Ojcommerce Recenzje 

761
•
Wynik TrustScore: 3 na 5

3,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have tried to contact them 5 times over 5 days The customer chat is nowhere to be found. I emailed them 4 times with no reply. Now I’m calling them during office hours and no pick up at all! WT... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased two Leick Home ironcraft wood and iron tables (sofa and hall tables). They are exceptional. Very high quality. OJcommerce was the best price (I spent a lot of time researching many online si... Zobacz więcej

Oceniono na 5 z 5

I purchased a set of 2 East West Furniture NFC-OAK-C Norfolk Kitchen Dining Chairs - Linen Fabric Upholstered Wood Chairs from OJCommerce on Amazon and found them to be of a surprisingly high quality... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This cat pagoda is solid and a very high quality. We liked the first one so much we bought a second one. It looks more elegant than most wonky cat trees you will find out there. Delivery was pretty... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Sprzedaż internetowa

Napisane przez firmę

OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

761 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 77% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(761)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This cat pagoda is solid and a very…

This cat pagoda is solid and a very high quality. We liked the first one so much we bought a second one. It looks more elegant than most wonky cat trees you will find out there. Delivery was pretty good, the boxes were secure, and there was no damage. It comes pre assembled. Our cats love these, they are an important part of their exercise regimen. Thank you for offering quality and good delivery.

19 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

The merchandise quality is less than…

The merchandise quality is less than was represented. Pieces of the carpet covering have delaminated, and the cats are ingesting them. What appear to be staples were protruding and I had to tack them in to avoid injury to my wife and to the cats. I believe that this product's poor quality deserves reimbursement of the purchase to my credit card. I will be happy to return the merchandise to you if you send a return merchandise authorization.

8 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Becareful who you buy from

They ignore your cancellation requests. Then try to charge you to send the item back. Only after explaining my credit card company would be involved they issued a return label

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Quality Furniture at a Great Price

I purchased a set of 2 East West Furniture NFC-OAK-C Norfolk Kitchen Dining Chairs - Linen Fabric Upholstered Wood Chairs from OJCommerce on Amazon and found them to be of a surprisingly high quality I didn’t expect for the price I paid. They were easy to assemble with the instructions and hardware provided. I purchased another set of these same chairs which complimented my newly purchased kitchen table. Very happy with these purchases.

7 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Janice,
Thank you for your wonderful 5-star review! We’re thrilled to hear you loved the quality and easy assembly of your dining chairs. It’s great to know they perfectly complement your new table — we truly appreciate your continued trust in OJCommerce!

Oceniono na 5 z 5

Good instructions which made putting…

Good instructions which made putting the frame together easy. Received the package as expected. Looks great in our bedroom...exactly what we were looking for.

6 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Robin,
Thank you for your 5-star review! We’re so glad the frame was easy to assemble and arrived right on time. It’s wonderful to know it looks great in your bedroom and met your expectations!

Oceniono na 1 z 5

The lamp came in and it clearly states…

The lamp came in and it clearly states it comes with light bulbs but when I reported it didn’t have any they sent me a survey to complete so here I am. I won’t order from them again.

2 listopada 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Tracie,
We’re very sorry to hear about your experience and the missing light bulbs. That’s not the service we aim to provide. Please reach out to our support team with your order details, and we’ll make this right as quickly as possible.

Oceniono na 5 z 5

Great product at at a fair price and…

Great product at at a fair price and quick delivery

22 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Jeff,
Thank you for your 5-star review! We’re glad you’re happy with the product, pricing, and quick delivery. Your satisfaction means a lot to us!

Oceniono na 5 z 5

High quality perfect chairs

High quality perfect chairs. Fast delivery. Well packaged. I’m enjoying them every day

30 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Anna,
Thank you for your 5-star review! We’re delighted you’re enjoying your chairs and pleased with their quality and delivery. Your kind feedback means so much to us!

Oceniono na 1 z 5

The table is nice and easy enough to…

The table is nice and easy enough to put together, however the surface had a knick/paint chip on it that exposed the light color underneath and I had to color over it with sharpie..pretty disappointing. Perhaps better quality control is needed.

1 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello,
We’re sorry to hear about the issue with your table’s finish. Your feedback is important, and we’ll share it with our quality control team for review. Please contact our support team so we can assist you with a proper resolution.

Oceniono na 5 z 5

Love this kitchen island

Love this kitchen island 👌perfect for my little home

30 września 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Asa,
Thank you for your 5-star review! We’re thrilled to hear you love the kitchen island and that it’s a perfect fit for your home. Your kind words mean a lot to us!

Oceniono na 5 z 5

Quick delivery Good price

Quick delivery of exactly what was ordered at a good price.

1 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Nancy,
Thank you for your 5-star review! We’re happy you received your order quickly and at a great value. We appreciate your trust and support!

Oceniono na 5 z 5

The futon frame is perfect

The futon frame is perfect. It works great very durable and the wood finish is nice. Totally recommended.

2 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Sean,
Thank you for your 5-star review! We’re delighted the futon frame met your expectations in quality and design. Your recommendation means a lot to us!

Oceniono na 5 z 5

Excellent quality and reasonable price.

Excellent quality and reasonable price.
We now own 4 chairs, 4 rocking chairs, 2 storage boxes, and 1 side table. Very pleased.

23 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Dennis,
Thank you for your wonderful 5-star review! We’re thrilled you’re happy with the quality and value of your furniture. Your continued trust and support mean so much to us!

Oceniono na 5 z 5

Table and chairs look great in my…

Table and chairs look great in my dining area perfect size

23 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Antonietta,
Thank you for your 5-star review! We’re so glad the table and chairs look great and fit perfectly in your dining area. Your satisfaction means a lot to us!

Oceniono na 5 z 5

Reliable

I ordered a cat tree from Ojcommerce. It arrived carefully packaged and exactly on time. Best of all, the product was superior quality and fit my needs. I would not hesitate to order from this company again.

23 października 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello cynthia,
Thank you for your thoughtful 5-star review! We’re delighted the cat tree arrived safely, on time, and met your expectations in quality. We truly appreciate your trust and look forward to serving you again!

Oceniono na 5 z 5

Just as Pictured, Recommended

Arrived well packed in perfect condition. Super easy to "install" as you only have to screw in the drawer pulls. Just as pictured with a nice finish. Recommend.

9 września 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Ripped,
We’re happy to hear your item arrived in perfect condition and was easy to set up! Glad it matched your expectations and looks great. Thank you for your kind words—we look forward to serving you again!

Oceniono na 1 z 5

Refusal to honor electrical bed warranty.

I purchased an electric bed frame through Amazon 12/31/2024 and the manufacture had a 1 yr. electrical warranty shown in both the amazon page and their website. The motors went out in May and I have requested coverage since this time . One persons response will be they are looking into it and need videos, then the next response will be they don't have a warranty. I contacted the BBB and they did the exact same response.

9 maja 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Susan,

We’re sorry for the trouble you experienced with your adjustable bedframe. As soon as we were seized of this escalation, we coordinated with the manufacturer and shipped a replacement unit, which was delivered on 19 September 2025.

We’ve tried reaching out to confirm you’re satisfied and would love to hear back from you.

Oceniono na 1 z 5

BUYER BEWARE

BUYER BEWARE! Their products are not of quality and are not as pictured in their advertisements. I was shipped mismatched pieces to a set and customer support informed me that an exchange for the correct pieces was not possible. After multiple email exchanges, they offered a small credit, but the credit never arrived. They blamed it on my credit card company and told me to contact them. They also do not answer their phones and their voicemails are full.

28 lipca 2025
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Caitlin,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and truly regret the frustration this has caused. What you described is not the level of service we aim to provide, and we understand your disappointment regarding both the product and the support you received.

We would like the opportunity to look into this further and make it right. Could you please reach out to us at info@ojcommerce.com
with your order details? Our team will prioritize your case and work toward a proper resolution.

Oceniono na 1 z 5

We never received the full product…

We never received the full product ordered. We returned the product more than 6 months ago and never received a refund.

The customer service has repeatedly delayed our request and no progress has been made in 6 months. Each time we contacted support we were promised a call back within 1-2 business days. Those promised return calls did not happen, and we would have continuously call back to escalate the issue.

Update: Original Order was Oct 4, 2024
We worked with support to troubleshoot why we only received part of our order until we finally requested a refund on 12-4. The full product was returned by 1-6 with confirmation from the courier.

My wife contacted support repeatedly to follow up on the refund. We finally received a refund on Aug 1, 2025, after this review was submitted.

2 października 2024
Opinia niezależna
Logo Ojcommerce

Odpowiedź od Ojcommerce

Hello Dave,
Thank you for your feedback, and we truly regret the delay you experienced. We're glad the refund has now been processed and the issue resolved. If you're satisfied with the final outcome, we kindly request you consider updating your review to reflect the final outcome.

It would mean a lot to us and help others see the steps we took to make things right.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej