fully informed and time was taken to explain all my options.
Addressed my concerns with Clear and…
Addressed my concerns with Clear and precise explanation.
Best over the phone service I’ve had!
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m a little dim😂 Dan was able to translate in to the proper lingo, was really patient and didn’t make me feel like a total idiot. Thank you Dan!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







