I have tried to contact them 5 times over 5 days The customer chat is nowhere to be found. I emailed them 4 times with no reply. Now I’m calling them during office hours and no pick up at all! WT... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I have tried to contact them 5 times over 5 days The customer chat is nowhere to be found. I emailed them 4 times with no reply. Now I’m calling them during office hours and no pick up at all! WT... Zobacz więcej
Reakcja na opinię
Purchased two Leick Home ironcraft wood and iron tables (sofa and hall tables). They are exceptional. Very high quality. OJcommerce was the best price (I spent a lot of time researching many online si... Zobacz więcej
I purchased a set of 2 East West Furniture NFC-OAK-C Norfolk Kitchen Dining Chairs - Linen Fabric Upholstered Wood Chairs from OJCommerce on Amazon and found them to be of a surprisingly high quality... Zobacz więcej
Reakcja na opinię
This cat pagoda is solid and a very high quality. We liked the first one so much we bought a second one. It looks more elegant than most wonky cat trees you will find out there. Delivery was pretty... Zobacz więcej
OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.
Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 77% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This cat pagoda is solid and a very high quality. We liked the first one so much we bought a second one. It looks more elegant than most wonky cat trees you will find out there. Delivery was pretty good, the boxes were secure, and there was no damage. It comes pre assembled. Our cats love these, they are an important part of their exercise regimen. Thank you for offering quality and good delivery.
The merchandise quality is less than was represented. Pieces of the carpet covering have delaminated, and the cats are ingesting them. What appear to be staples were protruding and I had to tack them in to avoid injury to my wife and to the cats. I believe that this product's poor quality deserves reimbursement of the purchase to my credit card. I will be happy to return the merchandise to you if you send a return merchandise authorization.
Their Siggy sofa is nice but it’s misleading to label it as real leather when no such thing is mentioned on the law tag… so it’s likely not real leather
They ignore your cancellation requests. Then try to charge you to send the item back. Only after explaining my credit card company would be involved they issued a return label
I purchased a set of 2 East West Furniture NFC-OAK-C Norfolk Kitchen Dining Chairs - Linen Fabric Upholstered Wood Chairs from OJCommerce on Amazon and found them to be of a surprisingly high quality I didn’t expect for the price I paid. They were easy to assemble with the instructions and hardware provided. I purchased another set of these same chairs which complimented my newly purchased kitchen table. Very happy with these purchases.

Odpowiedź od Ojcommerce
Good instructions which made putting the frame together easy. Received the package as expected. Looks great in our bedroom...exactly what we were looking for.

Odpowiedź od Ojcommerce
The lamp came in and it clearly states it comes with light bulbs but when I reported it didn’t have any they sent me a survey to complete so here I am. I won’t order from them again.

Odpowiedź od Ojcommerce
Great product at at a fair price and quick delivery

Odpowiedź od Ojcommerce
High quality perfect chairs. Fast delivery. Well packaged. I’m enjoying them every day

Odpowiedź od Ojcommerce
The table is nice and easy enough to put together, however the surface had a knick/paint chip on it that exposed the light color underneath and I had to color over it with sharpie..pretty disappointing. Perhaps better quality control is needed.

Odpowiedź od Ojcommerce
Love this kitchen island 👌perfect for my little home

Odpowiedź od Ojcommerce
Quick delivery of exactly what was ordered at a good price.

Odpowiedź od Ojcommerce
The futon frame is perfect. It works great very durable and the wood finish is nice. Totally recommended.

Odpowiedź od Ojcommerce
Excellent quality and reasonable price.
We now own 4 chairs, 4 rocking chairs, 2 storage boxes, and 1 side table. Very pleased.

Odpowiedź od Ojcommerce
Table and chairs look great in my dining area perfect size

Odpowiedź od Ojcommerce
I ordered a cat tree from Ojcommerce. It arrived carefully packaged and exactly on time. Best of all, the product was superior quality and fit my needs. I would not hesitate to order from this company again.

Odpowiedź od Ojcommerce
Arrived well packed in perfect condition. Super easy to "install" as you only have to screw in the drawer pulls. Just as pictured with a nice finish. Recommend.

Odpowiedź od Ojcommerce
I purchased an electric bed frame through Amazon 12/31/2024 and the manufacture had a 1 yr. electrical warranty shown in both the amazon page and their website. The motors went out in May and I have requested coverage since this time . One persons response will be they are looking into it and need videos, then the next response will be they don't have a warranty. I contacted the BBB and they did the exact same response.

Odpowiedź od Ojcommerce
BUYER BEWARE! Their products are not of quality and are not as pictured in their advertisements. I was shipped mismatched pieces to a set and customer support informed me that an exchange for the correct pieces was not possible. After multiple email exchanges, they offered a small credit, but the credit never arrived. They blamed it on my credit card company and told me to contact them. They also do not answer their phones and their voicemails are full.

Odpowiedź od Ojcommerce
We never received the full product ordered. We returned the product more than 6 months ago and never received a refund.
The customer service has repeatedly delayed our request and no progress has been made in 6 months. Each time we contacted support we were promised a call back within 1-2 business days. Those promised return calls did not happen, and we would have continuously call back to escalate the issue.
Update: Original Order was Oct 4, 2024
We worked with support to troubleshoot why we only received part of our order until we finally requested a refund on 12-4. The full product was returned by 1-6 with confirmation from the courier.
My wife contacted support repeatedly to follow up on the refund. We finally received a refund on Aug 1, 2025, after this review was submitted.

Odpowiedź od Ojcommerce
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.