Ojcommerce Recenzje 

761
•
Wynik TrustScore: 3 na 5

3,1

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have tried to contact them 5 times over 5 days The customer chat is nowhere to be found. I emailed them 4 times with no reply. Now I’m calling them during office hours and no pick up at all! WT... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased two Leick Home ironcraft wood and iron tables (sofa and hall tables). They are exceptional. Very high quality. OJcommerce was the best price (I spent a lot of time researching many online si... Zobacz więcej

Oceniono na 5 z 5

I purchased a set of 2 East West Furniture NFC-OAK-C Norfolk Kitchen Dining Chairs - Linen Fabric Upholstered Wood Chairs from OJCommerce on Amazon and found them to be of a surprisingly high quality... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This cat pagoda is solid and a very high quality. We liked the first one so much we bought a second one. It looks more elegant than most wonky cat trees you will find out there. Delivery was pretty... Zobacz więcej

Informacje dotyczące firmy

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Napisane przez firmę

OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

761 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 77% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(761)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
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Oceniono na 2 z 5

The product is decent, but pray you never have to call them.

The product is decent, but if you ever have any problems their customer support is the worst I've ever experienced. I exchanged 20+ emails and then had to call them everyday to get them to tell me they had already refunded me when, in fact, they had not. Next level terrible.

UPDATE: In response to their response - I will 100% NOT be reaching out to your generic email address. I have exchanged over 2 dozen emails with your support folks and it is always full of unmet promises. "You'll receive an update in 1-2 business days" and I never do unless I email you AGAIN. Thanks for the offer, but no thanks.

27 marca 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Brian,
We’re sorry to hear about the challenges you faced with our customer support and refund process. This isn’t the level of service we aim to provide, and we truly regret the inconvenience caused. We’d like the chance to review what happened and make things right.

Please reach out to us at info@ojcommerce.com, We’d like to look into this further and assist you directly.

Oceniono na 5 z 5

Elegant design and finish

Elegant design and finish. The sofa added a touch of class. Strongly recommended.

6 lipca 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello James,
Thank you for your kind words! We're delighted to hear the sofa's elegant design and finish added a touch of class to your space. We truly appreciate your recommendation and look forward to serving you again!

Oceniono na 5 z 5

Ordered a sofa bed for our small…

Ordered a sofa bed for our small apartment, and it's wonderful. Comfortable, space-saving, and looks upscale. And the instructions to assemble it were super easy to follow. Great buy!

23 maja 2025
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Agar,
Thank you for the wonderful review! We’re glad the sofa bed fits your space perfectly and met your expectations in comfort and style. We look forward to serving you again soon.

Oceniono na 5 z 5

These guys are great value for money!

These guys are great value for money!! Good Quality as well.

4 kwietnia 2025
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Olivia,
Thank you for the great review! We’re thrilled to hear you found the product to be great quality and value for money. Your satisfaction means a lot to us — we appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

I was hesitant initially to buy…

I was hesitant initially to buy furniture online, but Ojcommerce made it easy. The sectional sofa arrived in perfect condition and is now the centerpiece of my living room. Great job!

21 maja 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Daddy Divergent,
Thank you for trusting OJCommerce with your purchase! We’re glad to hear the sectional sofa arrived in perfect condition and has become a highlight of your living space. We look forward to serving you again soon.

Oceniono na 5 z 5

My cats are OBSESSED with Ojcommerce's…

My cats are OBSESSED with Ojcommerce's cat tree. It's sturdy, well-made, and fits in so beautifully with my furniture. Finally something for them that is functional as well as pretty!

19 maja 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Matthias,
Thank you for sharing your experience! We're glad to hear the cat tree is both a hit with your cats and a great fit for your space. We truly appreciate your support and look forward to serving you again.

Oceniono na 5 z 5

Got a sofa bed for our guest room

Got a sofa bed for our guest room, and it’s honestly one of the best purchases I’ve made. Easy to set up, comfortable both as a sofa and a bed, and looks elegant too. Highly recommend Ojcommerce!

17 maja 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Lucas,
Thank you so much for your thoughtful review! We're glad to hear that you're enjoying your new sofa bed and that it’s been a great addition to your guest room. We truly appreciate your recommendation and look forward to serving you again in the future!

Oceniono na 4 z 5

Quality as advertised.

It was quite nice to receive the quality items that the vendor advertises.

1 stycznia 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Norris,
Thank you for your positive feedback! We’re glad to know you’re satisfied with the quality of the items received. Delivering on our promises is very important to us, and it’s great to hear we’ve met your expectations. We appreciate your support and hope to serve you again soon!

Oceniono na 1 z 5

I ordered a floor lamp advertised as…

Update: Contacted OJ Commerce as requested and they began the same exact stalling process of requesting information the same information over and over with no resolution. They use a playbook to avoid returns AND to create an illusion they respond to negative reviews. Their rating is well earned. Reiew: I ordered a floor lamp advertised as 81” tall through Walmart. What I received measured just 69” — a full foot shorter than described. Beyond the false advertising, the product was poorly designed, unstable, and packed in disintegrating styrofoam that made a mess the second I opened the box.

When I contacted the seller through Walmart’s official portal, instead of addressing the issue or issuing a return label, I received a scripted list of redundant questions—many of which they already had the answers to. It was a clear attempt to delay the return until I gave up. A quick scan of their 1-star reviews confirms this isn’t a fluke — this is their business model.

I am a Walmart+ member who reasonably expected a return process that wasn’t a full-time job. Instead, I got a seller who behaves like an insurance company looking for any excuse not to pay out.

If you enjoy re-explaining yourself, being ignored, and measuring products to prove they’re not what was advertised, OJCommerce is for you.

I had to work for 2 days with Walmart since they are the merchant really and Walmart told me they would tell OJ Commerce to issue the return. I packed the lamp waited for the label and instead OJ Commerce sent me more questions. The same questions plus now they wanted additional photos. As a reminder, I just packed it. I called Walmart back and apparently the money goes to OJ Commerce. Walmart said they would take action against them and remove them as a seller (we'll see). This company, OJ Commerce is a bad actor and knows the playbook well. If they ran an insurance company, you would find them in the denials department because it's the same playbook.

8 kwietnia 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Dov,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!

I purchased a table through Wal-Mart but this shop was the third party seller. I tried to cancel BEFORE it was even shipped and was not allowrd to cancel even though i know that as long as its not in tranit you can most certainly cancel. The company wouldnt let me cancel. The table gets delivered 3 days early, but now im stuck with a table that is too big for my kitchen. Ive been in contact with both Wal-Mart and this shop as i cannot use this table and need to return for my money back.
They claim to Wal-Mart that they are sending the customer a label but will tell you they will not and per "their polices that were agreed upon at check out" you have agreed to it...which is a LIE there are no policies of such at checkout to agree to.

This company will NEVER get my business again! Please be sure to research them before you do purchase and decide for yourself, i wish i had!

11 marca 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Zashira,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

OJCommerce was helpful and responsive

I bought a club chair from OJCommerce in December, 2024 and it arrived damaged . . after looking at the box and the inside padding, it was clear that the damage occurred during shipping. I found OJCommerce to be helpful and responsive in my return of the chair. They did offer the opportunity for me to accept the chair for a discount and, while I appreciated that, I wanted to return the chair. I appreciated how engaged OJCommerce was and, ultimately, their willingness to take the chair back. I would buy again from OJCommerce.

17 grudnia 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello David,

Thank you so much for your kind words and for sharing your experience. We're sorry that the chair arrived damaged but are glad we could assist with the return and provide you with options. Your feedback means a lot to us, and we're happy to hear you'd consider shopping with us again. We look forward to serving you in the future!

We appreciate if you could rate us as per your experience in this review.

Best regards,
OJCommerce Support Team

Oceniono na 1 z 5

They lie about size and quality of…

They lie about size and quality of product and when you get it eventhough it says you can return items it cost more to have it shipped back then actual item. They also say low on stock hoping you will buy and like myself buy 2. They're so very rude in emails and they don't answer the phone for returns. This is such a scam and a horrible company. Do Not buy from these ppl

10 grudnia 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Crystal,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

Beat up Boxes and Hard Time Returning

The boxes arrived very beat up with holes in them. There was no way the barstools were not damaged. They stated a return would not be possible if boxes were opened, so I wanted to return them and they wanted me to pay for the return. I negotiated for them to pay, but it was an unnecessary hassle. At first, I received a credit minus the cost of the shipping labels. I had to call two more times to get the balance of the total credit. I do not recommend this company.

10 grudnia 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Debbie,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

Dishonest and poor service.

I ordered a king size headboard from this Company on Amazon, it was pictured in various shades of brown, but the headboard I received was orange.Amazon stated I had to receive a return authorization from OJ Commerce I have been attempting to do so for 24 hours. They keep requesting pictures telling me I had to completely unpack it, I explained that I wasn't going to do so because their policy stated it had to be returned in the original box with all packaging! The picture I sent them clearly showed the orange color. They then informed me that I would have to pay for the shipping, estimated at $280 which is more than the original headboard cost, and that it would not fit in my car! This has gone back and forth for the past day, I finally asked them not to contact me further and I will pursue my refund through Amazon, horrible, dishonest Company, do not buy from them!

22 listopada 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hi Suzanne,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

BUYER BEWARE

I purchased a microwave cart through Walmart.com. Cheap piece of trash! One of the shelves was missing from the box and another piece was broken.

18 listopada 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hi Jody,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

HORRIBLE SELLER! THEY WILL NOT ALLOW A RETURN!!

Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!

25 października 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hi Harper,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

Horrible Customer Service.

The product was nice but the pillows were different sizes on the back of the loveseat. The company will do nothing without the original boxes. Their customer service is the worst!!!! They keep sending canned email responses. NOT HELPFUL.

16 października 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hi JH,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

WORST VENDOR ...do not use

I accidentally hit order by mistake & notified OJCommerce immediately (within 5 minutes) but they would NOT cancel the order. Shipped product & now I will refuse it with carrier AND credit card company.
WORST VENDOR I ever worked with. Took days to communicate with.

20 września 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Jill,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Oceniono na 1 z 5

Do NOT purchase from here.

I highly discourage you from buying anything from this company. We purchased two desks form Home Depot. One was fine and the other was broken. We put together one and brought the other back to Home Depot. We ordered it again. Again, the same piece came broken. Did it again and for a third time the same piece was broken. I called Home Depot and asked to just get the broken piece sent. They sent an email which OJ Commerce replied to quickly asking for pictures. I needed to send them three times as they claimed they were never attached to the email. I then get a call asking if they can refund me $25 and I keep the product as is. I told them no, that I want the broken piece shipped out. I checked my email 2 minutes later and had three emails asking me to accept a $25 refund and then a fourth email was sent a couple minutes later stating they were going to refund me $98 and I can dispose of the product how I wish. If I wanted to do the work of disposing and paying for a large item to be trashed, I would, but I don’t and $98 wasn’t even the purchase price. I emailed them again stating I just want the broken piece and that they don’t have my credit card information so a refund can’t be made. I was told the refund was processed and there is nothing they can do. Definitely poor customer service. I have no faith in ever seeing my full refund. Save yourself the headache.

25 sierpnia 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Jennifer,
Thank you for bringing this to our attention. We’re committed to resolving your issue. To assist you further, please email us at info@ojcommerce.com with your Full Name, order number, and contact information. A member of our customer care team will follow up with you promptly.

Doświadczenie Trustpilot

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