After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Zobacz więcej
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Zobacz więcej
Signed up after they cold called me offered a good price for broadband. Started at something like £27.95+vat. The price has continually been increased throughout contract. Stabilised at £62 for a whil... Zobacz więcej
Informacje dotyczące firmy
- Dostawca internetu i telefonu
- również w kategorii:
- Dostawca internetowy
- Dostawca usług internetowych
- Firma telefoniczna
- Operator sieci komórkowej
- Usługi płatnicze
Napisane przez firmę
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Napisane przez firmę
- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Dane kontaktowe
Zjednoczone Królestwo
- 0344 880 9000
- Service@telecom-service.co.uk
- www.onebilltelecom.com
4,0
Dobra
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great help thanks
12 czerwca 2025
Communication
He was very helpful and solved the problem with the very friendly manner.
10 czerwca 2025
Very helpful staff and actually called…
Very helpful staff and actually called me back when the call dropped out. Always had great service from OneBill and always very helpful staff.
10 czerwca 2025
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Since 14th May up to now
Since 14th May up to now, the issue has still not been resolved, and you are charging additional fees. We have lost all trust in onebill. We will have our lawyer settle this matter in court."**
3 czerwca 2025
Opinia niezależna
Odpowiedź od Onebill Telecom
We sincerely apologise for any inconvenience or dissatisfaction you have experienced. We deeply value your feedback, and want to assure you that we are taking your complaint seriously. Our team is actively working on addressing your concerns and reviewing your account in light of your recent request.
Our team will update you to discuss the matter further to work towards a resolution.
Thanks, The Onebill Team
Micheal was extremely helpful
Micheal was extremely helpful, dealt with all my issues and was exemplary. Thank you Micheal. His responsiveness turned around what was previously a poor impression of the company. Micheal was a great ambassador for your company
27 maja 2025
Very clear and informative and pleasant…
Very clear and informative and pleasant to deal with
20 maja 2025
Very helpful problem solved in minutes
Very helpful understood the problem with my phone and gave clear instructions as to how to rectify the fault. Thank you so much.
19 maja 2025
Great service and very helpful.
19 maja 2025
Solved my problem in 10 minutes.
15 maja 2025
The technician was very helpful in…
The technician was very helpful in setting up my new Modem after the last one failed, great job!
14 maja 2025
Stuart was an absolute star sorting out…
Stuart was an absolute star sorting out the Webex Thank you so much I’m sure it’s going to help us no end
12 maja 2025
Underhand, money grabbing tactics.
Underhand, money grabbing tactics.
They added extra charges to the account for things that were not needed & hadn't been asked for, all without prior notification. When asked to remove these additions they said they would but 2 months later they are still charging extra for unwanted services.
Update following Onebill's response.
Typical of a dishonest company, leaving a follow up to make it look like they are trying to help, but I am the one not co-operating. I have had further discussions with them & was promised that the problems would be looked into & the overcharges would be refunded - they haven't been. I have now moved to a new supplier, giving them notice on the 14th April to cancel the service. This was initially ignored, but on subsequent discussion with them they agreed to terminate the service on the 14th May, again promising that the problems would be looked into & the overcharges would be refunded. Today (28th May) I received a call from them asking if I still wished to go ahead with the line termination, which they had scheduled for the 1st of June! All this just to get a bit more line rental for a service that is not being used & according to the BT engineer that installed our new service, was disconnected some weeks ago when they replaced the old cabling to the property. The person I spoke to today once again said that the problems would be investigated, but this seems to be just empty words from this company, all they are interested in is getting as much money out of you as possible.
8 maja 2025
Opinia niezależna
Odpowiedź od Onebill Telecom
We hope the issue raised has now been resolved with our customer service team, as we did not hear back from you.
A good customer experience remains our top priority and to ensure this was achieved, we requested your account details. Unfortunately, these were not provided.
Regretfully, this means we could not investigate this case or assist you further.
Thanks, The Onebill Team
Forlan was a very helpful agent and…
Forlan was a very helpful agent and made sure that he went above and beyond to help solve my issue!
2 maja 2025
Duke solved the problem quickly and got…
Duke solved the problem quickly and got the phone working again.
3 maja 2025
Finally seem to get a result time will…
Finally seem to get a result time will tell.
Good Service, pleasant call.
2 maja 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.